Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
3
Cool watch but glitchy after a while
on May 1, 2023
Posted by: WatchUser2
[This review was collected as part of a promotion.] At first, it was great but over time, I noticed that it had not charged when I put it on the charger overnight. I've put the watch on without knowing that it hadn't charged and had a useless device on my wrist all day until I got home and charged it again.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Aloha WatchUser2, thank you for finding the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery life. Please do not hesitate to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your device. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Watch 4!
on May 1, 2023
Posted by: Islandgirls08
[This review was collected as part of a promotion.] I wasn't sure about the idea for a while, then I got serious about my heath and bought one of these watches as a timer. A year later and I literally can't go without this thing now!! It tracks absolutely everything I do and updates my Samsung Health app simultaneously! I can answer phone calls on the watch, respond to text msgs, see my activity, heart rate, steps and pretty much any app in my phone, it's on this little watch! I use it when I workout to track my effort and progress, time and other metrics. When I go on a bike ride, it tracks my distance and maps where I rode on a map, my average speed, distance and time. I use it to track my sleep quality and length, as well as the calm app to wind down. It's amazing and I love it! The only thing I would say it needs is the ability to track and record ab workouts. Lol. I will be upgrading to the newest watch version and honestly will be a life long user!
Written by a customer while visiting Samsung US
Customer Rating
2
Weak battery
on May 1, 2023
Posted by: Badwatch
[This review was collected as part of a promotion.] I use this for calls, emails, and notifications. Along watching my health
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Hello there, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your device. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
The battery hold up and keeps going through a hard
on May 1, 2023
Posted by: Jenry1L
[This review was collected as part of a promotion.] I love Samsung products I don't think I could ever switch
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on May 1, 2023
Posted by: Electricshnozz
[This review was collected as part of a promotion.] I use this watch at my farm job, where I typically have my hands full. It works great!
Written by a customer while visiting Samsung US
Customer Rating
5
Good watch
on May 1, 2023
Posted by: frugledude
[This review was collected as part of a promotion.] I use the Galaxy Watch 4 linked to my Samsung phone. Lots of cool features and notifications from the phone are the reasons
Written by a customer while visiting Samsung US
Customer Rating
4
A watch that monitors
on May 1, 2023
Posted by: Tiffany
[This review was collected as part of a promotion.] I decided to buy a Samsung Galaxy Watch4 to help track my steps during the day. I was not sure if I would end up liking some of the other features but I have been very satisfied with numerous features I wasn't sure I would even use. I have been very consistently wearing my watch for about 90% of the day when it isn't charging. I have been very pleased with the sleep feature and how much details I get about my sleep. I also really like the features to monitor my pulse, body composition, oxygen, and heart rhythm. A really helpful feature for someone who tends to misplace their phone is the find my phone feature, if it is in range it can turn the ringer sound on so you can find it. It also will show you the last known location if you aren't near it. Another feature I have grown found of is the ability to answer your phone on your watch. The audio was much better than I expected and it saves time if your phone is across the house. I also like the quick replies for text messages much better than the ones on many other devices for quick replies. There are many more features I have yet to use that other people I know who have the same watch use.
Written by a customer while visiting Samsung US
Customer Rating
4
This product has cool features.
on May 1, 2023
Posted by: Kisamatama
[This review was collected as part of a promotion.] I use the galaxy watch 4 to work out, listen to music, and of course tell time!
Written by a customer while visiting Samsung US