Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Great watch, just sometimes buggy software.
on October 8, 2021
Posted by: gerson4234
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've owned my watch for about 2 weeks now, and I love it. The Google Maps integration is a huge thing for me because it means I no longer need to keep my phone out while on a walk somewhere. The watch is also very smooth, in comparison to my old Gear S2. All in all, it's a great watch for anyone who wants a WearOS watch with the latest and greatest.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on October 8, 2021
Posted by: Ash5
from Chino,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I absolutely love this watch! The features are great. I love that bedtime mode puts my phone on do not disturb and tracks me sleep. Great battery life. I love that I can snooze it turn off my alarm form the watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some good stuff
on October 8, 2021
Posted by: Markdino974
from Ludowici, Georgia
Expertise:Expert
I love that it has a stand alone media app. But the ear buds signal from the watch cuts in and out (sucks). Love the classic look but it is much smaller than the original. In my opinion some people Love bigger watches.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello Markdino974, thanks for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01110994/) to an article that will help you troubleshoot the headset audio. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143779719
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143779719
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty good, but..
on October 8, 2021
Posted by: Ylen
from North carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery last less than my active 2. Everything else is great. Specifically body measurements.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the simplicity!
on October 8, 2021
Posted by: CeCee
from Greenwood, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and I just love it!!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy4 Watch
on October 9, 2021
Posted by: LolaLuv
from Savannah,Ga
Expertise:Expert
[This review was collected as part of a promotion.] I really love my watch! I even changed the band and put a diamond protective case on the face of it. I think I'll surprise my husband with a watch as well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sleek but slack
on October 9, 2021
Posted by: Yayab2501
from Savannah, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm a loyal galaxy user. I've only used Samsung for the past few years. I previously owned the galaxy watch active 2 and I had a better experience with the previous watch than I did this watch. I did like the upgraded Bixby features and designs, however I felt a significant downgrade in battery life. My previous watch would last nearly 2 days from one charge, but this one didn't even last 24 hours for me. I expected more from the galaxy watch4.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello Yayab2501, thank you for bringing this to our attention. I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780183
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780183
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life
on October 10, 2021
Posted by: ReviewerJTS
from Pace, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a month ago and I've had a horrible experience. My trade in was lost so I got charged full price. This watch has much worse battery life than the active watch 2 that I had previously. If you already have the active watch 2, I don't recommend upgrading.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello ReviewerJTS, thank you for sharing your experience. I see why you're so upset. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. In order for us to look further into your concerns, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780225
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780225
^Elizabeth
Written by a customer while visiting Samsung US