Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
3
Galaxy watch 4 or galaxy watch active3
on April 19, 2022
Posted by: Fatty
from Cleveland Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this to upgrade my watch active2 because it was dated the storage Is low and does exactly work with the ecosystem like I wanted. Pros: faster, lighter, more storage , and most importantly galaxy ecosystem ready. Cons: screen feels cheaper and less durable, paint chips off, came with a silicone band, and issues with auto switch and recieving notifications. Also the switch from tizen to google, I had to learn a while new operating system .
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on April 20, 2022
Posted by: Berhow
from Texas
Expertise:Intermediate
Tmobile offered this upgrade. Did not know that could not pair with iphone as old watch did and did not know could not be used as a stand alone or Bluetooth only watch. Basically no use
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Love my watch 4 series 40mm
on April 21, 2022
Posted by: JustJenn
from Springfield, MO
Bought it for Christmas. Mish I made purchase for the cellular enabled though. Only think that's challenging is going out a text for me, so love the voice record.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Remarkable Watch
on April 22, 2022
Posted by: Grimsmiles
from Los Angeles, CA
Expertise:Intermediate
This watch is by far the best watch in the Samsung watch line thus far. It tracks your steps and provides many options for apps to download. Plus you can change your clock face. Ont of the options I like it helps to track women's monthly cycle. Also, you can message others much easily. Only issue it is hard to be weary of your surrounding and can get scratched easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery life
on April 23, 2022
Posted by: Krma
from CA
Expertise:Intermediate
The battery life on the this watch is horrendous..
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Chrystel, Samsung Care, April 25, 2022
Hi Krma,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused, as the battery life on your Galaxy Watch4 is poor. I understand how essential it is to have your watch running smoothly without any battery issues. Please know that we are continuously improving our services, and your feedback is vital to that process.
Kindly visit this link to an article under the "Increase Battery Life" section:
https://www.samsung.com/us/support/answer/ANS00078033/
Another is for a troubleshooting guide about "Reduced Battery Life on your Samsung Smart Watch":
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144437597
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Great product and easy to navigate
on April 23, 2022
Posted by: BigD
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I've had this watch now for a few months now and I do like the sleeker style verses the classic one. I was easily able to set the watch up and thr call quality is pretty good (for a watch). The only thing I wish they would look into is the battery. On a full charge I can get about a full day of use.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is now at its best and I love it!
on April 23, 2022
Posted by: VictoryKing
from Chicago, IL
Expertise:Intermediate
I've had the Galaxy Watch 4 Classic Bluetooth since it came out for preorder. With the April 2022 software update it is now the best it has ever been. The battery only used to last a day, which was at par with Apple, but now, even with always on display, my watch starts at 100% at 7AM and it is still at 40% at midnight. I could change the brightness and turn off the AOD and perhaps get a few days. I've installed several third party watch faces that make this look like a beautiful high-end watch. Also put a steel bracelet and black numbered bezel on this all-silver watch and it looks and feels incredible. Initially I was disappointed with the 20mm lug size as opposed to previous galaxy watches. With the 46mm size, a 20mm band looks too narrow. I was happy when wider 22mm watch bands that fit 20mm lugs came out. My high end watch collection now just sits in a box. If there are any older negative reviews, I would say they are obsolete.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy watch 4
on April 24, 2022
Posted by: Samsung fan
from Portsmouth, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I can't say enough. I'm truly satisfied with my purchase. I can't have a camera phone at work so I'm happy with the versatility the watch allows me to have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US