Customer reviews from traegergrills.com
Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Average customer rating
3.9
(114 Reviews)
Rating breakdown 114 reviews
5 Stars
69
4 Stars
11
3 Stars
5
2 Stars
13
1 Star
16
64%of customers recommend this product.
(
9 out of
14)
Customer Reviews for Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Customer Rating
1
AVOID AT ALL COSTS!
on July 1, 2020
Posted by: Erik Conaway
from Portland, OR
My wife got me a TFB30LUB for Christmas as I've got a Texas and love it but its a little large for when its the two of us. Put it together and cooked prime rib. It started fine, and I followed the directions to the "T" and had brand new pellets. When I switched to smoke the temp slowly went down and I got an error "LER". The unit seems to work fine on heats but it can't hold "SMOKE" for more than 10 minutes before the temp starts to plummet. I've been on with support and they ran me through the usual trouble shooting. It seems to be a design flaw, if I open the Traeger up and raise the temp, the fire restarts and its fine again but only for few minutes.
It's started fires from overflowing pellets into the basin when left on and seems to be poorly thought out. RUN AWAY from this unit!
SUPER DISAPPOINTED.
Response from traegergrills.comBy Marketing, July 6, 2020
Hey Erik, we're really sorry that you've had this experience with your grill, we would like to help. Please send us an email at SCS@Traegergrills.com, one of our in-house team members will get you squared away.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Am I having fun with this or what?
on August 23, 2023
Posted by: Toby
from Midlothian, Tx
I don't use it on a "tailgate" - But the patio loves it. The only thing I can't cook/smoke is beer can
chicken/turkey because it isn't tall enough. It is my go-to grill because there is 2 of us and this grill
doesn't eat pellets very much. "Keep it simple stupid" is the best way to describe this grill.
chicken/turkey because it isn't tall enough. It is my go-to grill because there is 2 of us and this grill
doesn't eat pellets very much. "Keep it simple stupid" is the best way to describe this grill.
Written by a customer while visiting traegergrills.com
Customer Rating
2
Temp issues
on July 13, 2021
Posted by: Rick Jurries
from Idaho
Had for three years. Had low temp issue and they sent me a new temp prob. Still had issues. Now high heat issues. Turn on smoke and it goes to 350. Have to keep opening lid just to get temp down. Won’t hold at 180. Will call them but just think I got a lemon
Response from traegergrills.comBy Traeger, July 16, 2021
Hey Rick, thanks for taking the time to review your Tailgater.
This is not a common issue, but we can help you find the cause and get your Traeger up and running again. We would first recommend ensuring you are using the start-up procedure outlined in your manual. Not following these steps could cause temperature issues throughout the entire cook.
Some grills have P-setting functionality. If your grill has this function, you will notice a small hole, a blank black sticker, or a sticker that reads “Call Service” on the controller to the LED screen's right. You can adjust the p-setting by using a paper clip to press the button in the small hole. Adjust until the controller flashes “P-3.” If the grill continues to run too hot, adjust to “P-4.”
Please don't hesitate to reach out to our support team at 1-800-TRAEGER between 6 am and 10 pm MT, we're happy to help.
This is not a common issue, but we can help you find the cause and get your Traeger up and running again. We would first recommend ensuring you are using the start-up procedure outlined in your manual. Not following these steps could cause temperature issues throughout the entire cook.
Some grills have P-setting functionality. If your grill has this function, you will notice a small hole, a blank black sticker, or a sticker that reads “Call Service” on the controller to the LED screen's right. You can adjust the p-setting by using a paper clip to press the button in the small hole. Adjust until the controller flashes “P-3.” If the grill continues to run too hot, adjust to “P-4.”
Please don't hesitate to reach out to our support team at 1-800-TRAEGER between 6 am and 10 pm MT, we're happy to help.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Not pleased.
on March 20, 2022
Posted by: Colby
from WA
50 percent of cooking turns out great. Other 50 percent turns out in disaster and ruined meals. Error lamps. Temp dies out randomly and fills burn bowl with pellets in the middle of the cook time. I have some good cuts of meat that were utterly ruined by these problems. Not impressed. I'm sure they'll offer to fix this for me but I'm not confident that they can build one of these without using cheap parts.
Response from traegergrills.comBy Traeger, March 22, 2022
Hey Colby, thank you for taking the time to leaving a review on your tailgater. We make quality products with a 3-year warranty on the grill. Please reach out to our helpline at 1-800-Traeger, and we'll be happy to get you back Traegering again.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Holds Temp
on October 17, 2020
Posted by: Dean Striler
from Fort Scott KS
I have read some reviews it says it doesn’t hold temperature I am not experiencing that same thing. I have a brisket in right now set the temperature at 215 and it has been holding plus or minus 2Degrees. 3rd time using it and its held true every time. Love it
Written by a customer while visiting traegergrills.com
Customer Rating
3
Terrible at Temp Regulation
on March 20, 2021
Posted by: Brianna Derrera
from Colorado
Have had this for 6 months and it does not hold a temperature very well at all. It fluctuates so much and there is no consistency in it messing up anything you try to cook on it, especially trying to figure out cook times. Would not buy this grill at all. I follow everything and the instructions and care to a t!
Response from traegergrills.comBy Traeger, March 23, 2021
Hey Brianna, thanks for taking the time to review your Tailgater. Check out our troubleshooting options at https://www.traegergrills.com/support/troubleshooting/temperature-issues to help get those temperatures where they're supposed to be to get some good food out of your Traeger. Don't hesitate to give us a call at 1-800-TRAEGER. Our techs are happy to help walk through these steps with you.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Poor design, won't maintain any temp.
on November 27, 2023
Posted by: Zachary pedersen
This grill is an absolute disappointment! It cannot maintain the temp that you set it to. It cant even sit in a temp range of 225°f without jumping up to 270°f. And will not hold a temp lower than 200° f. I do not recommend getting this model it is absolute garbage... I've followed the manual step by step several times and still fails to sit in a close range of temp that you set it to. This grill is a poor design and wish treager would make an AFFORDABLE model that actually WORKS like it's supposed to.
Response from traegergrills.comBy Traeger Grills, Traeger, November 29, 2023
Hi, and thanks for your review of the Tailgater 20. The maximum variation of these particular models should be around 25 degrees. If you are encountering performance outside of this range, please reach out to Traeger support at 1-800-TRAEGER, and let one of our agents do some checks with you so that we can see what needs to be done.
Written by a customer while visiting traegergrills.com
Posted by: abnbbq
from Oregon
Verified Purchase:Yes
Awesome Grill, easy to use and cleaning was easy. The temperature gauge is better than expected.
Written by a customer while visiting traegergrills.com