Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.8
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
27
4 Stars
23
3 Stars
12
2 Stars
10
1 Star
45
44%of customers recommend this product.
(
43 out of
98)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
Stopped Working!
on September 15, 2025
Posted by: Abc123
from Maine
The washer and dryer came new in a RV home. Have used 2 years in a seasonal home and has stopped working with error code rE5. I would not recommend this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798474.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798474.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Never again
on May 12, 2019
Posted by: Jrmrph
from Keokuk,IA
Gender:Male
Bought Whirlpool washer, dryer, dishwasher, and Refrigerator-freezer a little more than a year ago. That was stupid. Bought the extended warranties. Thinking that was smart. No problems so far with dishwasher or fridge (crossed fingers) but washer does marginal job of cleaning clothes (cannot use bleach) and dryer takes forever to dry clothes. Six months ago dryer stopped working and control components needed replacing. Took weeks to get parts and fixed. Last month washer stopped working and control components on it needed replacing. Again, weeks for parts and repair. All this for controls that are difficult to use. Thinking of saving laundromat expense and aggravation by pitching these in the ditch and replacing (not Whirlpool).
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, May 13, 2019
Hey Jrmrph, we're very sorry to hear about the problem with the Dryer not working properly and for the inconvenience of the repair. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Do not buy!!!
on April 3, 2023
Posted by: KC51
from Mt. Washington, KY
This washer starts running by itself. It is in our camper and we returned a month later and the washer was running with the door open. I am surprised it did burn our camper up.
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Thank you for sharing your insights with us, KC51. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 294924.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Malicious product
on June 8, 2024
Posted by: AhmedMuhammad
from New york
This washer is beyond terrible. I have a washer from the late 90s that still works and this one puked out in 2 years. Planned obsolescence at it’s peak. America used to be great. But with every other manufacturer in every other industry making more crappy products that are more expensive, it’s clear the technology is being used to exploit the American population rather support it. Washer gets stinky all the time too, by the way. Cycles wouldn’t start. Sometimes I’d often have to run multiple spin cycles to keep clothes from being soaking wet before popping them in the dryer . This is a malicious product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Social Care, June 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 548352.
We’re looking forward to hearing from you.
Marcos o
We’re looking forward to hearing from you.
Marcos o
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent features
on October 1, 2019
Posted by: Zarnmn
from Jacksonville FL
Gender:Female
[This review was collected as part of a promotion.] I bought because we don't allow venting in condo we love this washer / dryer no humidity issues and washer is ultra modern couldn't be happier!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Have had no problems with the washer.
on August 20, 2022
Posted by: kenny boy
from Elk Rapids,Mi.
[This review was collected as part of a promotion.] Washer working well. Installers did a great job of taking out the old and making certain the new machine was balanced.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Issues
on January 4, 2023
Posted by: Rick95
from Concordia Kansas
[This review was collected as part of a promotion.] I have had the washer 6 months and it threw a code. Now I am having a hard time finding someone to repair it!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 6, 2023
Hey Rick95, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. http://spr.ly/64263RdJr Harmony G.
Written by a customer while visiting whirlpool.com
Customer Rating
4
The right size
on April 10, 2022
Posted by: LLacey
from New Hampshire
[This review was collected as part of a promotion.] Frustrating! I have to repeatedly tap the power symbol on the control panel before I hit the right spot to turn it on.
Also, the problem of how to mix hot and cold water had not been resolved. My plumber installed a gadget , but the installation of it meant I wasn’t getting hot water from the kitchen faucet. He has to come back again to resolve that.
Also, the problem of how to mix hot and cold water had not been resolved. My plumber installed a gadget , but the installation of it meant I wasn’t getting hot water from the kitchen faucet. He has to come back again to resolve that.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com