Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
1
The Watch4 Classic is a Lemon...do not upgrade!
on April 29, 2022
Posted by: KarRN
from Phoenix, AZ
Expertise:Expert
I've had this watch for just over a month...twice it randomly stops working and gets stuck in this perpetual reboot. You cannot do a factory reset because it won't let you...so you have to not wear it for 2-3 days to let the battery die completely, recharge, and repeat a week later. I just downloaded the update to make it "more stable"...yeah no...what's the point of a watch that you can't wear three days a week. They need to fix this...I wish I never upgraded from the 3 which worked fine=(
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Absolute garbage. Samsung destroyed the smartwatch
on July 8, 2022
Posted by: Aaron
from NY
Expertise:Intermediate
This watch was to replace my gear s3. Now that they have removed the Samsung os and gone to Google none of my faces work. So I downloaded faces. Now half of my notifications stopped working. Alarms are not working either. I will be buying a used gear s3. Way to screw up something great. This watch makes me want to switch to apple.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 19, 2022
Aaron, we are so happy to hear you loved your Samsung Gear S3 and wanted to upgrade to the newest product line. Here at Samsung we are always striving to improve our products and appreciate you taking the time to provide feedback that will help us to improve. Below is the manual to help you get the most out of all of the Samsung Galaxy Watch4 features as well as helping you troubleshoot. If you have any other questions about your Samsung products, please don’t hesitate to reach out to us. –Elizabeth
Samsung Galaxy Watch4 Manual
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Warranty
smsng.us/Warranty-Info
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Galaxy Watch4 Manual
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Warranty
smsng.us/Warranty-Info
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT waste your money
on July 18, 2022
Posted by: Walter
from Dallas, TX
Expertise:Expert
This will probably be my last Samsung watch. Battery is none existant, even in battery saver with some sensors on it doesn't last 2 days. is worthless, you will end up leaving your watch at your desk forgetting it in a charger after a few months.
Some say charge it at night, then how will I track my sleep? really don't waste your money. it is a BAD product.
Some say charge it at night, then how will I track my sleep? really don't waste your money. it is a BAD product.
Features
4
Performance
1
Design
2
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, July 26, 2022
Walter, your feedback on the Samsung Galaxy Watch4 is vital as we strive to innovate our product line and provide the best possible customer experience. We would recommend taking a look at the product manual that will have some information about maximizing the battery life. We appreciate you being a loyal Samsung customer. –Elizabeth
Product Manual
https://www.samsung.com/us/support/downloads/
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manual
https://www.samsung.com/us/support/downloads/
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Leaving mark on arm
on September 1, 2022
Posted by: jasarn
from Thibodaux, La
Expertise:Intermediate
I bought this watch only a couple of weeks ago and it is leaving a mark on my arm. It is under the watch face and seems like a burn. I love the features the watch has but can't use it do to this!
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 2, 2022
Jasarn, thank you for taking the time to provide your feedback to us regarding your Samsung Galaxy Watch4. If overheating is causing the mark you described there is some great information available on our website about how to prevent some of the overheating devices. We also have some great information on other potential causes of the skin irritation that you might find help, linked below. Thank you for being a Samsung customer, and please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Preventing Skin Irritation
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Preventing Skin Irritation
https://www.samsung.com/us/support/answer/ANS00084602/
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on October 1, 2022
Posted by: Ghost8484
from Angola Indiana
[This review was collected as part of a promotion.] All this watch for my wife and she loves she's a beginner at operating these electronics. She loves how the health features keeps up with her heartbeat as well as her steps and she's doing more healthy routines than ever
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use, faster response, overall great!
on October 22, 2022
Posted by: Shri
from Lafayette, LA
Expertise:Intermediate
[This review was collected as part of a promotion.] I compared this product to galaxy watch 3 for reference. I found the response time on this device to be faster than galaxy watch 3 and it was a lot lighter, making it easier to wear.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty awesome
on September 27, 2021
Posted by: Anonymous
from North Carolina
I actually really love this watch. It has so many features and some I didn't even know about. I was a little concerned about the battery life at first because of the review but the only issue I had was when I first got it it was charged 100% when I went to bed and by the next morning it was completely drained and shut off. In addition it did get hot during charging but not for long. However I recharged it and haven't had any issues with it since. I set the watch on powersaving mode and the battery last all day long and then some. Super happy about this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ⌚
on October 1, 2021
Posted by: Choopoy
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I just got and I really enjoy it. Looks great. Perfect size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US