Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2 out of 5
4.2
(2,096 Reviews)
Open Ratings Snapshot
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product. 
(
1,014 out of 1,295
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5 out of 5
5
Great watch!
on April 12, 2022
Posted by: Masteso
from Carrollton, GA
Expertise:Intermediate
I absolutely love this watch. The customization on faces, tiles, apps, workouts, targets, goals, etc. is insane! Battery usually lasts me two days unless I'm playing like crazy with it. And the hybrid leather band is amazing. Feels crazy comfortable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Very poor battery life
on April 12, 2022
Posted by: NotHappy
from Tri-Cities, Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch several months ago. The only way it makes it through the day on a charge is if it is on powersaving mode. I didn't pay this ridiculous amount of money for a watch that spends all its time on the charger!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy ChrystelSamsung CareApril 25, 2022

Hi There,


Thank you for bringing this to our attention. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Watch4's battery drains quickly. I understand how essential it is to increase your watch's shelf life. Please know that we are continuously improving our services, and your feedback is vital to that process.


Kindly visit this link to an article under the "Increase Battery Life" section:
https://www.samsung.com/us/support/answer/ANS00078033/

Another is for a troubleshooting guide about "Reduced Battery Life on your Samsung Smart Watch":
https://www.samsung.com/us/support/troubleshooting/TSG01003232/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144438001

Thank you for choosing Samsung. Have a great day!

^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Joy to Use!
on April 12, 2022
Posted by: Pagemaster
from Highlands Ranch, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this watch along with my Galaxy Z Flip 3 and it's been so worth it! I love the features like automatic workout detection, being able to handles messages and calls right from my wrist, and all the customization options. Definitely recommend and especially for those with other Galaxy devices.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my watch
on April 12, 2022
Posted by: Cwestcowdogs
from Byers,CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had it a few days and love it. I got it to replace my other Galaxy2.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wearing a watch after years
on April 12, 2022
Posted by: Joey
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] It's been since 20+ years I've come accustomed to not wearing a watch. You can always tell time, reach in your pocket, pull out phone, date, time. Now I can turn my wrist and presto ( just like the old days but with modern technology)
Not a bad accessory to have. The user interface to custom your watch with different looks. You can even upload your personal picture. it just adds so much features. I can jog and see my vitals with my watch sensors on display.
I can set something to cook and set timer on watch with alarm on the countdown.
My watch can act as a phone. When a kid I fantasized talking to someone on my wrist watch like star trek.... now I can.
There's much that can be done and I haven't explore all the things that can make things in my life easier.
Pros: Features , apps , practicality, wireless charger(no plugging required)
Cons: I get about 2 days battery life (considered good by its size) . I wish it was a week (until technology advances)
Wishes: I wish it supported Gif or Web M for user watch motion display.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on April 12, 2022
Posted by: Luvit
from Telford, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the OG Galaxy Watch for years and finally upgraded to the 4. I feel in love with it day one. Looks great. Also, it's nice to check O2, BP, body fat and other info when you need.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on April 12, 2022
Posted by: Mira M
from New York
Expertise:Beginner
[This review was collected as part of a promotion.] This works so perfect for me especially making calls & accessing features like maps when I don't want to pull out my actual phone!
The find my phone/find my watch feature is superb!!!!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Handy!
on April 12, 2022
Posted by: Molemansdaughter
from Ft. Lenardwood, MO
[This review was collected as part of a promotion.] Had this for 4 months now. I love it. Four stars cause it was a headache to set up!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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