Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Love my watch
on October 26, 2022
Posted by: j910sierr
from Valrico Florida
Expertise:Expert
[This review was collected as part of a promotion.] Super fun watch. Easy to use..Got one for my mom too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great having at hand.
on October 28, 2022
Posted by: Sanzmac
from Geo
Expertise:Expert
[This review was collected as part of a promotion.] Bought 6months ago and has added convenience to my day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect All Rounder
on November 6, 2022
Posted by: Elmer
from Florida
Expertise:Intermediate
Glad I bought this watch! feels really good in the wrist, looks good in black and at 46MM is the perfect size. At first was a bit apprehensive about it having Wear OS instead of Tizen, but over time I got used to it. Feels very well made and a few annoying things aside like having to re-pair after maybe accidentally disconnecting it from the phone I highly recommend it. Major go is the physical rotating bezel; one of the major reasons I even buy Samsung smart watches.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Solid Android watch
on November 15, 2022
Posted by: Juan P
from Maryland
Expertise:Expert
I enjoyed the watch. It tracked my workout and gave me my message while looking good at the same time. Battery would last a full day and maybe sometimes more but would just throw on a charge before a shower and never really ran into running out of power. I liked it alot but also didn't use all the feature as other might.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buy an extended warranty!
on November 19, 2022
Posted by: Sharlened
Initially I was very happy with the watch but now that its about time for the warranty to expire its developing a mind of its own - i.e., preparing to quit functioning. I was hoping Samsung would be better than the competitors but it was good while it lasted.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 22, 2022
Sharlened, we appreciate you taking your time to provide your feedback on the Samsung Galaxy Watch4. Please reach out to the Samsung Support Team for assistance in troubleshooting the difficulties that are occurring with your device. We appreciate you being a Samsung customer. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love It!!!
on November 28, 2022
Posted by: Bree
from Memphis, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I've never owned a smartwatch ever!!!! I literally bought this watch over some months ago, and I'm so happy that I did. I absolutely love everything about it, and I don't have any problems with it. If you don't have one, go ahead and get yours today!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life terrible
on November 28, 2022
Posted by: daigh218
from Shreveport, LA
Expertise:Intermediate
I've only had the item for two days and the battery life is terrible. I've only kept notifications for calls, messages, and my work email, only tracking sleep and heart rate. I've turned off wi-fi, gps, and everything that I don't use but I watch the battery drain 10% in an hour. Considering returning it, which is really disappointing because I was very excited about this watch.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 29, 2022
Daigh218, thank you for your feedback on the Samsung Galaxy Watch4. Before you return your device, we would recommend reaching out to the Samsung Support Team for assistance in troubleshooting the battery of your device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Died after 1 year
on November 30, 2022
Posted by: watchlessnsad
Expertise:Beginner
I liked it while it lasted but it completely died after 1 year. That's too short a lifetime considering we paid 250+ tax.
Other peeves:
- short battery life. Needs to be charged every night
- protruding screen. I was afraid of cracking the screen so I bought and used multiple screen protectors. They cracked easily cos there's no bevel to protect it.
Other peeves:
- short battery life. Needs to be charged every night
- protruding screen. I was afraid of cracking the screen so I bought and used multiple screen protectors. They cracked easily cos there's no bevel to protect it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 1, 2022
Hello, we appreciate you taking the time to provide your feedback to us on the Samsung Galaxy Watch4. If you haven’t done so already, please reach out to the Samsung Support Team to see what troubleshooting options may be available for your device. Thank you for being a Samsung customer. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US