Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
2
awful heart rate monitor results while exercising
on October 7, 2021
Posted by: savbl
from New England
Expertise:Intermediate
I upgraded from Galaxy 3 expecting a better watch and I am very disappointed with the heart rate monitor function and the lack of watch faces with the new OS. The heart rate is so inaccurate while exercising , it's useless. I have had 3 Galaxy watches and know the rebooting drill, snug fit protocol, clean the sensors, etc..tried them all. Terrible performance for a watch that is a mate for their "Samsung Health" App...finally the watch face selections are miniscule compared to the last OS...
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello savbl, thank you for reaching out. I understand how important this feature is. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003204/) to an article that will help you troubleshoot the heart rate tracking. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143779637
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143779637
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Exelent material, great features.
on October 7, 2021
Posted by: Leon ave
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this a week ago and I'm so happy I did.
I love the color and material.
I love the color and material.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love the Features but the Battery is Pathetic
on October 7, 2021
Posted by: NurseKim
from Phoenix, AZ
Expertise:Intermediate
Upgraded Active2 and regretting the decision. I like the new features (body comp, etc.), but the battery makes it not worth it. I use very few features, keep it in battery save mode, and just wear it to track activity throughout the day, but it still has to be charged AT LEAST once a day - usually more!
The watch face options are much more limited & I don't care for them, but that's a fairly small issue. Overall, the Active2 is just a better watch. I will be returning the 4.
Last night in bedtime mode (no alerts, no screen, nothing), I lost almost 35% of the battery! If they'd fix the issue, I'd recommend it, but for now I suggest you keep your old watch.
The watch face options are much more limited & I don't care for them, but that's a fairly small issue. Overall, the Active2 is just a better watch. I will be returning the 4.
Last night in bedtime mode (no alerts, no screen, nothing), I lost almost 35% of the battery! If they'd fix the issue, I'd recommend it, but for now I suggest you keep your old watch.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello NurseKim, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great look
on October 7, 2021
Posted by: Mojo jojo
from United States
Expertise:Beginner
[This review was collected as part of a promotion.] My watch was given to me a few months ago and I love the way it looks. It fits very nice too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Value for the Price
on October 7, 2021
Posted by: Gautham
from Cranston, RI
Expertise:Beginner
[This review was collected as part of a promotion.] This watch is slimmer and have slightly more flare than their predecessors. This is the best smartwatch you can buy for Android.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade!
on October 7, 2021
Posted by: Duaneo
from Duluth, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the galaxy watch2 active. I must say Samsung did a fantastic job with the galaxy watch4!! It has a quicker touch response which was a nussuance for me. The updated health features are awesome! There is as snore detection that records clips if or when you snore! It also provides blood oxygen levels.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 7, 2021
Posted by: Sam1026
from La puente, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a few months ago and I was happy with the product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you could ask for!
on October 7, 2021
Posted by: GJohn47
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] Fantastic watch! Does everything I need it to do and more! Simple and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US