Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
1
Does not operate as advertised.
on August 8, 2022
Posted by: Anonymous
from Greensboro, NC
Expertise:Expert
Battery drains QUICKLY if not monitored/optiomized DAILY. Auto BT connection often doesn't work often. Freezes constantly. Always needs rebooting. Easily my MOST disappointing Samsung purchase ever. My wife has stopped even trying to use hers. My 2nd gen watch worked "OK" until it didn't and I thought this gen would improve upon that, but it's MUCH, MUCH WORSE. Ultimately, a large WASTE OF MONEY.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 15, 2022
Nikolai Know, we appreciate your feedback regarding your Samsung Galaxy Watch4. Here at Samsung we are constantly striving to innovate our product line and provide the best possible customer experience. We would recommend reaching out to the Samsung Support Team to assist in troubleshooting your device and assist in getting the most of the amazing features. Please feel free to reach out to us with any further questions. –Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Light weight and awesome
on August 8, 2022
Posted by: Anonymous
from Laredo, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I received this as a gift and was surprised how light weight it is compared to the Apple Watch. The screen is very clear and just my size. Love it but too bad I don’t have the phone to ho wit it :(
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch! Battery lasts just over a day.
on August 7, 2022
Posted by: ssavoy2k
from Nashua, NH
Expertise:Intermediate
Love this watch. Gets me through a full day. I listen to my youtube playlists all day and this watch lasts the whole day. The inclusion of Goolge assistant is the icing on the cake. It works fast and does things Bixby can not.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True upgrade from my Gear S3
on August 7, 2022
Posted by: THESSION
from Saint Mary's, Ga.
Expertise:Intermediate
This watch is an amazing improvement over my Gear S3. Much more features, battery life is much better and also charges very fast. The Google designed OS is a welcomed change. I've also seen other reviews of over heating problems and I will say that I live in south east Georgia where the weather gets in the high 90's and not once have I had an overheating issue with my watch. Highly recommend this watch for anyone with a Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on August 4, 2022
Posted by: Cara814u
from Tennessee
Expertise:Expert
I bought my watch a week ago, my only complaint is the battery hardly last a day. I can't wear it to sleep, because I have to charge it at night.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More then I expected!!!
on August 3, 2022
Posted by: BABS
from Louisiana
Expertise:Beginner
Reading some of the reviews, I was on the fence about getting the watch but decided to try it anyway. It is fantastic and exceeded my expectations. The battery life is great, the features are wonderful I have no complaints. I love everything about the watch. I would absolutely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonder Battery
on August 1, 2022
Posted by: Valarie C
from Kansas city ks
Other than apps that drain your battery. Oh joy, you get your battery charged and it lasted 48 hours now can barely make 12 hours as charged only to 100% at am and now 8/1 not a whole day later below the battery check mark again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
after 2 months of use
on July 27, 2022
Posted by: sad sumsung guy
Expertise:Intermediate
My 3 was better. The 4 does not have a long battery life as well as having issues charging on my phone, and other wireless charging devices. Not happy and would not suggest
In addition the website would not allow me to post the review as I had adblockers on.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 2, 2022
sad Samsung guy, we appreciate your feedback on your Samsung Galaxy Watch4. There is some information linked below about how to maximize the battery life of your device. You can also reach out to our Samsung Support team and they can assist in troubleshooting your device. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
Maximizing your battery life
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Twitter
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Maximizing your battery life
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US