Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
4
Great futures
on April 12, 2022
Posted by: Urmom707
from Sonoma ca
[This review was collected as part of a promotion.] It's great but still need work. Has some bug on them.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Loving it!
on April 12, 2022
Posted by: HeyYallItsJen
from Huntsville, Alabama
Expertise:Expert
[This review was collected as part of a promotion.] I love all the features, and most of all that I don't have to carry my phone around with me when I'm doing things around the house.
It's super convenient to be able to download my music onto my watch so that I'm not using battery life on my phone.
I've also found the Samsung Health features to be really informative and helpful on my fitness journey.
The only complaint I have is the battery life. I usually have to charge my watch daily. Fortunately it doesn't take long to charge. It can usually complete a full charge while I shower and get ready for the day-under an hour.
It's super convenient to be able to download my music onto my watch so that I'm not using battery life on my phone.
I've also found the Samsung Health features to be really informative and helpful on my fitness journey.
The only complaint I have is the battery life. I usually have to charge my watch daily. Fortunately it doesn't take long to charge. It can usually complete a full charge while I shower and get ready for the day-under an hour.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever!
on April 12, 2022
Posted by: Pjones55
from Fort Worth, Tx
Expertise:Beginner
[This review was collected as part of a promotion.] For years I was wearing a quartz movement watch and then the light bulb finally came on. I've spent at least $100 in a two year battery life spam for 20 years, that's crazy. This year my battery watch died, OMG enough is enough I wasn't going to purchase another battery I decided to purchase a smart watch instead and I'm happier for it. I really like this watch for example it let's me know when I need to move even when I don't, also I get texted notifications which is great I don't have to check on my phone all the time. I'm enjoying my new watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all
on April 12, 2022
Posted by: Scottieg
from Clarksville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this about a month ago and I'm glad I did. I had the active 2 which I thought was slow, but that was my first smart watch and didn't think nothing of it. This one is far more superior and faster yet. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy interface!
on April 12, 2022
Posted by: RobC26
from Warrington, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the watch to keep track of my fitness (and time). The use is easy. You can set it up any way you want and the features are awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Okay watch.
on April 12, 2022
Posted by: Zeekers
from Wisconsin
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this with my new phone. Battery life is poor. Doesn't last a day. It's okay. Not ax nice as my Amazfit.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love it.
on April 12, 2022
Posted by: Starr
from Biloxi, Ms
Expertise:Beginner
[This review was collected as part of a promotion.] I have the watch 4 Bluetooth for about 2 months now. I love it I am glad I traded in my watch 3 for this. I have a very small wrist and the watch 3 was so heavy and bulky and noticeable that I couldn't wear it for long or hated wearing it to sleep. It would actually make my wrist ache. So I was ready to trade it in. The watch 4 is super lightweight especially for someone with a very small wrist. I barely noticed it now. I can wear it all day and all night with no problem . The actual watch I love being able to use play store to download apps. Clear display, being able to use samsung pay on my watch is very convenient, love the battery life too and battery saver too I can get days before I have to charge it.. just everything is 100% better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not alot of features
on April 12, 2022
Posted by: Tysleazy
from Nashville
Expertise:Expert
I only use my watch for reading texts and voice to chat with texts. And of course checking the time. besides that there isn't much else unless your into fitness which is a huge push in this device. We need more apps and ideas for custom wallpapers. I do like the solid device. Good hardware. Boring software.
I would recommend this to a friend!
Features
2
Performance
3
Design
4
Value
3
Response from Samsung USBy Charles, Samsung Care, April 15, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Watch4. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. You can download the Samsung Wearable app to change the watch face for a custom Face for the watch. Here is a link for more details to help you maximize the device's potential.
User's Manual
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144407570
Have a great day.
^Charles
User's Manual
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144407570
Have a great day.
^Charles
Written by a customer while visiting Samsung US