Customer Reviews for Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Customer Rating
2
Broken lid hinges
on October 11, 2021
Posted by: Steve Bryson
from Dothan, Alabama
Grill is just out of warranty of course. The Hinges for the lid pulled out of the body. Metal is deformed where they pulled free. Just not a durable design. Thin metal + heat and cooling equals metal fatigue in a short amount of time. Disappointed it is not designed to last.
Response from traegergrills.comBy Traeger, October 16, 2021
Hey Steve, thanks for reaching out and taking the time to leave a review on your Tailgater. We're very proud of our products and our quality, And offer a 3-year warranty on our grills. There have been numerous cases of customers retaining their grills for 9-10 years and longer with proper care, though a small part here or there might need to be replaced as wear and tear is normal. That being said though your warranty might have expired we're still here to assist and troubleshoot if anything is to occur, so we can get you back up and grilling. If you have any further questions or concerns, please reach out to us at 1-800-TRAEGER, and we'll see what we can do
Written by a customer while visiting traegergrills.com
Great for those who want to try pellet grilling. Works great, easy to assemble, and light enough to move around easily. Only 4 stars for two reasons - its a bit pricey compared to competitors, and Traeger (as far as I know) is the only company who voids the warranty for using non-Traeger brand pellets.
Written by a customer while visiting traegergrills.com
Love the tailgater. Bought our first one used 5 years ago. It finally quit, so ordered a new one. I do prefer the old analog( turn a knob) rather than new digital, but figuring it out, slowly but surely.
Written by a customer while visiting traegergrills.com
This is perfect for tailgating. we have used it and works well. I only wish you didnt have to use a generator to power the unit. I was able to use my inverter provided with my pickup to do so.
Written by a customer while visiting traegergrills.com