Customer reviews from Sharp
Sharp - 24-In Microwave Convection Drawer - Silver
Average customer rating
2.6 out of 5
2.6
(34 Reviews)
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
8
4 Stars
1
3 Stars
7
2 Stars
5
1 Star
13
29%of customers recommend this product. 
(
9 out of 31
)
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Customer Reviews for Sharp - 24-In Microwave Convection Drawer - Silver
Customer Rating
1 out of 5
1
Very very low power useless microwave oven
on January 16, 2023
Posted by: Anonymous
from Columbus, NJ 08022
[This review was collected as part of a promotion.] 24 minutes ago
Do not buy this microwave. Very very low power. Takes way longer to cook anything. I paid lots of money to buy this microwave and get it installed. Totally not worth it. We regrate buying this microwave. I have to buy $75 small microwave to warm up my coffee and other stuff faster. We felt like we got cheated in buying such a expensive useless microwave oven. Since the microwave is installed in cabinet, we can not even replace it t with other better microwave because the cabinet is cut to the be size for this microwave
No, I would not recommend this to a friend.
Response from SharpBy Sharp AdvisorSharpFebruary 17, 2023
Hello, we are sorry to hear that the microwave is not functioning as expected and would love to look into this further for you. You may reach out to us at onlinesupport@sharpsec.com so we may do so. Please reference case number 9515899.
Written by a customer while visiting Sharp
Customer Rating
5 out of 5
5
Microwave
on April 30, 2023
Posted by: Botts
from Pottstown,pa
[This review was collected as part of a promotion.] Been using mine for years LOVE IT! It is very reliable has even,quick heating
I would recommend this to a friend!
Written by a customer while visiting Sharp
Customer Rating
1 out of 5
1
Effectiveness
on May 3, 2023
Posted by: Patt
from PA
I have had this microwave for a couple of months. If you are considering buying this I would advise against it. It's awful. Doesn't cook as well as $150 microwave from walmart. Everything takes FOREVER. Even a bag of popcorn takes over 10 mins. It looks nice, but functions extremely poorly.
No, I would not recommend this to a friend.
Response from SharpBy Sharp AdvisorSharpMay 4, 2023
Hello, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you and help. You may reach out to us at onlinesupport@sharpsec.com or contact our toll free number at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1 out of 5
1
Worst
on October 20, 2023
Posted by: Mjkk
from Los Angeles ca
Worst microwave drawer. Wattage too low…can’t even make microwave popcorn after 5 mins. I have to
Keep an extra microwave because this takes forever to
Cool anything….dissatisfying!!!
No, I would not recommend this to a friend.
Response from SharpBy SHARPOctober 22, 2023
Thank you for your feedback. We’re sorry you had a negative experience with your microwave SMD2499FS. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1 out of 5
1
Only gave one star as I couldnt select lower
on December 14, 2023
Posted by: JB1234
from Milwaukee,wi
Worst appliance I have ever owned. Was willing to sacrifice under powered microwave has second oven. The oven does not work as advertised in any way. Cant be used as an oven. Completely worthless product. Avoid.
No, I would not recommend this to a friend.
Response from SharpBy Sharp AdvisorSharpDecember 15, 2023
Thank you for your feedback. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1 out of 5
1
No efficiency, disappointing
on February 9, 2024
Posted by: Kris L
from Montvale, NJ
Really very unhappy with this convection microwave. Not one setting is efficient. So disappointed as this was not an inexpensive piece. Installed in August, fully regret this item
No, I would not recommend this to a friend.
Response from SharpBy SharpFebruary 15, 2024
Thank you for your feedback. We’re sorry you had a negative
experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this
issue further. If you could please contact us at CRL@sharpsec.com
or call us at 800-237-4277.
Response from SharpBy Sharp AdvisorSharpFebruary 10, 2024
We appreciate your feedback. We really apologize that you had a negative experience with one of our products, this isn't the kind of experience that we want for our customers.
Written by a customer while visiting Sharp
Customer Rating
2 out of 5
2
Very weak and too expensive
on February 23, 2024
Posted by: Ilison
from NJ
Verified Purchase:Yes
The microwave is very weak and takes a long time to heat a plate of food. It’s too expensive for a weak microwave.
No, I would not recommend this to a friend.
Written by a customer while visiting Sharp
Customer Rating
3 out of 5
3
Lower power. .
on March 1, 2024
Posted by: Salsan
from Massachusetts
Verified Purchase:Yes
Microwave isn’t as powerful as the old one I had. I miss the turntable feature.
I would recommend this to a friend!
Response from SharpBy Sharp AdvisorSharpMarch 4, 2024
Hello, we really appreciate your feedback. If you ever need any type of assistance with your 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS), please do not hesitate to get in contact with us.
Written by a customer while visiting Sharp
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