Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
1
Disappointed
on December 27, 2021
Posted by: Mana
from Apple valley, CA
Expertise:Expert
I bought the watch classic 4 and i can't get any notifications or anything to the watch at all. I tried everything and even got another watch but sadly it doesn't work :( i messed with all the settings and everything but nothing pops up. And when it does pop up it's from a message that was 30 min old. I can't figure it out. Possibly could be the watch plugin is bugged or the version.
Features
2
Response from Samsung USBy Melardo, Samsung Care, April 4, 2022
Hi Mana!
Thank you for reaching out to us. We apologize for the inconvenience this has caused you about not receiving notifications on your Galaxy Watch4, and I know how important to see notifications and messages that you want. The experience is not what we expect from our customers.
For your reference, you may use the link about "Manage Notifications on your Samsung SmartWatch": https://www.samsung.com/us/support/answer/ANS00061433/.
You may also use the "Use Remote Connection Features on your Samsung SmartWatch" link: https://www.samsung.com/us/support/answer/ANS00061431/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144367813
Have a great day.
Melardo
Thank you for reaching out to us. We apologize for the inconvenience this has caused you about not receiving notifications on your Galaxy Watch4, and I know how important to see notifications and messages that you want. The experience is not what we expect from our customers.
For your reference, you may use the link about "Manage Notifications on your Samsung SmartWatch": https://www.samsung.com/us/support/answer/ANS00061433/.
You may also use the "Use Remote Connection Features on your Samsung SmartWatch" link: https://www.samsung.com/us/support/answer/ANS00061431/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144367813
Have a great day.
Melardo
Written by a customer while visiting Samsung US
Customer Rating
2
Great watch...until you try it with iPhone...
on December 27, 2021
Posted by: Rickshoo
from Earth
Expertise:Expert
Thanks to Samsung for pulling the rug out from iPhone users. I love this watch but I flip flop iPhone and Android and Samsung decided for this watch not to support iPhone. Bad move for Samsung IMO. Just lost a huge audience that doesn't want a square watch but wants to use an iPhone. Very disappointed.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone and watch
on December 26, 2021
Posted by: Shorty
from Andrews
Expertise:Beginner
I got both for Christmas and would recommend it to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Treadmill accuracy is terrible
on December 26, 2021
Posted by: LPrunner
from Jamestown, ny
Expertise:Expert
The treadmill accuracy is still terrible on this watch. Samsung fitness should allow you to adjust your distance after you are finished running on the treadmill. As an example, I ran 3.25 miles on my treadmill and it said I only ran 2.73... we have had our treadmill checked to make sure it is accurate and it is. Samsung could also create a feature where we could calibrate the watch to the treadmill after we run 1 mile; at least it would be more accurate. It's frustrating at I don't believe my health and calories burned aren't being measured accurately. When I run outdoors this isn't a problem as it uses GPS. However, I live in the northeast and run inside on my treadmill for the majority of the winter, so it would be nice to have an accurate account of my logged miles.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 4 Thom Browne
on December 24, 2021
Posted by: Sweetc214
from Michigan
Expertise:Intermediate
I had the Watch 3 but the watch 4 is an amazing battery it lasts life is great for 3 days on a full charge. Love all the features it has, I can change the watch bands very easily so they can match my outfit, my friends think I have a new watch every time I change the band. I LOVE my new watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not good at all
on December 23, 2021
Posted by: Tntw
from Grand Rapids, mi
Expertise:Intermediate
I had the original galaxy watch then the galaxy watch active 2. The active 2 was my favorite. Decided to upgrade to the galaxy watch 4 because it just looked nice. However, it was not at all worth upgrading. I’ve decided to switch to apple and have the series 7 watch which I like so much more. Drawback, I had to switch to an apple phone in order to get it. Still a Samsung fan but just not with the galaxy watch 4.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade
on December 22, 2021
Posted by: Tenabells
from Oh
Expertise:Intermediate
I had the watch 3 and hated how bulky it was on my wrist. It was so heavy and uncomfortable, so i was happy for this. It is sleek and small and light. I haven't tested the battery yet, which i hear is an issue but I can live with that. I really don't like the band it came with though. It seems like it's too much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love this watch!!
on December 21, 2021
Posted by: Zantial
from Chicago, IL
Expertise:Expert
I normally don't write reviews, but seeing the negative ones I had to write my take on it. To me it sounds like many of the problems people are facing is because they are tech illiterate. Watch faces? Just download third party apps there are soooo many and they are really good. My watch charges really fast. I take a eat dinner take a shower and it ready so I can wear it at night to track my sleep. I just don't have the screen on all day and it lasts 1 day and a half min. The watch is so sexy two of my cousins want one now. I use it when I go to the gym and for swimming and I think it tracks everything good. Except on the treadmill, it always shows 200m less than what the treadmill shows. I think is totally worth it if your purchasing a new one. Maybe not so much if you're upgrading.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US