Customer reviews from Sharp
Sharp - 24-In Microwave Convection Drawer - Silver
Average customer rating
2.6
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
8
4 Stars
1
3 Stars
7
2 Stars
4
1 Star
13
30%of customers recommend this product.
(
9 out of
30)
Customer Reviews for Sharp - 24-In Microwave Convection Drawer - Silver
Customer Rating
1
Effectiveness
on May 3, 2023
Posted by: Patt
from PA
I have had this microwave for a couple of months. If you are considering buying this I would advise against it. It's awful. Doesn't cook as well as $150 microwave from walmart. Everything takes FOREVER. Even a bag of popcorn takes over 10 mins. It looks nice, but functions extremely poorly.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, May 4, 2023
Hello, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you and help. You may reach out to us at onlinesupport@sharpsec.com or contact our toll free number at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1
Worst
on October 20, 2023
Posted by: Mjkk
from Los Angeles ca
Worst microwave drawer. Wattage too low…can’t even make microwave popcorn after 5 mins. I have to
Keep an extra microwave because this takes forever to
Cool anything….dissatisfying!!!
Keep an extra microwave because this takes forever to
Cool anything….dissatisfying!!!
No, I would not recommend this to a friend.
Response from SharpBy SHARP, October 22, 2023
Thank you for your feedback. We’re sorry you had a negative experience with your microwave SMD2499FS. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1
Only gave one star as I couldnt select lower
on December 14, 2023
Posted by: JB1234
from Milwaukee,wi
Worst appliance I have ever owned. Was willing to sacrifice under powered microwave has second oven. The oven does not work as advertised in any way. Cant be used as an oven. Completely worthless product. Avoid.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, December 15, 2023
Thank you for your feedback. We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277.
Written by a customer while visiting Sharp
Customer Rating
1
No efficiency, disappointing
on February 9, 2024
Posted by: Kris L
from Montvale, NJ
Really very unhappy with this convection microwave. Not one setting is efficient. So disappointed as this was not an inexpensive piece. Installed in August, fully regret this item
No, I would not recommend this to a friend.
Response from SharpBy Sharp, February 15, 2024
Thank you for your feedback. We’re sorry you had a negative
experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this
issue further. If you could please contact us at CRL@sharpsec.com
or call us at 800-237-4277.
experience with one of our products. This isn’t the kind of experience
we want our customers to have, and we would like to investigate this
issue further. If you could please contact us at CRL@sharpsec.com
or call us at 800-237-4277.
Response from SharpBy Sharp Advisor, Sharp, February 10, 2024
We appreciate your feedback. We really apologize that you had a negative experience with one of our products, this isn't the kind of experience that we want for our customers.
Written by a customer while visiting Sharp
Posted by: Ilison
from NJ
Verified Purchase:Yes
The microwave is very weak and takes a long time to heat a plate of food. It’s too expensive for a weak microwave.
No, I would not recommend this to a friend.
Written by a customer while visiting Sharp
Posted by: Salsan
from Massachusetts
Verified Purchase:Yes
Microwave isn’t as powerful as the old one I had. I miss the turntable feature.
I would recommend this to a friend!
Response from SharpBy Sharp Advisor, Sharp, March 4, 2024
Hello, we really appreciate your feedback. If you ever need any type of assistance with your 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS), please do not hesitate to get in contact with us.
Written by a customer while visiting Sharp
Posted by: Disappointed!!
from NH
Verified Purchase:Yes
This has not met my expectations considering the cost! Food takes double the time to cook then an average microwave.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, March 13, 2024
Hello, we are really sorry to hear that the 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS) has not met your expectations. If you ever need any type of assistance with your unit feel welcome to contact us. Thanks for allowing us be part of your family.
Written by a customer while visiting Sharp
Customer Rating
1
Why is this so weak?
on April 3, 2024
Posted by: dougly
from Oregon
This has to be the worst kitchen appliance we have ever bought.
It takes forever to heat or cook anything. It is so slow. And it was so expensive! We have a countertop microwave that literally cost 1/10 the amount and works a thousand times better.
We are wondering if we should hire a contractor to tear it out and just put in a sliding shelf to support a countertop microwave.
No, I would not recommend this to a friend.
Response from SharpBy Sharp Advisor, Sharp, April 5, 2024
Hello, we are really sorry to know that the 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS) has not met your expectations. However, we might consider that this unit is bigger than a countertop and it is just 900w power capacity as indicated in the Specs of the unit. If your ever need any type of assistance with your microwave do not hesitate to contact us.
Written by a customer while visiting Sharp