Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
3
Bad battery life
on August 21, 2023
Posted by: Ehtslove
[This review was collected as part of a promotion.] The battery dies after 4 hours of use from a full charge.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Salutations Ehtslove,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience.
Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience.
Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase
on August 21, 2023
Posted by: Momof4
[This review was collected as part of a promotion.] Love my Galaxy watch 4. I wear it everyday to make sure I stay active. Perfect when I go on walks. It alerts me with appointments. Easy to manage. Love that I can change my screen & personalize my apps. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my watch
on August 21, 2023
Posted by: Watchbm
[This review was collected as part of a promotion.] It's really helpful with time and being on the run it works well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to figure out
on August 21, 2023
Posted by: LuvsTechnow
[This review was collected as part of a promotion.] I am not the best with technology and I hate being stuck with my phone in my hand all day so my watch let's me do what I need to without worrying about the phone and setting it down somewhere or even just dropping it. Didn't think I'd wear it at all let alone everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty reliable
on August 21, 2023
Posted by: Jope89
[This review was collected as part of a promotion.] I use it mostly for exercise monitoring, workouts and walks and it's been fairly reliable. It is a couple years old and I have begun to notice the battery life is decreasing.
The original wrist band also recently wore out after two years, which I feel is really good.
Overall, I'm really pleased with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A Great Watch
on August 21, 2023
Posted by: Darthq88
[This review was collected as part of a promotion.] I use my watch to check the time, my fitness status, and communicate with family and friends when my phone it's out of reach.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Purchased exercise freedom from phone!
on August 21, 2023
Posted by: ChazTheComputerWiz
[This review was collected as part of a promotion.] Watch is used to record activity and alert my family in cases where I may fall.
Encourages me to be independent and active.
Encourages me to be independent and active.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product and a lot features like in health.
on August 21, 2023
Posted by: Marco28r
[This review was collected as part of a promotion.] I use my watch in my daily work, I monitor my health and I also use In sports walking at cycling.
Value
5
Written by a customer while visiting Samsung US