Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Great watch
on May 1, 2023
Posted by: Sonnyboy
[This review was collected as part of a promotion.] So my watch really is great. I started from the beginning of the Samsung watches and have stopped at this one. Never had one problem with it. Can do just about everything I can do on my phone. Wouldn't trade it fir anything. Pairs well with my Note 10plus which is around 5yrs old. Love all of my Samsung products notebook and earbuds.
Written by a customer while visiting Samsung US
Customer Rating
3
No battery life
on May 1, 2023
Posted by: Rebellady
[This review was collected as part of a promotion.] I was excited to get this watch. But when I started wearing it, it barley has 10 hours of battery life to utilize it without power saver on. So I can't track everything without it dying. This is by far the worst smart watch I've had.
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Salutations Rebellady, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life knocks it to average
on May 1, 2023
Posted by: UpangBand
[This review was collected as part of a promotion.] I love that it runs Android over Tizen. More app integration. Also swim resistance is a much needed upgrade over the older Watch 3. I wear this watch daily but have to charge it EVERY night. Even if I use battery saver. My old watch 3 could go up to 3 days without needing to be charged. Will the battery life keep me from buying another Watch? No. But it would certainly put the fire in my tail to upgrade it.
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Good day UpangBand, thank you for finding the free time out of your bustling day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!!
on May 1, 2023
Posted by: Porcupine
[This review was collected as part of a promotion.] I use my watch for a lot, I can use it to track my health while I'm moving or to keep better track of my sleep. It is a very smart device!!
Written by a customer while visiting Samsung US
Customer Rating
5
The best watch ever
on May 1, 2023
Posted by: Lisy73
[This review was collected as part of a promotion.] An excellent watch easy to use and very helpful
Light weight and very comfortable
Light weight and very comfortable
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch 4
on May 1, 2023
Posted by: Heather
[This review was collected as part of a promotion.] I love my watch it works great. It's comfortable easy to use as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on May 1, 2023
Posted by: Stinasaurusrex
[This review was collected as part of a promotion.] This is so far my favorite smart watch. Great features, but most importantly it's comfortable. It has a low profile and sleek design, allowing it to easily go with any look. Great for being active but also everyday wear.
Written by a customer while visiting Samsung US
Customer Rating
4
This product is convenient and stylish!
on May 1, 2023
Posted by: Nylese
[This review was collected as part of a promotion.] My watch is convenient, stylish and super easy to use! I love how you switch on the watch bands and case that goes over the face of the watch. I get so many compliments on my watch and the bands I use. I love that i can pay at different stores and even the gas station without having to pull out my wallet and having to use my physical card. I also love how i can have multiple pictures as my screen saver and everytime i open up my watch there is a new picture!
Written by a customer while visiting Samsung US