Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2 out of 5
4.2
(2,049 Reviews)
Open Ratings Snapshot
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product. 
(
974 out of 1,251
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5 out of 5
5
Great features
on April 11, 2022
Posted by: MsFiya77
from Marion, AL
Expertise:Expert
[This review was collected as part of a promotion.] I bought my watch in February and I'm so happy that I did. It has great features and so reliable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good features and battery life
on April 11, 2022
Posted by: Anonymous
from Bellevue, WA
Expertise:Expert
[This review was collected as part of a promotion.] Great features. Vibration is too low. Shipping took a long time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on April 11, 2022
Posted by: Gracemfa
from Washington DC
Expertise:Intermediate
[This review was collected as part of a promotion.] I Love this watch, is comfortable and have a battery life is long time, and is easy use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!
on April 11, 2022
Posted by: Han P
from Concord NH
[This review was collected as part of a promotion.] Bought this with s22 ultra credit. love it so far. better than apple watch
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
A lot of patience needed
on April 11, 2022
Posted by: Tpphd
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] It's not ready. I dont like waiting for something I need done and that is if it responds. It's so slow. Also it's hard to check messages. I check swipe and they are all gone. I only use it now to change tracks when I drive. If I didn't get it free I would return it.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy CharlesSamsung CareApril 22, 2022
Hi. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy Watch4. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the device's potential.

Send and receive messages using the smartwatch https://www.samsung.com/us/support/answer/ANS00078022/

Update software and apps on your Samsung smartwatch https://www.samsung.com/us/support/answer/ANS00084622/

User's Manual
https://downloadcenter.samsung.com/content/UM/202108/20210817054125174/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144431324

Have a great day.

^Charles
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on April 11, 2022
Posted by: Mely85
from Joliet,il
[This review was collected as part of a promotion.] Got it and absolutely love it bought one for my husband.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch!!!!!
on April 11, 2022
Posted by: Moosh
from Ocean city NJ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this watch for my dad for Christmas. I asked to borrow it for a Day to see how it like, and I was amazed. Best watch ever!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
1st Smartwatch
on April 11, 2022
Posted by: jemorris2
from Nitro, WV
[This review was collected as part of a promotion.] I bought this about a month ago. This is my first Smartwatch and I really like it. I have a Samsung phone too and it synced up perfectly with my watch. I enjoy being able to check my messages and calls without having to take my phone out of my pocket. I haven't been able to use all that this watch can do yet but look forward to exploring it further.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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