Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
It's basically a phone wrapped around your wrist
on August 21, 2023
Posted by: Edmothehomo
[This review was collected as part of a promotion.] I use all my streaming apps on my Samsung note 20 and screen mirror to my TV to watch my shows. I love the quick sync between. My phone, my watch and my ear buds. I use the steps tracker daily to know how much I've walked in an 8 or 16 hour shift
. I love being able to use my watch to keep record of my ECG or BPM as I work in Healthcare.
. I love being able to use my watch to keep record of my ECG or BPM as I work in Healthcare.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent watch but could be better
on August 21, 2023
Posted by: echooo
[This review was collected as part of a promotion.] Battery life is not the best - it is supposed to last over 24 hours but it doesn't for me unless I keep it on battery saving mode.
Step count is not accurate and does not track distance when your arm is not swinging. It under counts about 2000 steps because I don't swing my arm when I walk.
Texting no longer works but phone calls were pretty good and able to answer phone calls thru watch.
Heart rate tracking is kinda inconsistent.
It's a pretty watch though.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Howdy Echooo,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. "Step and heart rate tracking not working on Samsung smart watch" is an awesome article that you may also find beneficial to resolving what you have been experiencing. Feel free to contact Samsung Support if you would like any further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. "Step and heart rate tracking not working on Samsung smart watch" is an awesome article that you may also find beneficial to resolving what you have been experiencing. Feel free to contact Samsung Support if you would like any further assistance and/or troubleshooting. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Watch
on August 21, 2023
Posted by: 08112023
[This review was collected as part of a promotion.] I use my watch to keep track of my steps, water intake, and being stationary to long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2+ days of power
on August 21, 2023
Posted by: Afriend666
[This review was collected as part of a promotion.] I'm impressed by this heavily featured watch keeping charge for over 2 days. I use it for sleep tracking and texting when I don't want to hassle with taking my phone out of my pocket. Two many cool features to list. Personally I didn't care for the stock band so I upgraded to a matching after market steel link band (more stylish and refined looking). By the way.. that's the worst thing I can say about the watch... I didn't love the band.... lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on August 21, 2023
Posted by: Dfordiz
[This review was collected as part of a promotion.] I have the galaxy 4 watch and I absolutely love it! I've had several smart watches and so far this is the most reliable and I've had no issues with ot at all. I receive notifications, phone calls ect. Its fun to customize which I like to do with my Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great looks , bought it for that
on August 21, 2023
Posted by: Shiny2black
[This review was collected as part of a promotion.] Use for everyday , but it is still new !! Like the health features on it , the wristband works perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PRODUCT
on August 21, 2023
Posted by: Bigdesire
[This review was collected as part of a promotion.] It has the best features, long battery life, I live how it's so convenient and comfortable I can change the band style I never really have to pull out phone always feel more safe using the watch but it's is the most amazing product I've gotten this year from samsung I mean my s22 is also the best overall samsung is the way to go for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great watch
on August 21, 2023
Posted by: Jpsin87
[This review was collected as part of a promotion.] The watch is excellent, aside from some software issues that made the watch unusable for a month, it is great for my daily routine. A couple of features missing would just make it even better but there is still room for improvement. Great watch, highly recommended.
Value
4
Written by a customer while visiting Samsung US