Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
4
Best android smart watch hands down
on April 12, 2022
Posted by: Chicken3301
from Seattle,Washington
Expertise:Expert
[This review was collected as part of a promotion.] I bought this item shortly after Christmas so I could use it as a fitness tracker. The watch automatically tracks workouts when you start working out and does so nearly seamlessly. My favorite feature is the notification services, this makes it easier to check notifications in places where is usually isn't acceptable to look at your phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Better features love the upgrade
on April 12, 2022
Posted by: Galaxy fan
from Pcb, fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the active 2 galaxy and this one so far has a better battery life and better features. Hoping it lasts .
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and fun
on April 12, 2022
Posted by: Jwood
from Cleveland
Expertise:Expert
[This review was collected as part of a promotion.] I did the trade in on the pre-order back when it came out and was happy the moment I got it. The cool features I use daily to track my progresses... also I have the 44mm black watch love the sleek look and how durable the watch is.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Watch 4
on April 12, 2022
Posted by: Jojo12345
from Greenville SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I had been wanting a watch with LTE for a while. I finally got it, and I love being able to leave my phone at home. The one negative is the battery life. If you use it for anything during the day, it'll be completely dead by the evening. I still wear my garmin for fitness tracking due to this. The Galaxy 4 must be charged every night unless you charge it during the day. Kinda defeats the purpose of having it for sleep tracking. They say if you turn off all the reasons you have a smart watch, it'll last longer. That's silly. I do like some of the features like body composition and the ECG monitor. Again, you can't keep the ECG monitor on all the time, or it'll kill the battery.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
3
Response from Samsung USBy Charles, Samsung Care, April 15, 2022
We apologize for your experience with Galaxy Watch4. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review. Here is a link for more details to help you maximize the device's potential.
Reduced battery life on your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144407482
Have a great day.
^Charles
Reduced battery life on your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144407482
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Can't go without it!
on April 12, 2022
Posted by: Toni
from Elburn, il
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this 4 months ago for my birthday & now I can't live without it... well I don't want too. So helpful for tracking my activity & sleep. Love being able to look at my notifications quickly on the go & even respond without digging out my phone. So many cool convince tech features. And the personalization options are unmatched as with any other Samsung product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch.
on April 12, 2022
Posted by: Amandaa
from East lyme, Connecticut
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a great smart watch. The battery lasts for more than a day. I love the features like step counting. The watch shows the music or audiobook I'm listening to which makes it really easy to pause when I'm at work. It's easy to learn how to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look , slim nice appearance
on April 12, 2022
Posted by: Carolina aau
from Conover nc
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from my galaxy watch to this one I love the look , how slim it is, and the appearance, battery life is great, no issues so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on April 12, 2022
Posted by: Ezzz
from Minneapolis, MN
[This review was collected as part of a promotion.] I bought this to replace a cheaper, more basic smart watch because I wanted additional features, like the ability to see and respond to text messages, as well as all the activity features. So far it's been great! Battery life is pretty good, I only have to charge it every couple of days, I can do so much more with it than my previous watch, plus it has all the benefits of an activity tracker, which features I've loved so far!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US