Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
4
Wonder Battery
on August 1, 2022
Posted by: Valarie C
from Kansas city ks
Other than apps that drain your battery. Oh joy, you get your battery charged and it lasted 48 hours now can barely make 12 hours as charged only to 100% at am and now 8/1 not a whole day later below the battery check mark again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
More then I expected!!!
on August 3, 2022
Posted by: BABS
from Louisiana
Expertise:Beginner
Reading some of the reviews, I was on the fence about getting the watch but decided to try it anyway. It is fantastic and exceeded my expectations. The battery life is great, the features are wonderful I have no complaints. I love everything about the watch. I would absolutely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Clunky compared to my old Watch Active2
on August 9, 2022
Posted by: amethystMINI
from Renton, WA
Expertise:Intermediate
Most of the features on this watch are great, and a step up from the Active2, but WHY OH WHY did Samsung change the gesture used to cancel/snooze an alarm, answer/reject a call, etc?!? With my old Active2, it was quick, easy, and efficient to swipe left to right or vice versa. The Watch 4 has two stupid icons on the bottom that you have to swipe up and to the sides in a weird semi-circular gesture, and half the time, I accidentally hit the wrong one and cancel an alarm when I wanted to snooze, etc. PLEASE PLEASE PLEASE, CHANGE IT BACK, I beg you, Samsung! Otherwise this is a 5-star product...
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 12, 2022
amethystMINI, thank you for your feedback regarding the Samsung Galaxy Watch4. Below we’ve linked the full product manual to assist you in getting the most out of the amazing features of your device and assist in troubleshooting some of the features you find more cumbersome. Thank you for being a loyal Samsung customer. –Elizabeth
Product Manual
https://www.samsung.com/us/support/downloads/
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manual
https://www.samsung.com/us/support/downloads/
Samsung Community
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smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No happy at all
on August 30, 2022
Posted by: Lidia
from Florida
Expertise:Beginner
My watch broke after a few months I bought it. I tried to use it like that but it burned my skin ..I have a mark like u can see
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Leaving mark on arm
on September 1, 2022
Posted by: jasarn
from Thibodaux, La
Expertise:Intermediate
I love the features that the watch has. But it is leaving a mark on my arm under the watch face. It seems like a burn mark.. I have tried not wearing at night but the mark is not getting better. I will have to return it.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Shoulda just bought a cute watch
on September 10, 2022
Posted by: Jedickey
Expertise:Beginner
I needed a watch for work to tell time (no surprise there) and access to texts was appealing. I thought the other features would become useful/fun as I discovered them, but they aren't for me. The main advantage seems to be the athletic/health stuff and I didnt get into that. It's bulky on my small wrist and the bands are expensive. It seems like a sturdy product as I've banged it around and washed dishes with no trouble. But if you won't use the health/fitness features, it's probably not worth the money. It lags occasionally long enough that I read the wrong time. Battery seems good. Still worth a high rating, it's just not for me.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and Fantastic! Recommended Purchase
on September 13, 2022
Posted by: AJA512
Expertise:Expert
The watch is amazing. Under the student offer, I got it for free. It is a good upgrade especially if you are using an older model like the Galaxy Watch Active 2 or lower. I have always been a loyal Samsung customer from my first phone to my first wearable and they always exceed my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Loses charge WHILE ON THE SAMSUNG CHARGER!
on September 14, 2022
Posted by: Gary
from Park Forest, IL
Expertise:Expert
Finding it very difficult to charge this watch. It now LOSES power while on the Samsung charger that came with the watch. Very annoying and distressing.
Features
5
Performance
1
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2022
Gary, thank you for your feedback on your Samsung Galaxy Watch4. Here at Samsung we are always striving to innovate our product line and provide the best possible experience to our customers. If you haven’t done so already we would recommend reaching out to the Samsung Support Team who would be happy to assist you in troubleshooting the charging of your device. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US