Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
3
This watch has great features
on May 1, 2023
Posted by: MysticalAngel
[This review was collected as part of a promotion.] I use it for streaming music when I'm working out or reading and I it's easier to read a incoming text message or call easier then digging phone out to check it. And for Samsung health and ECG as well. It's a part of my daily life
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Hey MysticalAngel, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you are loving all the features and the functionality of your Watch4. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
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- Debra
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Written by a customer while visiting Samsung US
Customer Rating
5
Great For Health Tracking
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I'm a huge fan of Samsung products. I've never had a problem with them. I bought the Galaxy Watch 4 because I missed having a watch but I also wanted something to help me track my health & sleep. This watch makes gym time easier to track. There's so many awesome features to be able to list them all but being waterproof is always a main concern when it comes to anything electrical. Samsung always makes sure that their customers are happy with their purchase. I will always be a satisfied Samsung Customer.
Written by a customer while visiting Samsung US
Customer Rating
5
Great service and quick response time.
on May 1, 2023
Posted by: Really2023
[This review was collected as part of a promotion.] Definitely recommend it, easy to use and dependable.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing smartwatch
on May 2, 2023
Posted by: Tryin2Survive
[This review was collected as part of a promotion.] I use my watch to record my daily activities like steps and exercise. I also use my watch to click pictures on my phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent battery life
on May 2, 2023
Posted by: Samsungfan132
[This review was collected as part of a promotion.] I use my galaxy watch4 for e eryday use. The many faces that can be downloaded make it like new each time. Texting on this watch is easy enough. That being said the battery last a whole day plus some. Also has a power saving mode which llmakes it last longer. My only issue is when I get a phone call sometimes my voice is being carried through the watch and not my phone so they have a hard time hearing me. Also the find my phone feature would be better if it had a larger connection range. I am still a samsung fan either way there's nothing horrible about this watch!!
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life stinks
on May 2, 2023
Posted by: geri74
[This review was collected as part of a promotion.] I'm a Samsung fan. Except for this watch. It does everything it says it does. Except the battery life even after getting a replacement for my first one. It is only for about 36 hours. And that is without adding any additional apps to it. I own phones, TV, and tablets. Love all of them. The watch 4? Not at all. I no longer wear it.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Greetings Geri74, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Fold4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the Samsung article titled, "Reduced battery life on your Samsung smart watch" for some great troubleshooting steps you can take without any outside assistance. After reviewing the article, feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
- Debra
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung watch4nicoles review nd thoughts on a Tue
on May 2, 2023
Posted by: Nicolena
[This review was collected as part of a promotion.] I absolutely am in love with my watch. It easily syncs with my note 10 plus.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Howdy Nicolena, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We are jumping for joy after hearing that you have fallen in love with the Galaxy Watch4! Please keep in mind that Samsung Support is available to assist you with any questions you think of and to assist you with troubleshooting your devices, if needed. Reach out if you need us, Nicolena! Thank you for being a steadfast Samsung customer.
- Debra
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- Debra
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Written by a customer while visiting Samsung US
Customer Rating
4
love this watch, I love all the features it offe
on May 2, 2023
Posted by: Thisisforu
[This review was collected as part of a promotion.] I really like this watch and all the features it offers. Most importantly it's very easy to use. I'm older so I'm all about simplicity. I wish I could compare to other models but this is my 1st watch and I'm already ready to get the newest one out. So if your like me, want something easy and still be able to stay in touch then this is for you. I do wish it came a little bigger.
Written by a customer while visiting Samsung US