Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.8
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
26
4 Stars
23
3 Stars
12
2 Stars
10
1 Star
43
44%of customers recommend this product.
(
42 out of
95)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
2
15 day washer.
on May 5, 2020
Posted by: Uh60ltech
from Houston Texas
We bought a 2020 RV 15 days ago and on the 6 load of clothing we washed my wife noticed that when she too the cloths out and asked did these ever start. I was unsure and she washed them again. The wash went fine and she then switched them to the dryer. We went outside so the kids could play and we came back inside to eat dinner and my wife went to start another load in the washer and said the door is stuck on the washer. It was locked and when the power is on it goes to a drain cycle. So I thought maybe a clog. So I opened the drain port on the bottom right and some water came out. But not a lot. So I unplugged the washer let it set over night and plugged it in again around 8:30 in the morning and the turned the power back on. And it did the same thing. Called whirlpool and was on hold for 45 minutes waiting on someone to answer and when they did the person asked for the model number and said she had to transfer me because the number in the owners Manual was for the mainline not the RV line. So here goes another 30 minutes of wait time. The customer service rep schedule an appointment for someone to come look at it but if they needed parts it could take a few weeks. So now I have to go out somewhere to wash my cloths. I can understand problems but come on is your Craftsmanship that low that after 15 days it breaks. I guess the only good thing is it’s still under factory warranty. Maybe you should consider giving a longer warranty because all I see is a lot more problems with this unit.
Response from whirlpool.comBy stewakn, Social Care, May 6, 2020
Hello Uh60ltech! We are terribly sorry to hear about your concern. Please reach out to our Trade Partners for that information. You may reach them at 1-866-233-8547 option 2. M-F 8 am to 8 pm est.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to operate
on July 21, 2020
Posted by: Knittergrannie
from Tampa, Fl
[This review was collected as part of a promotion.] Great choice for a small kitchen. It spins out so much better than my old one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Failed after three uses
on July 21, 2020
Posted by: Just "S"
from NM
[This review was collected as part of a promotion.] It completely stopped working after three loads of laundry. Turns out the control board failed and a replacement had to be sent. I waited a week for that, and then the repairman put it in and it was a dud. So, we waited another week for ANOTHER replacement control board, which did work. I think the manufacturer should send out two parts for replacement in case one is a dud, so that the customer isn't left waiting for a longer period of time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
small size- big results
on August 8, 2020
Posted by: barb221
from new york
[This review was collected as part of a promotion.] I bought this machine for its size. I needed it to fit under a counter in my condo. although it is small, it delivers big results. Easy to hook up. a bit expensive, but for me it was worth it since it was like a "custom fit" for my laundry space
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Sophisticated Machine
on July 23, 2020
Posted by: Stu in T Dot
from Toronto, Canada
[This review was collected as part of a promotion.] The machine has many features, cycles and options. The digital interface is usable but needs some time and review to figure out. This is not for someone who wants a simple to use machine. But the many cycles and options should meet anyone's cleaning requirements. Also, it is very attractive machine. I appreciate only needing a single cold water feed line as the machine heats it's own water as needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It even has a hand wash cycle.
on December 17, 2020
Posted by: sandy
from Minnesota
[This review was collected as part of a promotion.] It has made a differance in my water bill too.
It is saving me money.
It is saving me money.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Does a great job
on December 17, 2020
Posted by: Sunshine
from Vero Beach,Florida
[This review was collected as part of a promotion.] Had a different brand in motor home, this one is so much better.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice
on February 12, 2021
Posted by: Jak56broot
from Anchorage, Alaska
[This review was collected as part of a promotion.] Compact enough to accommodate small spaces for condo living for one or two people. Wouldn’t recommend fir a family. Load capacity is small. However it works well with my ventless dryer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com