Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
1
Watch doesn't work good or last long on battery
on March 5, 2022
Posted by: Cesar2002
from Modesto CA
Expertise:Intermediate
Not happy with the watch at all don't think the watch is that good I still get charged for it and it doesn't work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy Melardo, Samsung Care, March 31, 2022
Hi Cesar2002!
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience about the battery life of your Galaxy Watch4, and I know the importance of this watch to be working. The experience is not what we expect from our customers.
Here is a link to help you with "Reduced Battery Life on your Samsung SmartWatch": https://www.samsung.com/us/support/troubleshooting/TSG01003232/.
You may also use this link about "Keep your Samsung Smart Watch Running in Top Shape" and look for "Increase Battery Life": https://www.samsung.com/us/support/answer/ANS00078033/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144355192
Have a great day.
Melardo
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience about the battery life of your Galaxy Watch4, and I know the importance of this watch to be working. The experience is not what we expect from our customers.
Here is a link to help you with "Reduced Battery Life on your Samsung SmartWatch": https://www.samsung.com/us/support/troubleshooting/TSG01003232/.
You may also use this link about "Keep your Samsung Smart Watch Running in Top Shape" and look for "Increase Battery Life": https://www.samsung.com/us/support/answer/ANS00078033/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144355192
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
5
It's doing a great job
on March 24, 2022
Posted by: Anonymous
from Tennessee
Expertise:Expert
This is my arm. I'm wearing a watch. Hairy arms. Hairy.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Reminds me knight rider
on April 13, 2022
Posted by: Tron
from Bastrop,La
Expertise:Intermediate
[This review was collected as part of a promotion.] Just like having my phone on my wrist plus great apps for people who work out.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
what's the fuss
on May 3, 2022
Posted by: Casper
from Pasadena, CA
Expertise:Intermediate
fyi, this is my first smart watch
i can't really compare the watch to any other, however
1. the battery life seems to be fine, it easily lasts 48 hrs with room to spare for 3rd day ( i do not monitor my heart beat all the time ). well, most phones need charging every night
2. seems to offer good integration with Samsung phone, no hiccups when changing settings, and works well with notifications
3. great features for such small, relatively inexpensive device
4. you can make it your own, with background photo and variety of bands
great little companion to the cell phone !
i can't really compare the watch to any other, however
1. the battery life seems to be fine, it easily lasts 48 hrs with room to spare for 3rd day ( i do not monitor my heart beat all the time ). well, most phones need charging every night
2. seems to offer good integration with Samsung phone, no hiccups when changing settings, and works well with notifications
3. great features for such small, relatively inexpensive device
4. you can make it your own, with background photo and variety of bands
great little companion to the cell phone !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy!!!!!!!!!!!!!!
on May 4, 2022
Posted by: BigDog
from CA - California
Expertise:Intermediate
Worst Samsung product I have ever bought. Samsung quality is no more. I love their chromebooks, tablets , TV's laptops, washer dryers. That was the past, moving on to another brand.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Love It
on June 23, 2022
Posted by: Chappay
from NJ
Expertise:Expert
Upgraded from Active 2 the additional features are awesome. Heart rate and EKG work seamlessly and so much better than the old model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch4
on July 4, 2022
Posted by: Venkat
from new jersey
Expertise:Intermediate
I am uisng since 2 months now. excellent watch4. Light weight too good. design performane ervything is good. everythong one looks for in a smartwatch its all here.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would not buy any watch from them again
on August 10, 2022
Posted by: Camper guy
from Western NY
Expertise:Expert
The last Samsung watch I owned I had for 6 years and my new Galaxy watch 4 classic only lasted 3 months. The back screen cracked . I bought this one because it was supposed to be better glass . And even though I do not abuse it it still cracked .
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 12, 2022
Camper guy, thank you for your feedback regarding the Samsung Galaxy Watch4. With such a short period of time of ownership we would recommend looking in to the warranty of your product and reach out to the Customer Care+ or Samsung Support teams. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Product Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US