Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
26
4 Stars
22
3 Stars
12
2 Stars
9
1 Star
39
45%of customers recommend this product.
(
41 out of
91)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
Don't Buy
on December 1, 2022
Posted by: Aalii
from Honolulu Hawaii
[This review was collected as part of a promotion.] This washer was included in my brand new construction luxury condo in Hawaii. However, the washer broke just 1 month after the 1 year warranty period was over. Many other condo owners in the same development reported similar defects just past the dismal 1 year warranty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 2, 2022
Thank you for sharing your insights with us, Aalii. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fixed now but down in 3 loads
on December 15, 2022
Posted by: EddieK1156
from Florida
[This review was collected as part of a promotion.] This washer came with our new RV and in three loads it died to whirlpools defense they were very prompt about sending a great service company that repaired it first time out and no more problems
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Broke in the first 3 months.
on December 15, 2022
Posted by: Anonymous
from Austin, TX
[This review was collected as part of a promotion.] This washer came new in my Tiny Home - within 2 1/2 months of normal use, it malfunctioned and is unusable, and requires repair. The warranty repair service is proving to be a long, drawn out process, with miscommunications about model/serial #/washer model (even though the correct info was submitted in service request), and so far, 2 x week-long waits for onsite assessments and then service.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 23, 2022
Thank you for sharing your insights with us, Restricted. It's hard for us to hear that you had a negative experience with your Washer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64243zzAr or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Very complicated appliance
on March 14, 2023
Posted by: MikeL
from Lynbrook New York
[This review was collected as part of a promotion.] I wish I had selected another brand as this appliance is not suited for elderly people .
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs improvement
on March 22, 2023
Posted by: Bern
from Philadelphia, PA
[This review was collected as part of a promotion.] This is a weird washer. There is only one water input on this machine. Never seen that before. The wash cycles are pretty long. The heavy duty cycles goes for 1 & half hrs. RIDICULOUS. It does wash the clothes pretty well but don't be in a rush as the washing cycles are long. The rise Cycle is pretty violent and loud. I would not recommend this machine..
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer great product
on March 30, 2023
Posted by: Beatriz@23
from Sanger ca
[This review was collected as part of a promotion.] I bought it 2 months ago, am really enjoying it.definitely recommend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It doesn’t load the water
on April 11, 2023
Posted by: Ronald
from St.Marys Ohio
[This review was collected as part of a promotion.] I bought this 2 months ago and it never did work at all
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 12, 2023
Thank you for sharing your insights with us, Ronald. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 301797.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
A Disposable Product for the 21st Century
on April 30, 2023
Posted by: Big Arthur
from MD
We bought this machine 4-years ago. The supplier, Bray and Scarf, would not give us a warranty unless we also purchased a matching dryer. They said this was Whirlpool policy. Regardless, after 4-year it just stopped working. The diagnostic performed by a whirlpool certified technician showed that the control board probably needs replacing. As this isn't made anymore all parts are hard to come by. Apparently the cost of finding, buying and replacing the board will be as much as a new machine. It seems that this is way it is these days. Any machine is good for 3 -5 years, then you throw it away and get another.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, Big Arthur. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 313684.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com