Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
I like the larger size and the ease of use.
on April 14, 2022
Posted by: Angie
from Chesapeake, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch for myself along with a few others as gifts at Christmas. I have worn it everyday since. I no longer wear my Fitbit Versa 3. The watch is big and shows off brightly colored faces and bands well. Its ECG reading even literally saved my life by detecting abnormal and even absent heart rhythm only to learn after being discharged from the hospital that I had suffered three heart attacks caused by my blood pressure dropping too low. Had it not been for the watch, I would've waited to call 911 and go to the ER and would've been dead.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on April 13, 2022
Posted by: SamsungUser
from San Jose
Expertise:Expert
[This review was collected as part of a promotion.] Battery last all day, its good to asnwer calls and messages but its limited on the rest of the apps. Its very light i forget i have it. I believe it was worth the purchase.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Reminds me knight rider
on April 13, 2022
Posted by: Tron
from Bastrop,La
Expertise:Intermediate
[This review was collected as part of a promotion.] Just like having my phone on my wrist plus great apps for people who work out.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME WATCH!!!!!!
on April 13, 2022
Posted by: jaywalker33
from Columbus, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] Great watch purchased it about 2 months ago never leave the house without it all the apps you can download on it really improves daily life enormously
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 13, 2022
Posted by: Michael
from Salisbury
Expertise:Intermediate
[This review was collected as part of a promotion.] The only problem so far is that the Bluetooth connects sometimes when I answer the phone. It is aggravating when I answer a call and the other person can not hear me.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on April 13, 2022
Posted by: Airwrecka239
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my galaxy watch active 2 for this watch and I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't Buy!!!
on April 13, 2022
Posted by: Dian
from Connecticut
[This review was collected as part of a promotion.] Bought in Dec 2021. Wouldn't hold charge. Store gave me a plug adapter told me that should solve issue. Wasted time to be able to cancel purchase. Didn't work. Watch was not accurately recording steps or heart rate (had my heart rate at 59 even when working or running with dog). Store said defective (too late to get out of purchase at this point) did warranty exchange and tried charging me $20 for exchange. Did get the store manager to agree to credit that back since this thing never worked right to begin with. Watch still isn't working, not holding charge and not accurate on steps or heart rate. Biggest piece of junk I ever bought. Sitting on charger on shelf and my phone just recorded that the watch made over 1000 steps, hahaha! Whatever you do, DO NOT BUY THIS WATCH!!!!!! I am back to my fitbit with accurate readings and not having to charge it every 16 hours.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Charles, Samsung Care, April 15, 2022
Hi Dian. Thank you for bringing this to our attention. I see you have some concerns with Galaxy Watch4. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
find the right charger for your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Samsung smartwatch will not charge or power on https://www.samsung.com/us/support/troubleshooting/TSG01003100/
inaccurate steps on your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144406681
Have a great day.
^Charles
find the right charger for your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Samsung smartwatch will not charge or power on https://www.samsung.com/us/support/troubleshooting/TSG01003100/
inaccurate steps on your Samsung smartwatch https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144406681
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I thought
on April 13, 2022
Posted by: Waxy
from Florida
[This review was collected as part of a promotion.] I had the Galaxy Watch Active 2 and replaced it with this model and It is much friendlier and clean. Fits perfectly and has some new functions that the Active 2 does not have, that I enjoy now
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US