Customer reviews from traegergrills.com
Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Average customer rating
4
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
62
4 Stars
10
3 Stars
5
2 Stars
12
1 Star
11
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Customer Rating
3
Terrible at Temp Regulation
on March 20, 2021
Posted by: Brianna Derrera
from Colorado
Have had this for 6 months and it does not hold a temperature very well at all. It fluctuates so much and there is no consistency in it messing up anything you try to cook on it, especially trying to figure out cook times. Would not buy this grill at all. I follow everything and the instructions and care to a t!
Response from traegergrills.comBy Traeger, March 23, 2021
Hey Brianna, thanks for taking the time to review your Tailgater. Check out our troubleshooting options at https://www.traegergrills.com/support/troubleshooting/temperature-issues to help get those temperatures where they're supposed to be to get some good food out of your Traeger. Don't hesitate to give us a call at 1-800-TRAEGER. Our techs are happy to help walk through these steps with you.
Written by a customer while visiting traegergrills.com
Posted by: abnbbq
from Oregon
Verified Purchase:Yes
Awesome Grill, easy to use and cleaning was easy. The temperature gauge is better than expected.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Poor design, won't maintain any temp.
on November 27, 2023
Posted by: Zachary pedersen
This grill is an absolute disappointment! It cannot maintain the temp that you set it to. It cant even sit in a temp range of 225°f without jumping up to 270°f. And will not hold a temp lower than 200° f. I do not recommend getting this model it is absolute garbage... I've followed the manual step by step several times and still fails to sit in a close range of temp that you set it to. This grill is a poor design and wish treager would make an AFFORDABLE model that actually WORKS like it's supposed to.
Response from traegergrills.comBy Traeger Grills, Traeger, November 29, 2023
Hi, and thanks for your review of the Tailgater 20. The maximum variation of these particular models should be around 25 degrees. If you are encountering performance outside of this range, please reach out to Traeger support at 1-800-TRAEGER, and let one of our agents do some checks with you so that we can see what needs to be done.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Tailgater
on August 24, 2024
Posted by: Gary Grinstead
from Kansas
I have had this for a few years. It tends to run a little hot at times, but not enough to warrant a call to Traeger. This is a great little smoker/grill. It smokes well and grills great. It is easy to clean and it works. The onliest thing I wish it had is a super smoke setting.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Frustrating, beyond frustrating
on July 17, 2021
Posted by: Anonymous
from Chesapeake, Virginia
I was so happy when I got this as my Navy anniversary gift. Unfortunately after constant issues (catching fire, throwing error codes and shutting off randomly during a long smoke) over the last couple years I finally had enough and rolled it to the side of the street. I’m sure someone else will be happy with it for a while before they do the same. Using the right pellets, cleaning it properly, none of that mattered. I never ever want to deal with such frustration again
Response from traegergrills.comBy Traeger, July 20, 2021
Hi Marcin, Thank you for taking the time to leave us feedback. Having issues out of the box is not a common occurrence. We're sorry to hear that you have experienced this frustration with our grill. If you are still having issues with the grill please reach out to us either via social media or at 1-800-TRAEGER so we can work together to get your grill up and running the way it should.
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Nampa, ID
Verified Purchase:Yes
This smoker/grill is exactly what I was looking for. It’s the right size for one person, and the portability is perfect. I can run this off my Goal Zero Yeti 400 Lithium Ion battery and my Boulder 100 solar panels and get more from the sun than the Traeger draws at 250 degrees. Everything I have cooked has been delicious. Ribs, pork roast, salmon, and whole chickens have come out great. Additionally, the digital arc controller works great and the included meat thermometer has been accurate and dependable. I am very happy with this purchase and hope this smoker/grill lasts me for a long time!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Over heats consistently
on August 7, 2023
Posted by: Aidan R
I have tried everything with this smoker, and it is still running nearly 100 degrees above set temperature. I’ve replaced all of the components in the grill, left the lid open after starting it, changed the P settings, cleaned it thoroughly and STILL - it’s running way too hot and I have to babysit it anytime I want to smoke something. Works fine for grilling but I’d never recommend it if you’re looking to smoke. I feel bad even trying to sell it because of the issues I’ve had.
Response from traegergrills.comBy Traeger, August 9, 2023
Hi, and thanks for your feedback on the Tailgater 20. Before you decide to sell your grill, please consider reaching out to Traeger support. Temperature issues can often be resolved with a single phone call and working with customer service doesn’t cost anything, even if the grill is long out of warranty. You can reach us at 1-800-TRAEGER until 10:00 PM MST, any day of the year.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Compact and easy to take on the go!
on May 8, 2024
Posted by: Main smoker Dan
from USA
Great Smoker grill that is small enough to take anywhere, the legs on this model are also removable which makes it perfect to mount onto the camper or the pickup, it’s not a big grill so if your looking for that this isn’t for you but if you want a smoker that doesn’t take up your whole patio, truck bed or camper this it the one to get.
Written by a customer while visiting traegergrills.com