Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
4
Great watch with great features, but needs better
on October 3, 2021
Posted by: Nick T
from Nashville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] Loved the watch, but ultimately had to return it because it needed to be charged every day. If you don't mind sticking it on the charger nightly, it's fantastic!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smart watch getting smarter!
on October 3, 2021
Posted by: Anonymous
from New Hampshire
Expertise:Expert
[This review was collected as part of a promotion.] I bought this watch a few weeks back, trading the "3" version to the "4" version. My primary use of the Galaxy Watch 4 is to track my health. The ability to now measure bone density and body fat % is a terrific addition and provides me with greater control over my fitness. The Galaxy Watch 4 is well built and stands up to rigorous workouts. A quick wipe down and easy band switch allows me to be on the go for work and sport a fashionable watch. The Watch 4 is an excellent choice for the athletic professional. I highly recommend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Update my watch for my birthday
on October 3, 2021
Posted by: New gadgets
from Memphis TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this watch it has all the features I use I am so happy I decided to upgrade to a newer version
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It takes some getting use to
on October 3, 2021
Posted by: Animulius
from Plymouth IN
Expertise:Expert
[This review was collected as part of a promotion.] I just received watch and its taking some time to get used to it. Some of the apps I had on active 2 are not supported and makes it difficult to adjust to the watch. The format is exactly the same. That is a huge plus. I'm hoping Ill fall in love with it as I did for active 2. Which I might keep for backup and loose the trade in offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Low Battery Life and Bands don't fit
on October 3, 2021
Posted by: Grafox13
from Austin, TX
I have been a Galaxy Smartwatch user for years. I was pretty excited to get the newest model. The first problem I ran into is that the bands don't fit. I like to be able to switch bands, but every 20mm wide band made for the 40mm Watch4 was too wide to be able to attach to the watch. I finally resorted to tracking down an 18mm wide band, which is slightly small and results it the watch coming disconnected from the band periodically. The 20mm look like they should fit, but the connection points as too close together to allow mounting.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello Grafox13, thank you for reaching out. I understand how difficult this has been for you. You can use a 20mm width band with this watch. If you are having issues changing the band we would be more than happy to help guide you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143773654
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143773654
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Upgrade
on October 3, 2021
Posted by: Sixty4Delusions
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Really happy with the upgrade from the galaxy watch active. This watch is fast and sorry Samsung but it is great having Google services on board.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung watch
on October 3, 2021
Posted by: EN3cas
from Oostburg, wi
Expertise:Beginner
[This review was collected as part of a promotion.] I would not recommend getting this watch because the battery gets too hot and it burned my skin. I did like the features on it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello EN3cas, thank you for bringing this to our attention. I would be upset too. We would definitely like to look further into this matter. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143773579
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143773579
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 3, 2021
Posted by: curtis
from Saint Petersburg, FL
[This review was collected as part of a promotion.] I have no problems nice look feels great very light on arm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US