Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
1
Battery Drain
on November 11, 2021
Posted by: James
from Israel
Expertise:Expert
The battery drain is a huge problem. Don't buy this watch.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible Battery Life
on November 14, 2021
Posted by: GalaxyFan2
from Cedar Lake, IN
I've had this watch for about a month or so to give it a try and I'm very disappointed. I love Samsung Galaxy items, but this was my first smartwatch. The battery barely lasts 18 hours. Keep in mind that I do not use any GPS or music on the watch. The alway on display is not on either. These few things are important to me so it was a deal breaker & I will be getting rid of the watch & looking for something better. Total disappointment.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, very happy except for band.
on November 26, 2021
Posted by: TJinCA
from Bay Area, California
Overall am very happy with the watch. My only issue is with the band. I had to take the standard band that came with it as I ordered during pre-order and customization. The band pops off all the time and once the watch went flying during a workout. No matter what I try, it doesn't solve the issue. Luckily there has been no damage but I am pushing my luck as even minimal movement causes the clasp to fail. Finally had to give in and order a new band which is annoying as I have only had the watch for 3 months. Not excited about having to spend more money. Hopefully the extreme sport will be stronger.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really having fun with this watch
on November 28, 2021
Posted by: Ichiban365
from Golden, Colorado
Expertise:Intermediate
One of the main reasons I bought this watch is that I have a collection of conventional watches, and have been searching for one with the best world time features. Now I can download multiple watch faces with all sorts of features. I may even start designing my own, because so far, I have not found exactly what I am looking for. Overall, the watch is easy to use, easy to set up, and is working well with a non-Samsung phone. I am also looking forward to using the heart health apps, which is the reason I used to justify buying the watch.
The only comments I have are (a) Samsung needs to fix the problems syncing with Outlook. It has been reported that Outlook syncs messages once and never again, and that is what I am seeing, and (b) allow me to delete the totally useless watch faces which come with the watch.
The only comments I have are (a) Samsung needs to fix the problems syncing with Outlook. It has been reported that Outlook syncs messages once and never again, and that is what I am seeing, and (b) allow me to delete the totally useless watch faces which come with the watch.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Band/Battery could be improved
on December 1, 2021
Posted by: Mehh
from Corona, CA
Expertise:Intermediate
Nice watch but the band and battery are not the greatest. Upgraded the band and the buckle (silver) does not match my watch frame (pink gold). Previous model had buckles you can swap out to match but not sure why the newer model does not. Also, the battery drains quickly!
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch, but borderline useless as a gym watch
on December 1, 2021
Posted by: VolD
from Boston, MA
Expertise:Intermediate
The watch just can't keep up with my heart rate whenever I do HIIT workouts - it just stops showing the number when my heart rate spikes. And then it only starts displaying the number again after my heart rate comes down considerably. When I check the heart rate history afterwards, it's as if I never exercised. Not what you are looking to get out of your smartwatch.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not for me
on December 4, 2021
Posted by: Sethm1
from Los Angeles, Ca
Expertise:Intermediate
I really liked the look of the Classics. Bought both and returned both. The 42mm a good size but barely got a day out of its battery. The 46mm is just too big. I am rating the 42mm. I tried them both for a week.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
LOOKS GOOD BUT BROKE AFTER 1.5 months.
on December 11, 2021
Posted by: y338
from New JERSEY
Expertise:Expert
Watch was never submerged under water but not able to turn on after 1.5 months. Poor customer services.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US