Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
1
One step forward, Two steps back.
on May 4, 2022
Posted by: Nick
from California
Expertise:Intermediate
The Summary: Get the Gen 3 Galaxy watch, unless you absolutely need the new sensors.
I've had a Galaxy watch since the Galaxy watch 2 and this is by far the most frustrating to use. The advanced sensors are nice, if a bit finicky to use. Other than that, the battery life is sub-par, It slows down to a crawl if you plan on using more than one app at once (like exercise and Spotify), the button positions have been swapped with no option to change them, and I think the overall aesthetic is inferior to the Galaxy watch 3 (admittedly a personal preference.)
The standout issue for me is the performance. I use my watch as a standalone device with wireless headphone when I exercise so I don't have to take my phone with me. If I open Spotify with the workout already started, it takes ages to load anything. I timed it and it took 1 minute and 25 seconds longer to load than my galaxy watch 3. On top of that, if I happen to hit my goals for the day during said workout, then the animation and notification seem to crash either Spotify or the workout - every single time.
On the topic of my old watch: last month I switched back to my Galaxy watch 3 and I'm not going back to the 4. As a point, I never turn in my old devices, I hand them down to my younger siblings after a year, so I have both my nearly 3 year old GW2 and nearly 2 year old GW3 to test against the GW4. Even the 2 is faster than the 4 in the scenario above.
I always thought faster with longer battery life was the was forward but apparently not anymore. Maybe I got a defective unit but Its soured my taste towards the whole "newest model" culture that Samsung and Apple seem to be perpetuating.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
what's the fuss
on May 3, 2022
Posted by: Casper
from Pasadena, CA
Expertise:Intermediate
fyi, this is my first smart watch
i can't really compare the watch to any other, however
1. the battery life seems to be fine, it easily lasts 48 hrs with room to spare for 3rd day ( i do not monitor my heart beat all the time ). well, most phones need charging every night
2. seems to offer good integration with Samsung phone, no hiccups when changing settings, and works well with notifications
3. great features for such small, relatively inexpensive device
4. you can make it your own, with background photo and variety of bands
great little companion to the cell phone !
i can't really compare the watch to any other, however
1. the battery life seems to be fine, it easily lasts 48 hrs with room to spare for 3rd day ( i do not monitor my heart beat all the time ). well, most phones need charging every night
2. seems to offer good integration with Samsung phone, no hiccups when changing settings, and works well with notifications
3. great features for such small, relatively inexpensive device
4. you can make it your own, with background photo and variety of bands
great little companion to the cell phone !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great once you get it set up
on May 2, 2022
Posted by: Veasna
from Vineyard, UT
Expertise:Expert
I've had my Watch4 Classic with wireless service for about a month now, and it has performed great. I upgraded from the original Galaxy Watch, and the mobile connectivity of the new watch is clearly superior (I live in a place with spotty coverage).
My only qualm with the watch is that it was pretty difficult to get it set up on my wireless plan with AT&T, especially considering that 1) I was upgrading from another Samsung watch that already had wireless service in place, and 2) the phone I was linked too was also in the Galaxy ecosystem. Apple seems to have the setup system more under control.
Anyway, now that I'm up and running, everything's great. I can go jogging and track my run, make calls, and listen to Spotify all without having my phone nearby, which is just what I wanted. Battery life has been satisfactory as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and vibrant color watch faces
on May 2, 2022
Posted by: Clew
from Seattle, WA
[This review was collected as part of a promotion.] Bought this watch a couple months, so far has been very happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Paring ability
on May 2, 2022
Posted by: Travisp
I have had a gear fit pro 2 since it came out I love my watch it’s starting to not work so I bought this one and it won’t connect to IPhone I tried all the different ways that people said to only and it didn’t work very unhappy that this is the first watch they made that won’t pair to iPhone it’s going back to the store to be returned
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Life Sucks!
on May 2, 2022
Posted by: Aweaver
from Georgia
The battery barely makes it throughout the day. I keep getting notifictions for a voicemail when I do not have one, neither my carrier or Samsung can provide a solution. I have seen this is a major issue with this watch.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Found battery life fix
on May 2, 2022
Posted by: Dan72
from Buffalo NY
Expertise:Expert
I purchased this watch as an upgrade from the Active 2, because I wanted the Pulse O2 that Samsung removed from the phones.
The good: The watch has features that the active 2 lacked. I had believed it was getting the actual on demand pulse O2 measurements, this watch actually has them. The ECG works well, I like that it monitors your oxygen levels while sleeping as well.
I did find battery like was lower than the Active and Active 2. What seemed to be the issue was that the GPS was always on, because when I turned that off the battery life improved dramatically. I just put it on charge after a day of use and it was at 67%. It is estimated to last nearly 3 days with my usage, but I'll probably charge it every day or 2, and I'll turn GPS on for activities that I want to track my course for. That seems to be the factor as the Active 2 seemed to need a short time to get GPS connection for activities, so it seems to have been off unless you did an activity that was going to have GPS tracking.
I hope this helps others that are having a battery issue with their watch. I just switch to my "old" active 2 when I'm charging the watch 4.
My watch is the black, not the green
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Okay
on May 1, 2022
Posted by: Luv4mor
from Fresno ca
Expertise:Beginner
[This review was collected as part of a promotion.] I wanted to track my sleep and steps. It can also do lot more than that.
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US