Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
1
Very disappointing
on November 1, 2021
Posted by: Ransonck
from 97214
Expertise:Expert
I was hoping this was the watch I had been waiting for, a fully-featured compact LTE sports watch. On paper it is, unfortunately, it does not make the grade. First, battery life is terrible, you cannot run a half marathon listening to music without the battery running down. I have not had a single day where the watch hasn't requested to go into power-saving mode because the battery is critically low. Second, its tracking is terrible, it seems incapable of accurately measuring a mile, giving ridiculous pace notifications. It was so bad I wore my old Garmin on my other arm as a reference, the watch4 is so far off it's demotivating on a run. Lastly, the bezel is not holding up at all it is all scratched and nicked after a month of light wear. is not very durable, iI wanted to love this watch, but Samsung has way overpromised and underdelivered.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 10, 2021
Hello Ransonck, thank you for reaching out to us. I understand how it can feel when expectations don't quite meet. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. In order for us to look further into your other concerns, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143871650
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143871650
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
This Watch is Trash
on November 1, 2021
Posted by: Ribbitrodney
from Waco, TX
Expertise:Expert
I have never in my whole life have had such a bad watch as this Galaxy Watch 4 Classic. When I first got it, it only held a 4 hour battery life. So, I returned it to the store. The store apologized and swopped it out for another new watch. And the new one got 5 hours of battery life. And they worked with me with the first and second watch to see if I had something turned on that wasn't supposed to be turned on. And there wasn't. So, now I'm returning the watch and getting my money back. Very bad.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
2
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 1, 2021
Hello Ribbitrodney, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch I've ever owned
on October 31, 2021
Posted by: Anonymous
from West virginia
Expertise:Expert
I've had several samsung watches and one apple watch, and what I love about the galaxy watch 4 is how comfortable it is to wear. With previous watches even the galaxy watch 1 I always had this heavy weight on wrist that I just had to take off at the end of the day. With the watch 4 I'm finding that once I put it on I pretty much forget it's there other than using it for what it's intended purposes are. It's not too heavy or too bulky, and often I'm still wearing it when I'm getting ready for bed, and have to remind myself to take it off and put it on the charger. I love this watch in particular.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on October 31, 2021
Posted by: Brockolate_chip
from Morral, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch about a month ago and it has been great. It's very light and comfortable on my wrist. The touchscreen is super easy to use. This watch has so many features and options. I owned the S3 frontier before this and it was an ok watch but a bit clunky. This one is so much better. I was worried the screen would be too small for my big fingers but it works fine and I haven't had any problems.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, excellent features
on October 31, 2021
Posted by: Marilyn
from Bessemer Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch the 1ast of September. I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many sensors
on October 30, 2021
Posted by: Ben a
from Charlotte mi
Expertise:Intermediate
[This review was collected as part of a promotion.] I love having all the sensors and the watch is very accurate in step tracking plus all the sensors are accurate I compared them all to medical sensors and every one was accurate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung
on October 29, 2021
Posted by: RynC
[This review was collected as part of a promotion.] I've had a Samsung since they started with the smartphones. I've never had a problem with the technology and I loved every device I had/have from them. The BEST company around.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE IT!
on October 29, 2021
Posted by: Fanni
from Houston, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I just love my watch, is so easy to use and received calls and playing some mini games!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US