Customer reviews from Sharp
Sharp - 24-In Microwave Convection Drawer - Silver
Average customer rating
3.1
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
9
4 Stars
1
3 Stars
5
2 Stars
1
1 Star
8
46%of customers recommend this product.
(
11 out of
24)
Customer Reviews for Sharp - 24-In Microwave Convection Drawer - Silver
Customer Rating
1
Worst
on October 20, 2023
Posted by: Mjkk
from Los Angeles ca
Worst microwave drawer. Wattage too low…can’t even make microwave popcorn after 5 mins. I have to
Keep an extra microwave because this takes forever to
Cool anything….dissatisfying!!!
Keep an extra microwave because this takes forever to
Cool anything….dissatisfying!!!
No, I would not recommend this to a friend.
Response from SharpBy SHARP, October 22, 2023
Thank you for your feedback. We’re sorry you had a negative experience with your microwave SMD2499FS. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1
Only gave one star as I couldnt select lower
on December 14, 2023
Posted by: JB1234
from Milwaukee,wi
Worst appliance I have ever owned. Was willing to sacrifice under powered microwave has second oven. The oven does not work as advertised in any way. Cant be used as an oven. Completely worthless product. Avoid.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, December 15, 2023
Thank you for your feedback. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1
No efficiency, disappointing
on February 9, 2024
Posted by: Kris L
from Montvale, NJ
Really very unhappy with this convection microwave. Not one setting is efficient. So disappointed as this was not an inexpensive piece. Installed in August, fully regret this item
No, I would not recommend this to a friend.
Response from SharpBy Sharp, February 15, 2024
Thank you for your feedback. We’re sorry you had a negative
experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this
issue further. If you could please contact us at CRL@sharpsec.com
or call us at 800-237-4277.
experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this
issue further. If you could please contact us at CRL@sharpsec.com
or call us at 800-237-4277.
Response from SharpBy Sharp Advisor, Sharp, February 10, 2024
We appreciate your feedback. We really apologize that you had a negative experience with one of our products, this isn't the kind of experience that we want for our customers.
Written by a customer while visiting Sharp
Posted by: Ilison
from NJ
Verified Purchase:Yes
The microwave is very weak and takes a long time to heat a plate of food. It’s too expensive for a weak microwave.
No, I would not recommend this to a friend.
Written by a customer while visiting Sharp
Posted by: Salsan
from Massachusetts
Verified Purchase:Yes
Microwave isn’t as powerful as the old one I had. I miss the turntable feature.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, March 4, 2024
Hello, we really appreciate your feedback. If you ever need any type of assistance with your 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS), please do not hesitate to get in contact with us.
Written by a customer while visiting Sharp
Customer Rating
1
Why is this so weak?
on April 3, 2024
Posted by: dougly
from Oregon
This has to be the worst kitchen appliance we have ever bought.
It takes forever to heat or cook anything. It is so slow. And it was so expensive! We have a countertop microwave that literally cost 1/10 the amount and works a thousand times better.
We are wondering if we should hire a contractor to tear it out and just put in a sliding shelf to support a countertop microwave.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, April 5, 2024
Hello, we are really sorry to know that the 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS) has not met your expectations. However, we might consider that this unit is bigger than a countertop and it is just 900w power capacity as indicated in the Specs of the unit. If your ever need any type of assistance with your microwave do not hesitate to contact us.
Written by a customer while visiting Sharp
Posted by: Disappointed owner
from Palm Springs ca.
Verified Purchase:Yes
Microwave function doesn’t heat as well as a regular microwave. Hard find instruction on fuctions. Air fryer doesn't work very well and the instructions on how to use is confusing.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, May 23, 2024
Hello, thanks for your feedback, it is really appreciated. If you ever need any type of assistance with your 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS) do not hesitate to get in contact with us at the 1-800-237-4277 or send us an email to CRL@sharpsec.com
Written by a customer while visiting Sharp
Customer Rating
3
Great Features
on June 20, 2024
Posted by: ChristineandChris
from Bloomfield, MI
[This review was collected as part of a promotion.] I just started to use this new 3 in 1 appliance. Just getting used to all of the capabilities and how to use. So far we loved the preheating and airfryer cooking of frozen chicken tenders.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, June 21, 2024
Hello, thanks for your feedback, it is really appreciated. If you ever need any type of assistance with your 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS) do not hesitate to contact at the 1-800-237-4277. Thank you for choosing Sharp.
Written by a customer while visiting Sharp