Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
3
Could be better
on August 21, 2023
Posted by: WishIhadabetterwatch
[This review was collected as part of a promotion.] Doesn't have a great battery, sometimes I don't receive notifications on my watch.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Aloha,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Its worth the buy
on August 21, 2023
Posted by: Haydee
[This review was collected as part of a promotion.] This watch pairs with your phone wonderfully. I like how I can answer a call if im away from my phone or cant locate it quickly. It shows all notifications and I can text back from all apps in different ways. This was a good purchase!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Watch 4!
on August 21, 2023
Posted by: SoccersusieQ
[This review was collected as part of a promotion.] I love the Samsung Galaxy Watch4! I started with the Gear S2 and when it started having some issues (after 7+ years), I started looking to upgrade and I'm couldn't be more happy with another smart watch. It does everything my old one did, and then some! It's super durable, easy to set up and use, it's the perfect size, and the battery life is amazing (it lasts all day and then some!) I love that I can take calls on it and the sound is crystal clear (on both ends!) I'll definitely stick with Samsung, when this watch goes out (which is hopefully many years from now!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thumbs up!
on August 21, 2023
Posted by: Herb6969
[This review was collected as part of a promotion.] So far so good, I've had the watch for 3 days now. I'm a previous (user of a different watch) so was hesitant to switch it up, but I love the galaxy watch at this time! It has a ton of features that are easy to navigate. My prior watch was difficult to easily use and I'm having the opposite experience with the Galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Ever
on August 21, 2023
Posted by: GalaxyLoveForLife
[This review was collected as part of a promotion.] I love my galaxy watch 4, it has almost all the amazing features of my smartphone in a convient wrist accessory. I definitely recommend it to all my family and friends every chance I get. I love the seemless accessibility of the apps and screens, especially the many face covers that you can change between.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty great overall.
on August 21, 2023
Posted by: Samsungnut94
[This review was collected as part of a promotion.] My only issues is lack of good games for your watch, and how sometimes the watch freezes when scrolling on a text or the internet browser. I work at a mental institution so it gets scratched up on the sides and the screen from how active my work gets. Would be 5 if the paint durability was better as well. For the average person it's probably just fine durability wise.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing little device
on August 21, 2023
Posted by: Izzyyy
[This review was collected as part of a promotion.] Incredible ease of use, new user friendly. No issues with taking calls or syncing up with other devices. Got absolutely 0 complaints. Is good watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good watch for exercising
on August 21, 2023
Posted by: AlmostFit
[This review was collected as part of a promotion.] Good features
Overall great for exercise
Could monitor VO2 better
Pickup activity a little better
Overall great for exercise
Could monitor VO2 better
Pickup activity a little better
Value
4
Written by a customer while visiting Samsung US