Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
3
Buy an extended warranty!
on November 19, 2022
Posted by: Sharlened
Initially I was very happy with the watch but now that its about time for the warranty to expire its developing a mind of its own - i.e., preparing to quit functioning. I was hoping Samsung would be better than the competitors but it was good while it lasted.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 22, 2022
Sharlened, we appreciate you taking your time to provide your feedback on the Samsung Galaxy Watch4. Please reach out to the Samsung Support Team for assistance in troubleshooting the difficulties that are occurring with your device. We appreciate you being a Samsung customer. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love It!!!
on November 28, 2022
Posted by: Bree
from Memphis, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I've never owned a smartwatch ever!!!! I literally bought this watch over some months ago, and I'm so happy that I did. I absolutely love everything about it, and I don't have any problems with it. If you don't have one, go ahead and get yours today!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life terrible
on November 28, 2022
Posted by: daigh218
from Shreveport, LA
Expertise:Intermediate
I've only had the item for two days and the battery life is terrible. I've only kept notifications for calls, messages, and my work email, only tracking sleep and heart rate. I've turned off wi-fi, gps, and everything that I don't use but I watch the battery drain 10% in an hour. Considering returning it, which is really disappointing because I was very excited about this watch.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 29, 2022
Daigh218, thank you for your feedback on the Samsung Galaxy Watch4. Before you return your device, we would recommend reaching out to the Samsung Support Team for assistance in troubleshooting the battery of your device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Died after 1 year
on November 30, 2022
Posted by: watchlessnsad
Expertise:Beginner
I liked it while it lasted but it completely died after 1 year. That's too short a lifetime considering we paid 250+ tax.
Other peeves:
- short battery life. Needs to be charged every night
- protruding screen. I was afraid of cracking the screen so I bought and used multiple screen protectors. They cracked easily cos there's no bevel to protect it.
Other peeves:
- short battery life. Needs to be charged every night
- protruding screen. I was afraid of cracking the screen so I bought and used multiple screen protectors. They cracked easily cos there's no bevel to protect it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 1, 2022
Hello, we appreciate you taking the time to provide your feedback to us on the Samsung Galaxy Watch4. If you haven’t done so already, please reach out to the Samsung Support Team to see what troubleshooting options may be available for your device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Bad battery!
on November 30, 2022
Posted by: Not a fan
Expertise:Beginner
I am not impressed with the battery. I get about a day and a half on a charge. So I either have to either charge every night or go half the day with nothing but a watch. Everything else seems like a decent watch.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 5, 2022
Hello, we appreciate your feedback on the Samsung Galaxy Watch4. If you believe the battery isn’t working as intended, please feel free to reach out to the Samsung Support Team at any time for assistance in troubleshooting your device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love my watch
on December 1, 2022
Posted by: Honey Dew
Expertise:Intermediate
[This review was collected as part of a promotion.] Hands down this has to the best present I got myself
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just Love
on December 1, 2022
Posted by: Honeysuckle
from London ky
Expertise:Intermediate
[This review was collected as part of a promotion.] Keep up with life track your your health continously
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on December 1, 2022
Posted by: Jlj8303
from Spring,Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this watch for a year now and I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US