Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
AWESOME WATCH!!!!!!
on April 13, 2022
Posted by: jaywalker33
from Columbus, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Great watch purchased it about 2 months ago never leave the house without it all the apps you can download on it really improves daily life enormously
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Helpful Watch
on April 24, 2022
Posted by: GeorgePsychic8
from Riverside CA
[This review was collected as part of a promotion.] I Bought this watch on December 2021, it's really helpful, especially with calls, messages and all other phone apps notifications, I love the reminder notes feature, it's awesome that you can personalize the home page with a photo you like. I like the colors of the bands.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on September 24, 2022
Posted by: Angel1968
from Angola,Indiana
Expertise:Beginner
[This review was collected as part of a promotion.] My husband surprised me and bought me this for birthday. This watch really does make a difference with it easy to use Bluetooth as well as some of this health apps and where the chapel the connection was sleep back-and-forth between the phone and watch pretty neat
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, comfortable watch
on September 29, 2022
Posted by: Lovebugz
from Washington state
Expertise:Intermediate
[This review was collected as part of a promotion.] It's so far a very comfortable watch. Great quality and comfortable. It has wonderful features and I love that you can add photos and basically use it like a mini phone! It will do everything for me like track steps, remind me of calls and notifications. The features offer the Google play store which I didn't know about! I am quite impressed with this watch. If you want to upgrade to a smart watch, definitely look into getting this one. You won't be let down.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would NOT reccommend
on December 12, 2022
Posted by: bad2
As most of the other reviews stated, the watch will prob stop working correctly within the first few months. Known issue with the battery overheating. Trying to claim warranty currently but no luck so far.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 13, 2022
Hello, we appreciate your feedback regarding your Samsung Galaxy Watch4. We have linked below both the Samsung Support and the Customer Care+ Teams for you to reach out to directly for assistance in troubleshooting your device or other solutions to your difficulty. Thank you for being a Samsung customer. –Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Customer Care+
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Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
No Batteryife
on September 20, 2023
Posted by: JuanDAgo
[This review was collected as part of a promotion.] Battery last only half the day with it disconnected from the phone.
Value
2
Response from Samsung USBy Debra, Social Commerce, September 21, 2023
Good day JuanDAgo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life terrible of course
on May 1, 2024
Posted by: Batato
from Florida
Expertise:Intermediate
I've had this watch now for several years. I like the watch and it's classic look... But like everyone else has already said, the battery life is ridiculous. Can't go a full 24 hrs without charging it unless you barely use it.
BTW Samsung: No need to suggest that I have settings wrong or am using it incorrectly. FACT...the battery life is terrible no matter how you Spin this. Your developers should have addressed this matter instead of trying to justify it
BTW Samsung: No need to suggest that I have settings wrong or am using it incorrectly. FACT...the battery life is terrible no matter how you Spin this. Your developers should have addressed this matter instead of trying to justify it
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy Social Commerce, May 2, 2024
Greetings Batato,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and the Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Feel free to check out the following resources titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. If you would like to share any other feedback with us or if you would like further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and the Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Feel free to check out the following resources titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. If you would like to share any other feedback with us or if you would like further assistance, let us know by contacting Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Design! Decent battery life for Wear OS
on October 1, 2021
Posted by: Steve
from Redlands, CA.
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the watch for over a month now and I am very happy with it overall! Only draw back is that the ECG function only works with Samsung phones which I do not have. They ever allow this on non Samsung phones, they will have a truly killer watch!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US