Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
3
Clunky compared to my old Watch Active2
on August 9, 2022
Posted by: amethystMINI
from Renton, WA
Expertise:Intermediate
Most of the features on this watch are great, and a step up from the Active2, but WHY OH WHY did Samsung change the gesture used to cancel/snooze an alarm, answer/reject a call, etc?!? With my old Active2, it was quick, easy, and efficient to swipe left to right or vice versa. The Watch 4 has two stupid icons on the bottom that you have to swipe up and to the sides in a weird semi-circular gesture, and half the time, I accidentally hit the wrong one and cancel an alarm when I wanted to snooze, etc. PLEASE PLEASE PLEASE, CHANGE IT BACK, I beg you, Samsung! Otherwise this is a 5-star product...
I would recommend this to a friend!
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 12, 2022
amethystMINI, thank you for your feedback regarding the Samsung Galaxy Watch4. Below we’ve linked the full product manual to assist you in getting the most out of the amazing features of your device and assist in troubleshooting some of the features you find more cumbersome. Thank you for being a loyal Samsung customer. –Elizabeth
Product Manual
https://www.samsung.com/us/support/downloads/
Samsung Community
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Facebook
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Twitter
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Product Manual
https://www.samsung.com/us/support/downloads/
Samsung Community
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
No happy at all
on August 30, 2022
Posted by: Lidia
from Florida
Expertise:Beginner
My watch broke after a few months I bought it. I tried to use it like that but it burned my skin ..I have a mark like u can see
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Leaving mark on arm
on September 1, 2022
Posted by: jasarn
from Thibodaux, La
Expertise:Intermediate
I love the features that the watch has. But it is leaving a mark on my arm under the watch face. It seems like a burn mark.. I have tried not wearing at night but the mark is not getting better. I will have to return it.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Shoulda just bought a cute watch
on September 10, 2022
Posted by: Jedickey
Expertise:Beginner
I needed a watch for work to tell time (no surprise there) and access to texts was appealing. I thought the other features would become useful/fun as I discovered them, but they aren't for me. The main advantage seems to be the athletic/health stuff and I didnt get into that. It's bulky on my small wrist and the bands are expensive. It seems like a sturdy product as I've banged it around and washed dishes with no trouble. But if you won't use the health/fitness features, it's probably not worth the money. It lags occasionally long enough that I read the wrong time. Battery seems good. Still worth a high rating, it's just not for me.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and Fantastic! Recommended Purchase
on September 13, 2022
Posted by: AJA512
Expertise:Expert
The watch is amazing. Under the student offer, I got it for free. It is a good upgrade especially if you are using an older model like the Galaxy Watch Active 2 or lower. I have always been a loyal Samsung customer from my first phone to my first wearable and they always exceed my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Loses charge WHILE ON THE SAMSUNG CHARGER!
on September 14, 2022
Posted by: Gary
from Park Forest, IL
Expertise:Expert
Finding it very difficult to charge this watch. It now LOSES power while on the Samsung charger that came with the watch. Very annoying and distressing.
Features
5
Performance
1
Design
1
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2022
Gary, thank you for your feedback on your Samsung Galaxy Watch4. Here at Samsung we are always striving to innovate our product line and provide the best possible experience to our customers. If you haven’t done so already we would recommend reaching out to the Samsung Support Team who would be happy to assist you in troubleshooting the charging of your device. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch!
on September 23, 2022
Posted by: Jeff
from Seattle, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] 'Smart' watches have come a long way! I love my new Galaxy Watch 5, as it provides so much more info on my sleep patterns, notifications, upcoming appointments, etc. I've even been working out more (and on schedule) since the info provided by my watch is 'motivating' me to push harder every day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on September 29, 2022
Posted by: Kathy
from Washington,DC
Expertise:Intermediate
Great watch. I have had the first one, the active and the watch 3. The battery life has improved once it got used to my use. I love the features and do not miss the rotating bezel. I love the GPS feature when I use google maps on my phone - it mirrors on my watch. Making and answering calls works great. Replying to text messages also a good feature. Getting one for my mom to update her from the original galaxy watch.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US