Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
4
Overall, very happy except for band.
on November 26, 2021
Posted by: TJinCA
from Bay Area, California
Overall am very happy with the watch. My only issue is with the band. I had to take the standard band that came with it as I ordered during pre-order and customization. The band pops off all the time and once the watch went flying during a workout. No matter what I try, it doesn't solve the issue. Luckily there has been no damage but I am pushing my luck as even minimal movement causes the clasp to fail. Finally had to give in and order a new band which is annoying as I have only had the watch for 3 months. Not excited about having to spend more money. Hopefully the extreme sport will be stronger.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really having fun with this watch
on November 28, 2021
Posted by: Ichiban365
from Golden, Colorado
Expertise:Intermediate
One of the main reasons I bought this watch is that I have a collection of conventional watches, and have been searching for one with the best world time features. Now I can download multiple watch faces with all sorts of features. I may even start designing my own, because so far, I have not found exactly what I am looking for. Overall, the watch is easy to use, easy to set up, and is working well with a non-Samsung phone. I am also looking forward to using the heart health apps, which is the reason I used to justify buying the watch.
The only comments I have are (a) Samsung needs to fix the problems syncing with Outlook. It has been reported that Outlook syncs messages once and never again, and that is what I am seeing, and (b) allow me to delete the totally useless watch faces which come with the watch.
The only comments I have are (a) Samsung needs to fix the problems syncing with Outlook. It has been reported that Outlook syncs messages once and never again, and that is what I am seeing, and (b) allow me to delete the totally useless watch faces which come with the watch.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Band/Battery could be improved
on December 1, 2021
Posted by: Mehh
from Corona, CA
Expertise:Intermediate
Nice watch but the band and battery are not the greatest. Upgraded the band and the buckle (silver) does not match my watch frame (pink gold). Previous model had buckles you can swap out to match but not sure why the newer model does not. Also, the battery drains quickly!
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch, but borderline useless as a gym watch
on December 1, 2021
Posted by: VolD
from Boston, MA
Expertise:Intermediate
The watch just can't keep up with my heart rate whenever I do HIIT workouts - it just stops showing the number when my heart rate spikes. And then it only starts displaying the number again after my heart rate comes down considerably. When I check the heart rate history afterwards, it's as if I never exercised. Not what you are looking to get out of your smartwatch.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Not for me
on December 4, 2021
Posted by: Sethm1
from Los Angeles, Ca
Expertise:Intermediate
I really liked the look of the Classics. Bought both and returned both. The 42mm a good size but barely got a day out of its battery. The 46mm is just too big. I am rating the 42mm. I tried them both for a week.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
LOOKS GOOD BUT BROKE AFTER 1.5 months.
on December 11, 2021
Posted by: y338
from New JERSEY
Expertise:Expert
Watch was never submerged under water but not able to turn on after 1.5 months. Poor customer services.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
nice and stable
on December 12, 2021
Posted by: ODogg
from Pennsylvania
Expertise:Intermediate
my 1st smartwatch i think i made the right choice its stable fast acurate looks good only one thing i'm on the largerb side i wish the sports band wat a little bit bigger
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Questionable HR monitoring
on December 12, 2021
Posted by: Galt56
from Medford, OR
Expertise:Intermediate
Baseline HR monitoring on this watch is questionable and inconsistent. After trying various locations on my wrist and adjusting the tightness, I cannot get this watch to reliably read my HR accurately or when I need it. The watch has been reset once, sensor cleaned and power cycled many times and the functionality is disappointing at best. A common scenario is the watch reporting HRs in the 90 's when my baseline HR is 50-60. Additionally, while monitoring exercise, it will fail to sense my HR at all. The remainder of the functionality of the UI is average at best, even with the recent upgrade. The primary reason I own this watch is for biometric monitoring and my current experience also leads me to believe that the body comp algorithm is significantly flawed and the ECG reports inconclusive greater than 90% of the time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US