Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
My first watch
on October 17, 2022
Posted by: Anonymous
from Honolulu
Expertise:Beginner
[This review was collected as part of a promotion.] This is my first smart watch. Band is comfortable and bettery life is long. I can track all of my fitness. There are some health monitoring feature like ECG. I hope unlock the blood pressure monitoring near future update.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible.
on September 9, 2021
Posted by: Megan
from Washington state
Would give 0 stars if it were an option. Battery is supposed to run for 40 hours? My husband's and mine don't even last 4! What a joke. Very difficult to set up. Also has to keep re connecting to our mobile carriers service. We have perfect service at our home and around most of our city. Don't waste your time or money! Will be returning.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 29, 2021
Hello Megan, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
The timer doesn't even work
on September 15, 2021
Posted by: Lasciel
Expertise:Expert
The timer doesn't work reliably ... Notifications don't appear half the time .. the bezel stopped functioning today and now it doesn't even turn on.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 4, 2021
Hello Lasciel, thank you for bringing this to our attention. I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003100/) to an article that will help you troubleshoot the device not powering on. In order for us to look further into your other concerns, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number:
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number:
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely fantastic
on September 17, 2021
Posted by: Gary Lehman
from Augusta Maine
Expertise:Beginner
Yes the battery is not that well but I over look that and all I have to say is this watch is the best watch I ever had Samsung will fix the problem soon and thanks for such a fantastic watch I highly recommend it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderfull watch
on April 13, 2022
Posted by: Daynier
from FLORIDA, MIAMI
Expertise:Expert
Super nice and wonderfull, hi the best watch ever have
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible Battery life!
on September 6, 2021
Posted by: Key1
from Brooklyn, New york
I just received the Galaxy watch 4. I can't even review the features. The BATTERY died in 4 hours. RETURNING IT. Smh
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 29, 2021
Hello Key1, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Battery does NOT stay charged- 6 hours, 7 tops.
on September 7, 2021
Posted by: SunnyNHotinFL
from Florida
Expertise:Intermediate
I had the Galaxy2 for a few years, loved it. Got this newer 'better' version...never been so disappointed. I can't get through a full shift at work before the watch is dead. I turned on all the power saving modes; still dead within 7 hours tops, with the power saving features on. What's the point of a Smartwatch, if it does not get through a 15 hour period without having to be recharged?
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 29, 2021
Hello SunnyNHotinFL, thank you for reaching out. I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143748433
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143748433
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible
on December 18, 2021
Posted by: CharmingBird
from Minnesota
Expertise:Intermediate
I have a Samsung Galaxy watch 2 but it's been stuck on reboot mode for the last 5 months. I decided to treat myself with the Watch 4. The look on the Watch 4 is nice. The band is nice. I like how you can mix match the watch and band.
The face watch options on the Watch 4 are awful. There are very limited free and useful face watch. The free options won't allow you to make too many adjustments to it unless you purchase the premium upgrade. There are multiple apps you can download to change the face of your watch, but those app has limited free options. Most options you have to pay. The free ones tends to not work or freezes or does not install properly. Everytime you download a face watch app, you have to download it on your phone and watch. I dont get why I pay so much for this watch and in return have to spend money to pick a different face watch. This was not the case for the Watch 2. This watch is complete crap compare to the Watch 2. I would avoid buying this. I'm very upset I bought this. I've never been so disappointed with a Samsung product.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US