Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
1
Do not buy this watch under any circumstances!
on November 16, 2021
Posted by: hawaiistyle
from UT
Expertise:Expert
I traded in my Galaxy Watch toward this Galaxy Watch 4. Big mistake. You would expect the 4 being this many years newer, that it would be an upgrade. So untrue! My Galaxy watch would easily go 4 days with everything turned on. GPS, Wifi, Bluetooth, whatever. It would easily charge each morning just with the short amount of time in the shower. This watch will not last through the day. I cannot ever have GPS on or Wifi. With just bluetooth it takes forever to charge. I can't sleep with it on and track sleeping because it has to be on the charger all night just like your phone. What a disappointment. All these new features, EKQ, body comp, etc. None of them work. Available faces are basic and a joke compared to what we used to have. It gets worse, it gets much worse. One of the features I needed with my Galaxy watch was the hands free speaker phone to answer your phone without having to pull it out. The speaker on the original Galaxy Watch was barely loud enough. You would have to hold it closer to your ear to hear but worked. I assumed, and I did so incorrectly, that this would be remedied and improved on the new watch. What a total disappointment and complete let down. This watch does not have anything that you could call a speaker phone. Turned all the way up you have to hold it clear up to your head and even then you cannont make out what anybody is saying. The volume is probably 20% of the not so great Galaxy watch making this version a complete disaster. This watch is trash. Do not waste your money on it. You will only be disappointed like I am. I own multiple Samsung TVs, All of the phones in our family are all Samsung. I should have realized their quality was slipping when last Christmas I got a set of Galaxy buds live. They lasted one charge and there is zero way to get them warrantied or replaced. This watch isn't much better. The battery life is absolutely unacceptable. The lack of speakerphone is also unacceptable. Non functioning "new functions" is unacceptable. The sad part is there is probably zero chance they can fix these problems. I just wasted an insane amount of money on a poorly designed and executed boat anchor. Do yourself a favor and skip this watch. What a sheer disapointment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible Battery Life
on November 14, 2021
Posted by: GalaxyFan2
from Cedar Lake, IN
I've had this watch for about a month or so to give it a try and I'm very disappointed. I love Samsung Galaxy items, but this was my first smartwatch. The battery barely lasts 18 hours. Keep in mind that I do not use any GPS or music on the watch. The alway on display is not on either. These few things are important to me so it was a deal breaker & I will be getting rid of the watch & looking for something better. Total disappointment.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Need for leftys
on November 13, 2021
Posted by: Lefty
Love my watch, just upgraded but please make these left handed compatible!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love this watch but....
on November 11, 2021
Posted by: James
Expertise:Intermediate
Regarding my purchase, double check the prices and make sure you take screenshots leading up to the checkout, as it will help you if you find yourself a victim of price changes and misleading information about products you never received like an extra Black Hybrid Leather Band that was an additional band ordered and wasn't in there. Instead I received my first pick navy blue sports band. This lead me to dealing with them on the phone for 37 mins and 13 seconds. In order to straighten out the details. So make sure you screen capture the checkout and verify that the prices and items listed is correct. Cause you can save yourself so much headache when you do these steps in case you need to get reimbursed or a missing product not received. Put the date and time with your screen capture and match it with your invoice. When received your item, if all looks good, just trash the screen captures.
Cause prices were changed by ten dineros here, ten dinero there. Also my band I selected with my watch became a charge as an additional watch so be aware!!!
The watch 4 itself is very beautfiul. Battery life is not that much different than my Galaxy Watch S2 model. It has a vibrant and crisp display, but, the functions remains somewhat the same. I think it's missing features as far as what exercise modes there is. For example, if you are doing cardio/HIIT, there is nothing in there that indicates this. So you may have to select circuit training, running (which isn't the same as HIIT). Or at least customize the workout so you can give it a label and specifically indicate what type of workout you are performing. I turn on the bluetooth to pair the information with my phone, to receive updates, also, to get the phone and watch in synced just to get that info onto my phone. There are room for improvements and I understand this is still new and I hope in future updates, they will give you more customizations as I feel it's lacking things here and there. Battery life has improved slightly, but, not the way I hoped. I was expecting at least 5-7 days on a single charge. The only way you could maximize your battery to last about 3-5 days is to turn your bluetooth off, wifi, data, gps, and grayscale, and periodically check your time. I have power saving mode turned on, but, it's helping just a bit. I am hoping they would improve this in the long run. I expected this to be leaps and bounds. Especially concerning the battery life, but, you have to ration your display and limit what apps you used. So, if you are seriously using this for workouts, counting your steps, keeping track of calories burned and so on..... Yet, you don't mind charging your watch every other day or so. This may be for you. Cause otherwise, if you are looking to use to handle everything you throw at it, be prepared to have your watched charged every day and if you're fine with that. Then that's fine as well. If you're expecting this to last and last like some other brands out there, know that the price isn't super high at this time, so if you want a longer battery life. Do your research and find one that suit your needs. ECG isn't really helpful at this time and the lack of information on what these numbers mean without that much information. Needs improve. Check your Beats-per-minute is nice, but, stress level once again, it doesn't give that much information. So, I feel like it's kind of basic in that department. Maybe it's just me, because I was expecting more. Although I will keep this product, but, I feel this will be used for workouts, time, fashion, and loving the ability to change the watch face digitally on screen, also nice to see my notifications on text messages, phone calls and answering them. It's not much that different from previous galaxy watches, but, then again, I only have the S2 model, so I don't others to compare to. Other brands do give you more bang for your buck, so do your research and select one that suit your needs.
Features
3
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Battery Drain
on November 11, 2021
Posted by: James
from Israel
Expertise:Expert
The battery drain is a huge problem. Don't buy this watch.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Battery Dead in <24hrs and Messages Don't Sync
on November 11, 2021
Posted by: Robert
from Phoenix, AZ
Expertise:Expert
Battery drains in less than 24 hours so I have to charge it more than once a day. It's constant troubleshooting to get messages and other things to sync properly. Can't use all of the health features with a non-samsung phone.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Better battery life!
on November 10, 2021
Posted by: Horsecrazy
I've had this for a few days now. It's a good watch, my first smart watch, my biggest con is the battery! It is absolutely awful!! It won't stay fully charged 1 day. This is even not using the excersise features. My last fitness watches staid charged for 3 days.. also hearing out of the speaker is not that loud. I have to put my ear right up to it. They can hear me good, I just can't hear them. Ive also found that deep sleep is always like 20 something minettes and never changes. I've tested with another watch to have different results. If the battery was fixed it would be an excellent watch.
Features
4
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the watch
on November 10, 2021
Posted by: Sarah
from Plano, Texas
Expertise:Beginner
I haven't had a smartwatch before, so I was slightly hesitant to get one. But I'm glad that I did. The battery life is completely fine, as it can last me two days, which is more than enough for me. There are apps on the watch that I do wish that I could hide from view, just because I have no use for them.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US