Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
3
Questionable HR monitoring
on December 12, 2021
Posted by: Galt56
from Medford, OR
Expertise:Intermediate
Baseline HR monitoring on this watch is questionable and inconsistent. After trying various locations on my wrist and adjusting the tightness, I cannot get this watch to reliably read my HR accurately or when I need it. The watch has been reset once, sensor cleaned and power cycled many times and the functionality is disappointing at best. A common scenario is the watch reporting HRs in the 90 's when my baseline HR is 50-60. Additionally, while monitoring exercise, it will fail to sense my HR at all. The remainder of the functionality of the UI is average at best, even with the recent upgrade. The primary reason I own this watch is for biometric monitoring and my current experience also leads me to believe that the body comp algorithm is significantly flawed and the ECG reports inconclusive greater than 90% of the time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
nice and stable
on December 12, 2021
Posted by: ODogg
from Pennsylvania
Expertise:Intermediate
my 1st smartwatch i think i made the right choice its stable fast acurate looks good only one thing i'm on the largerb side i wish the sports band wat a little bit bigger
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
LOOKS GOOD BUT BROKE AFTER 1.5 months.
on December 11, 2021
Posted by: y338
from New JERSEY
Expertise:Expert
Watch was never submerged under water but not able to turn on after 1.5 months. Poor customer services.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Not for me
on December 4, 2021
Posted by: Sethm1
from Los Angeles, Ca
Expertise:Intermediate
I really liked the look of the Classics. Bought both and returned both. The 42mm a good size but barely got a day out of its battery. The 46mm is just too big. I am rating the 42mm. I tried them both for a week.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch, but borderline useless as a gym watch
on December 1, 2021
Posted by: VolD
from Boston, MA
Expertise:Intermediate
The watch just can't keep up with my heart rate whenever I do HIIT workouts - it just stops showing the number when my heart rate spikes. And then it only starts displaying the number again after my heart rate comes down considerably. When I check the heart rate history afterwards, it's as if I never exercised. Not what you are looking to get out of your smartwatch.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Band/Battery could be improved
on December 1, 2021
Posted by: Mehh
from Corona, CA
Expertise:Intermediate
Nice watch but the band and battery are not the greatest. Upgraded the band and the buckle (silver) does not match my watch frame (pink gold). Previous model had buckles you can swap out to match but not sure why the newer model does not. Also, the battery drains quickly!
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Crappy Product
on November 29, 2021
Posted by: Readawatch
from Sammamish, WA
Expertise:Intermediate
This watch does not work very well. It does not come on when you raise your hand nor does keep the right time. The face has a photo in it but the time show in the example display shows instead of the real time. It shows 10:08 on Sunday which it is every minute of every day. If you push the upper button several times it might update to the correct time and date but this make the watch horrible.
This started after a software update. Maybe Samsung will fix this problem before I return it?
No, I would not recommend this to a friend.
Features
1
Performance
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped charging within 3 months
on November 29, 2021
Posted by: bfd5485
from Chicago, Il
Expertise:Intermediate
The watch stopped charging inside of 3 months.
The only option is to send the watch in to be inspected. It should be under warranty, but the fine print on the return label says that it might not be, and if they decide that it isn't - then I have to pay more money to get my almost brand new watch fixed and sent back to me.
Dissatisfied with the product quality and the options given to resolve the issue.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting Samsung US