Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
4
Great watch!
on October 11, 2021
Posted by: Kenzinthebenz
from Larkspur ,CO
[This review was collected as part of a promotion.] I got the watch about a month ago and love it! The only problem would be the battery only lasts a day and you can't get some apps on it other than that it's perfect! The size is just right and it's super customizable and the different variety of watch bands are great!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy 4 watch
on October 11, 2021
Posted by: EmzJ
from Wisconsin new richmond
I have had my watch for a little over a month and I feel like I am always charging it. Mid day have to put it on the charger . The watch has a beautiful screen display but compared to the active 3 the days of life was better. It also does this over heating thing when I'm not outside or where it can get hot for like 2 min. Not sure what that's all about. I do like the Google on it and the messaging update but the battery life is the biggest thing for me.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello EmzJ, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. In order for us to look into your other concern, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780308
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780308
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for everyday use.
on October 11, 2021
Posted by: Danah
from Illinois
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this a month ago and it's perfect for women on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery stinks
on October 12, 2021
Posted by: Lilwemp
from Des Moines
Can't keep it charged long enough to give it a real try. On the charger more often then not.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 13, 2021
Hello Lilwemp, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143786752
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143786752
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on October 13, 2021
Posted by: Giggles32
[This review was collected as part of a promotion.] This is my first upgraded watch since the very first galaxy watch. I'm glad I waited cause this watch is beyond amazing. I thought it was really cool that it measures body composition. The recording of activity is very accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need more Samsung watch bands
on October 14, 2021
Posted by: MJohnson
from Port Saint Lucie, Florida
Expertise:Intermediate
Watch is great, battery life is decent, but drains in only like 6 hours with always on display and heavy use. Can last 12 hours with moderate use and turning off always on display.
Need more watch band choices Samsung! I especially would like a classy stainless band and a canvas band, and a super lightweight cordura velcro band with quick release.
Great watch, I highly recomend it!
Need more watch band choices Samsung! I especially would like a classy stainless band and a canvas band, and a super lightweight cordura velcro band with quick release.
Great watch, I highly recomend it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit.
on October 14, 2021
Posted by: Batsal83
from Alhambra CA
Expertise:Expert
[This review was collected as part of a promotion.] I've always had a galaxy watch and with every new model, they keep getting better. The screen is the best part about the watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I wish there was an explanation
on October 14, 2021
Posted by: EmsJ
from Wisconsin new richmond
I love almost everything about the watch and I did a review before about the terrible battery life but forgot to mention the overheating issue. Why does it do this? My husband has the same issue with his, and upon reading other reviews we are not the only ones. I just would like an explanation and will this issue be fixed?
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 14, 2021
Hello EmsJ, thank you for bringing this to our attention. I understand how this must feel for you and your husband. We would definitely like to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143790585
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143790585
^Elizabeth
Written by a customer while visiting Samsung US