Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
26
4 Stars
22
3 Stars
12
2 Stars
9
1 Star
39
45%of customers recommend this product.
(
41 out of
91)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
Stay away.....
on December 13, 2023
Posted by: James
I have this crap.... after 13..14 months it stopped working.... and hard to press the buttons nothing is good with that machine
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 15, 2023
Thank you for sharing your insights with us, James. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 448977.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
stay away do not purchase.
on January 15, 2024
Posted by: papajclay
I purchased this unit 4 days ago, did 2 loads of laundry with it. Now it only makes a humming sound and the door is locked?! 2loads of laundry? Stay away from this product . If whirlpool should read this please send me a phone number no instagram please.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 19, 2024
Thank you for sharing your insights with us, papajclay. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 467552.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Touch panel is not user friendly
on June 25, 2024
Posted by: KayKay
from TX
[This review was collected as part of a promotion.] I bought this washing machine for my 5th wheel. It's the exact same machine that was in my 5th wheel when I bought it brand new. The only issue I have with this one and the previous one is the touch panel. The buttons to turn on and to start a cycle are hard to engage. I have to sit there and press them over and over and over to get it to start. I've tried pressing hard and light and no difference. Other than this frustrating part, the machine runs great.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Turned on by itself and won't shut off
on December 3, 2024
Posted by: Dan70
from Orange County, CA
Our RV washer suddenly turned on by itself. We had just turned on the battery to the coach and it started running. We tried to turn it off, but it would not reset. It sounds like a water pump is running, so we connected the water line to it in hopes that the cycle would complete itself, but to no avail. We had to finally shut off the circuit breaker to stop the machine. I saw a similar post from another RV owner having the exact same problem. Seems like a circuit board is faulty with this unit and that it is a manufacturing problem. The unit is only 3 years old and used not more than a few dozen times since it is in a motorhome.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 634986.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Stuck in drain mode after 3 months of use
on May 26, 2020
Posted by: New and broken
from Honey Brook, PA
[This review was collected as part of a promotion.] Bought this unit at an overstock outlet to out on my RV. We full time so we wanted a reliable washer. Washer worked well but vibrates violently when spinning and is now stuck in drain mode. We have cleaned the drain filter and gone through the troubleshooting guide with no success. Tomorrow I will be taking the door and frame off the washer closet to extract the unit and further investigate. Hopefully I can find and fix the problem.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 4, 2020
Hey New and broken, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
It's already Broke
on July 7, 2021
Posted by: rv washer
from Elma, WA
[This review was collected as part of a promotion.] We bought this wash machine and dryer brand new for our RV. The washer will not work. it self starts on its own with the door open. Whirlpool cannot find a repairman to fix it. We have to take it out of the RV and take to a repair station. Hopefully when i send the receipts in in I get reimbursed.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 20, 2021
Hello rv washer! Please reach out to our Trade Partners at 1-866-233-8547. They will be able to assist you further.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Seems to work OK except difficult to start & set.
on August 31, 2022
Posted by: bradleydad
from Sacramento
[This review was collected as part of a promotion.] Ventless exhaust works OK. No more messy lint pipe to clean. It would be great if the instructions simply explained step by step how to operate it. The power button is a pain. You can touch and hold the power button and nothing happens. It takes several tries every time one uses the dryer. Then, how to set it to run.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quite
on November 18, 2022
Posted by: Beth
from Orange Beach, AL
[This review was collected as part of a promotion.] Still getting used to this new washer but overall, it is very good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com