[This review was collected as part of a promotion.] I was really excited to add this watch to pair with my galaxy phone and ear buds. Everything seemed to work fine for about 2 months and then my speaker went out. I could hear the caller but the caller couldn't hear me. I thought products clogged the speaker as I am a stylist but after paying to get it cleaned the problem still existed. Because I was still able to connect to my ear buds I brushed it off and continued to use for the other functions available. About 6-9months of use later I took a shower with my watch on. The screen went blank and it never turned on again. I tried to expel the water but nothing worked. Of course I did not get any protection plan when I purchased so it became a loss.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 10, 2023
Hi Galaxyggirl, we appreciate your feedback on your Samsung Galaxy Watch4. Given the approximate amount of time of ownership, we have linked below for you the warranty information for your device and the Samsung Support Team for further assistance. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Good product.
on March 10, 2023
Posted by: lizzieharvey8410
[This review was collected as part of a promotion.] It's a good product for someone who wears a watch and who is on their device a lot. It comes in handy when you cannot use your phone and you have to be discreet. I am more in to my phone than the watch though, but that's me.
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade from my active
on March 13, 2023
Posted by: ValiciousTK418
[This review was collected as part of a promotion.] Upgraded from the active, I haven't even gone thru all of the features yet. Awesome watch
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!!
on March 13, 2023
Posted by: Egoldme1
[This review was collected as part of a promotion.] This watch has been my go to for over a year. I wear it every single day. I use it to track my training for an upcoming half marathon. It is essential to my dailiy life personally and for integration with my Samsung mobile phone for work.
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on March 13, 2023
Posted by: Nononeano
[This review was collected as part of a promotion.] Use for phone calls and info when I am not with my phone. Makes easier when need brief information.
Written by a customer while visiting Samsung US
Customer Rating
5
Solid watch overall
on March 13, 2023
Posted by: Manman561
[This review was collected as part of a promotion.] features, comfortable to wear.Solid battery life.Easy to read screen,and so far pretty good tracking of exercises when used
Written by a customer while visiting Samsung US
Customer Rating
5
Was a hard decision, best decision ever made!
on March 13, 2023
Posted by: KeyJbusybody
[This review was collected as part of a promotion.] I was stuck in the decision of buying a smart watch. I needed something that was discreet enough to be able to talk/text while I'm at work. Well it was more than texting and talking that led me to buy... The convenience of this device is awesome! Everything from my calendar to my heart rate is at my wrist reach...
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch!!
on March 13, 2023
Posted by: Valley02
[This review was collected as part of a promotion.] Over all great watch with one small issue in regards to the volume when taking a call on the watch.