Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.9
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
26
4 Stars
22
3 Stars
12
2 Stars
9
1 Star
39
45%of customers recommend this product.
(
41 out of
91)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
The worst. So expensive for such an inferior produ
on November 8, 2022
Posted by: mleno
from Olympia, WA
I have had the touch panel replaced, and yet 9 times out of 10 I cannot turn this on without some mysterious combination of button pressing. Since I had it replaced, the washer now beeps at me every few minutes if it's attached to the power (even if it isn't turned on and hasn't been run), so I end up unplugging it to get the noise to stop, and then have to plug it back in before I use it again. The piece that makes this unit stackable doesn't fit well, and is constantly getting stuck over the pull-out for the soap, so that I have to yank it open. I have a feeling it will be obsolete soon, and my money down the drain with it. Truly, I have never encountered such an expensive piece of poo.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 15, 2022
Thank you for sharing your insights with us, mleno. It's hard for us to hear that you had a negative experience with your washer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cleans well and quiet
on December 16, 2022
Posted by: MaryK
from Sacramento CA
[This review was collected as part of a promotion.] I am happy with the machine's performance and quiet operation. The machine is in a closet near the bedrooms so this is much appreciated.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Broke within the first year
on January 17, 2023
Posted by: JMCG
from Springfield, PA
[This review was collected as part of a promotion.] New products shouldn't break within the first year of usage especially when they are lightly used.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2023
Thank you for sharing your insights with us, JMCG. It's hard for us to hear that you had a negative experience with your Washer, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64213woF7 or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great performance.
on March 15, 2023
Posted by: John
from St Thomas VI
[This review was collected as part of a promotion.] Replacing a 5 yr old Whirlpool, same type. Hope this works longer than the last one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on April 9, 2023
Posted by: Francie
from Donna TX
[This review was collected as part of a promotion.] I bought this a month ago & it works so well. It does vibrate a little on larger loads.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
wow
on April 18, 2023
Posted by: Barb
from TX
[This review was collected as part of a promotion.] Great appliances, I must use manual to operate but learning with each new load. I never knew laundry could be fun until now
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noisy
on April 19, 2023
Posted by: Townsend
from Orangeville, Ontario
[This review was collected as part of a promotion.] We moved in to a new build in February with whirlpool appliances, I registered all the appliances and was very excited to be the new owner, unfortunately the washer is noise and nothing special, it take long to start up and does not have a pleasant sound when it is done. This would not have been my pick of appliances.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 20, 2023
Hello! We would like to look into this for you. Kindly email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #306744, in the subject line. Thank you! -Jasmyn
Written by a customer while visiting whirlpool.com
Customer Rating
2
Compact Size
on May 6, 2023
Posted by: Deb33
from Bishop,mpCA
[This review was collected as part of a promotion.] This is my second one in a year and half. I am going to have to call for warranty work already.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2023
Thank you for sharing your insights with us, Deb33. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 317735.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com