Customer reviews from Sharp
Sharp - 24-In Microwave Convection Drawer - Silver
Average customer rating
2.8
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
10
4 Stars
3
3 Stars
7
2 Stars
5
1 Star
13
29%of customers recommend this product.
(
9 out of
31)
Customer Reviews for Sharp - 24-In Microwave Convection Drawer - Silver
Customer Rating
4
Love it and Sharp
on July 29, 2026
Posted by: LoveSharpMicrowave
Sharp tool out micro wave is great AND Sharp is like Johnny on the Spot if anything goes wrong
Written by a customer while visiting Sharp
Customer Rating
4
Great drawer!
on April 28, 2026
Posted by: rfly424
The unit has many different cooking functions. The drawer was a worry for me, but it is flawless. It doesn't quite do microwaving as well as other units. It is a good balance of functions.
Written by a customer while visiting Sharp
Customer Rating
5
Love it being a drawer!
on February 24, 2026
Posted by: Jeannine
I really like my microwave being a drawer because it adds to the overall modern look of my kitchen. It also helps in keeping my kitchen appear cleaner by being below the counter in a drawer. The functionality and options available on my microwave are very impressive. I have a number of cooking options to choose from. I am very happy with my new microwave.
Written by a customer while visiting Sharp
Customer Rating
5
Still the Best!
on February 24, 2026
Posted by: SharpDrawer
My first sharp was in the 80's and we wore it out, 15 years later when we remodeled the kitchen it was stil going strong...I bought a house and they had one from the same vintage, still going strong. When I decided to remodel this kitchen, there was only one option to make if fit the kitchen, drawer, my sister has one, so I decided to do the same set up, Sharp. No way would I have gone this route if it wasn't a Sharp, no way!
Written by a customer while visiting Sharp
Customer Rating
2
Microwave convention doesn’t get hot enought
on January 2, 2026
Posted by: Steve Architect
from Arlington
Although every microwave in America regardless of npmanufacturer is made by Sharp, this one was unique as it was a convection oven. As an architect who spec these appliance and installed it my own kitchen, the convection oven temperature barely gets to 300 degrees. The microwave doesn’t have a rotating table so it doesn’t heat food evenly and quickly. Did Sharp engineers ever test this? I highly recommend NT purchasing this unless Sharp comes up with a much higher wattage unit.
No, I would not recommend this to a friend.
Response from SharpBy SHARP, January 15, 2026
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277 so we can follow up with you personally. Thank you for bringing this to our attention.
Written by a customer while visiting Sharp
Posted by: Lady D
Verified Purchase:Yes
The only function on this microwave drawer that works is the microwave. The air fryer and convection features do not even heat the food.
Response from SharpBy Sharp, November 3, 2025
Hello, thank you for your feedback. This isn’t the kind of experience we want our customers to have, and we would like to investigate this issue further. If you could please contact us at CRL@sharpsec.com or call us at 800-237-4277. Thank you for brining this to our attention.
Written by a customer while visiting Sharp
Posted by: Lars1785
Verified Purchase:Yes
After having a bad experience with my first unit, sharp came out replaced my unit and now it’s working great!
Written by a customer while visiting Sharp
Customer Rating
1
Display dim / Manufacture & Extended warranty
on October 17, 2025
Posted by: Molly123
from New York
I bought this oven in Aug 2024. The display is very dim and I called the service center to open a claim. Then, when the repair person come and they said they left because they can't find a parking in my neighborhood. Then, I called and the service center found me another company. I was told that they ordered part and they had not received it. I was patient and waited to the call. Then, a month and so, I called Sharp to find out the status of my claim. Then, they said that the claim is closed because they could not get a response from me. They did not follow though till the repair confirm the service is complete and replaced. Then, I tried to open a clam with extended warranty I bought. I was told to call these companies from Sharp service center. These companies do not have my info about the extended warranty. It has been a week and I still can't have a claim open to fix my dim display.
No, I would not recommend this to a friend.
Response from SharpBy Sharp, October 17, 2025
We appreciate your feedback and apologize you have not been able to enjoy your 24 in. Built-In Smart Convection Microwave Drawer Oven (SMD2499FS). We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. If you could please contact us at CRL@sharpsec.com or call us at 1-800-237-4277.
Written by a customer while visiting Sharp