Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
26
4 Stars
22
3 Stars
12
2 Stars
9
1 Star
39
45%of customers recommend this product.
(
41 out of
91)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
2
Not Duarble
on December 4, 2024
Posted by: EI Frank
from Emerald Isle NC
Machine worked fine until after less than 5 years the bearing broke.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 635623.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cute
on January 11, 2025
Posted by: Sleepysarah
from Grantville, PA
[This review was collected as part of a promotion.] Bought for our trailer at a “floor model” clearance store. Compact and efficient. Lots of features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cleaning well
on April 9, 2025
Posted by: No name
from Boulder city Nevada
[This review was collected as part of a promotion.] We ordered the washer with the trailer and we really like it so far
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible product-starts on its own.
on April 11, 2025
Posted by: Nancy
from Florida
This unit came in my motorhome which I purchased a year ago and I have had nothing but problems. The unit has a timer that seems to have a mind of its own. When a normal cycle is started (55 minutes), it starts counting down until approximately 30 minutes and then it jumps up to 119 minutes. After a while it drops to 10 minutes and then finishes. These numbers vary from cycle to cycle but it never counts down properly. It has also spontaneous started by itself. The machine turns on and makes noise but no water enters. Tried to turn it off but the on/off switch doesn't do anything. Had to shut off the breaker to stop it. I have had two control boards (one of which only worked three months) and the machine still does not work properly. Called Whirlpool and they said I had to get a technician out again to look at it. What now, a third control board?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 16, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 707341.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 707341.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com