Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Samsung always
on December 19, 2022
Posted by: Shelldolfin
from Eugene Oregon
[This review was collected as part of a promotion.] I only use Samsung when it comes to phones and accessories. They are the best & no other brand comes close!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, keeps improving
on December 19, 2022
Posted by: vector4
from Baton Rouge, LA
Expertise:Expert
[This review was collected as part of a promotion.] I had the previous Watch3 and now this newer Watch4. Both exact same silver 40mm LTE models. I enjoyed the Watch3 and battery life lasted about a full day without managing battery features. Since upgrading to teh Watch4 it is the same quality experience but battery life is probably around 25% more. I can easily go over a day and still have enough battery to get by for the 2nd say using battery management features. I believe the front glass has been made stronger as I have not even so much as lightly scratched the front glass on my new Watch4 without using a screen protector. LTE usage does hit the battery pretty hard. If I get a lot of notifications while away from the phone (say for hours at a time) it will really drain the battery. But it is a great feature to be able to use LTE to make and receive phone calls on the watch, it's a little weird to talk into your wrist but I really don't mind it for the ability to get calls done without having a phone on you.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wear OS is king!!
on December 20, 2022
Posted by: Alex
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this when my friend switched to android after his iPhone got trashed and honestly this watch is so much better than any of the tizen ones!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible Battery Life
on December 20, 2022
Posted by: Anonymous
from Moberly, Missouri
[This review was collected as part of a promotion.] I love the watch itself and all the great features. My only complaint is the battery life. The battery on my phone stays charged longer than this watch.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 27, 2022
DanielleDrake, we appreciate your feedback on the Samsung Galaxy Watch4. The Samsung Support Team, linked below, is always available to assist you if you believe the battery of your device is not functioning as intended. We appreciate you being a Samsung customer, please feel free to reach out to us at any time. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Expected Better
on December 21, 2022
Posted by: AngieC1979
from California
So bummed. I have had this watch less than a year and now I can't even wear it all day because the battery dies with minimal use in 8 hours. I used to be able to sleep in my watch and record my sleep data, now? Forget it! I traded in my old Galaxy Watch3 and regret it. That one worked with no issues.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 27, 2022
AngieC1979, thank you for your feedback on your Samsung Galaxy Watch4. Given the stated time of ownership we recommend taking a look at the warranty of your device and reaching out to the Samsung Support or Customer Care+ Teams for assistance. Thank you for being a Samsung customer. –Elizabeth
Warranty Info
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Warranty Info
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 4!! Absolutely amazing
on December 21, 2022
Posted by: Happy Mimi
from Tennessee
[This review was collected as part of a promotion.] I love the Galaxy Watch 4. I can literally do everything I can on my phone; but can do it frome my wrist. Phone calls, text messages, steps, health and stress monitoring. I can do it all from this stylish Watch! I've alretalked my son and his wife into getting themselves each one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on December 21, 2022
Posted by: Aedelgadof
from Orlando, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] The only thing that i don't like is the battery other than that, it is a wonderful performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Yes great features, although a minimal amount
on December 22, 2022
Posted by: Kiwi13143
from Satellite Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought mine in July. The battery dies VERY quickly. It's constantly disconnecting from my phone. It doesn't have enough features or app options. Not very durable. I can't even wear it an entire work shift without it dying on me (that's only 5-12 hours).
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US