Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
2
Huge disappointment - battery & build quality
on January 18, 2023
Posted by: DazzyB
from NY, NY
Expertise:Expert
This was a birthday present for our 14 year old son in December 2022, immediate charging issues, sent back for repair (not replacement repair). It came back a week later and still only makes it through 7 hours with luck - that is with all features, GPS, wifi etc..etc.. turned off. The main reason for the purchase was the GPS & LTE phone capabilities (so his Samsung phone could be left at home) - and we can't use that ! Also the build quality is very cheap, screen scratched in 2nd day - All 5 of us are Samsung users, phones, Galaxy watch (originals) - I recently got a watch pro which is great.. But am exceptionally disappointed in this watch 4 - garbage
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
2
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 20, 2023
DazzyB, thank you for sharing your feedback with us on your Galaxy Watch4. You have a few options in terms of getting the battery of your device looked at. You can reach out to the Samsung Support or Customer Care+ Teams for assistance in repair. You can also take your device to our parter at UBreakIFix for assistance or a Samsung Experience Store if you live near enough to one. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
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Twitter
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UBreakIFix
https://www.ubreakifix.com/
Customer Care+
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Samsung Community
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UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome wach
on January 22, 2023
Posted by: Alexie41
i havit since MAY last ear..recomand to all...rezistant depandable..robust most of evrithing all in one...recomend to all
Written by a customer while visiting Samsung US
Customer Rating
2
BATTERY!!!???!
on January 26, 2023
Posted by: Dane I
from Corvallis OR
Expertise:Intermediate
I bought this watch a few months ago and it is working great but the battery is killing me. i need to charge my watch evrey two days! I am thinking about returning it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, January 31, 2023
Dane I, thank you for your feedback on your Samsung Galaxy Watch4. If you believe the battery life is not functioning as intended, the Samsung Support Team is always available to assist you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Waste of your money
on February 1, 2023
Posted by: disappointed customer
Terrible!! Complete wash of money! very disappointed!
I used this watch for bare minimum functions due to short battery life. Then my watch screen turned pink and then flickering pink and white. Now I can't see any display most of the time just in 13 months.
I used this watch for bare minimum functions due to short battery life. Then my watch screen turned pink and then flickering pink and white. Now I can't see any display most of the time just in 13 months.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, February 2, 2023
Hello, we appreciate you taking time to provide your feedback on your Samsung Galaxy Watch4. We have included below links to both the Samsung Support Team and our partner at UBreakIFix to assist you with options for your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
UBreakIFix
https://www.ubreakifix.com/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
UBreakIFix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Ice Proof!
on February 14, 2023
Posted by: Kaylan
I've had my galaxy watch 4 for a little over a year and I love it! I am a very scatterbrained individual and this winter I misplaced my watch. I live in the north with lots of snow and freezing temperatures. It turns out I dropped my watch outside in the driveway on a snowy day and it disappeared under the fresh powdery snow unbeknown to me. When I realized I was missing it a few days later I tore apart the house looking for it for an entire week! I ended up finding it a week and 2 days later when it finally got warm enough to melt the ice in the driveway and I found it encrusted in the ice! I chiseled it out and let it dry for 24hrs and it STILL WORKS! It wasn't even damaged from I'm sure multiple vehicles driving on it. Thank you Samsung!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 17, 2023
Posted by: Yayast15
[This review was collected as part of a promotion.] It's works for working out and it has a heart rate monitor
Written by a customer while visiting Samsung US
Customer Rating
2
Extremely bad battery life.
on February 19, 2023
Posted by: imranz
from Woodbridge, VA
Expertise:Intermediate
Nice looking, most of the features are helpful. However, the greatest negative is it’s battery performance. I have to recharge at least twice a day. The battery saver mode did not do much good. Not happy.
Features
4
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Love this watch and all the features
on February 20, 2023
Posted by: Teasin
[This review was collected as part of a promotion.] Love it for streaming and work it helps me alot with working out n getting my steps in plus Samsung health
Written by a customer while visiting Samsung US