Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
Never leave home without it!
on September 10, 2023
Posted by: MEAZY4SHEEZY
[This review was collected as part of a promotion.] This watch shuts so much stuff that I haven't even tried out! This watch is definitely for the techy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
High functionality
on September 10, 2023
Posted by: NanaZstar
[This review was collected as part of a promotion.] I like my watch for the features it has. One feature that I didn't expect it at all is that I can use my watch as a remote to take pictures or record videos by my cellphone. The only issue I don't like and that's why I give it 4 stars is its short battery life!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great piece of tech
on September 8, 2023
Posted by: Br8kerofchnz
[This review was collected as part of a promotion.] I enjoy the fitness and health tracking. It measures my BMI and is great at recording my sleep pattern
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an okay device, but could be better
on September 7, 2023
Posted by: Lamberto
[This review was collected as part of a promotion.] The fall sensor is not great, the oxygen sensor is difficult, and the finger sensor is hard to do sometimes. Overall average, but could be better. 7
Value
3
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Hello Lamberto,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with your Galaxy Watch4 and with not being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting at your earliest convenience. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having more information available regarding what you may be experiencing with your Galaxy Watch4 and with not being able to ask you any follow up questions in response to what you have shared with us, I recommend reaching out to Samsung Support for further assistance and/or troubleshooting at your earliest convenience. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
1
Great Watch but it just stopped turning on!
on September 6, 2023
Posted by: watchguy
from San Jose, California
Expertise:Expert
I bought this watch in October of 2021. Looks sleek, and I liked the health data. All nice while it lasted but within one year it just stopped turning on after receiving a software update.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Good day Watchguy,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. When you have the available time out of your busy day, please take a moment to review the article titled, "Samsung smart watch will not charge or power on" to conduct some troubleshooting steps to help you resolve what you have been experiencing with your Galaxy Watch4. I have linked it below for your quick access. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch4 in the seat of your taxi on your way to catch your flight, having your watch stolen from your bag, getting caught in a rainstorm with your watch on and getting it damaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Please feel free to reach out to Samsung Support if you would like any additional assistance and/or troubleshooting on your Galaxy devices. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. When you have the available time out of your busy day, please take a moment to review the article titled, "Samsung smart watch will not charge or power on" to conduct some troubleshooting steps to help you resolve what you have been experiencing with your Galaxy Watch4. I have linked it below for your quick access. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch4 in the seat of your taxi on your way to catch your flight, having your watch stolen from your bag, getting caught in a rainstorm with your watch on and getting it damaged, to dropping your watch and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Please feel free to reach out to Samsung Support if you would like any additional assistance and/or troubleshooting on your Galaxy devices. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the clarity and speed
on September 3, 2023
Posted by: Mommy414328
[This review was collected as part of a promotion.] I use it daily. Calls, messages, music, maps, notes just wish it had samsung pay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great health monitoring
on September 3, 2023
Posted by: GALAXYGirl4life
[This review was collected as part of a promotion.] I love this watch, especially how accurate and helpful the health monitoring is. I do wish there were more options available for the watch band though. Other than that the watch is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for tracking health and fitness
on August 31, 2023
Posted by: Losreyes
[This review was collected as part of a promotion.] I love my watch! The feature to measure heart rate and electrocardiogram helped me identify a problem with my heart! I took the data to my doctor, who order further tests and were able to identify the problem.
I also used it to get better sleep and it helped me identify my main sleep problems by tracking my patterns.
Value
5
Written by a customer while visiting Samsung US