Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
The watch 4 functioning properly in couple of ways
on April 28, 2022
Posted by: WayneD
Expertise:Intermediate
[This review was collected as part of a promotion.] The watch 4 help me to pick up the phone calls much easier without searching around pocket for phone. Also remind me to take a walk while sit down for a while.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung product I have ever ever owned!!!!
on April 28, 2022
Posted by: BigBadDog
from Fontana, Ca
Expertise:Intermediate
I recieved this watch about 3 weeks ago and have nothing but problems with it. It get stuck in boot mode, sometimes a full battery would last a nomal day or sometimes 3-4 hours with no use. Now at 3 weeks it will not charge at all. Samsung wants to repair a brand new watch and will not let me return it just repair it. Junk, do not buy one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Watch
on May 1, 2022
Posted by: Davey2240
from Erie, PA
Expertise:Intermediate
I bought the Watch 4 a couple of months ago and I love it although there are a couple of things that need added/changed to make the watch even more excellent. 1. a better watch battery. 2. add Lebre and DexCom G6 to watch so the watch will actually read the sensor so if you forget your phone or walk away from it you can still know your sugar level.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay
on May 1, 2022
Posted by: Luv4mor
from Fresno ca
Expertise:Beginner
[This review was collected as part of a promotion.] I wanted to track my sleep and steps. It can also do lot more than that.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Paring ability
on May 2, 2022
Posted by: Travisp
I have had a gear fit pro 2 since it came out I love my watch it’s starting to not work so I bought this one and it won’t connect to IPhone I tried all the different ways that people said to only and it didn’t work very unhappy that this is the first watch they made that won’t pair to iPhone it’s going back to the store to be returned
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and vibrant color watch faces
on May 2, 2022
Posted by: Clew
from Seattle, WA
[This review was collected as part of a promotion.] Bought this watch a couple months, so far has been very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great once you get it set up
on May 2, 2022
Posted by: Veasna
from Vineyard, UT
Expertise:Expert
I've had my Watch4 Classic with wireless service for about a month now, and it has performed great. I upgraded from the original Galaxy Watch, and the mobile connectivity of the new watch is clearly superior (I live in a place with spotty coverage).
My only qualm with the watch is that it was pretty difficult to get it set up on my wireless plan with AT&T, especially considering that 1) I was upgrading from another Samsung watch that already had wireless service in place, and 2) the phone I was linked too was also in the Galaxy ecosystem. Apple seems to have the setup system more under control.
Anyway, now that I'm up and running, everything's great. I can go jogging and track my run, make calls, and listen to Spotify all without having my phone nearby, which is just what I wanted. Battery life has been satisfactory as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
App doesn't work
on May 5, 2022
Posted by: KimB
The app required to use the watch is garbage. It will not connect to the app and keeps saying network error. I hope I didn't just buy and over priced paper weight. Phone does meet software and hardware requirements.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from Samsung USBy R&R Team, June 24, 2024
Hey Kim! Thanks for reaching out to us about your watch4. We see that you are having a network issue when trying to connect your watch to your phone. If your watch does not pair to your phone, or if it randomly disconnects, it is best to reboot your watch. To force a reboot on your watch, press and hold the Home key (Power key) and Back key at the same time until "Rebooting..." displays. Do not select Power off on the screen or Restart when it appears. Also, be sure to check out the link attached that gives you more options to troubleshoot your watch. If this continues, please reach out to us at Samsung support so that we can look into a resolution for you. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003238/#:~:text=If%20your%20watch%20will%20not,app%20and%20unpair%20your%20watch.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
samsung.com/us/support/troubleshooting/TSG01003238/#:~:text=If%20your%20watch%20will%20not,app%20and%20unpair%20your%20watch.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US