Customer reviews from traegergrills.com
Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Average customer rating
3.9
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
67
4 Stars
10
3 Stars
5
2 Stars
13
1 Star
16
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Customer Rating
5
A great grill
on April 1, 2020
Posted by: Rodney paul
from Lena louisiana
I got one of the first to come out been for years in Louisiana ,Colorado just about every weekend and more the it just play out about two months ago just waiting for sure going to buy another so please with my I bought my daughter one 8 years ago still going strong
Written by a customer while visiting traegergrills.com
Customer Rating
5
Exceptional Grill
on March 31, 2020
Posted by: Chris Hall
from Chewelah, Washington
My wife bought me a Traeger for my birthday and what a gift! Smart lady, I use my grill every chance I get. Spectacular results for delicious food that we get to share often. I would recommend this grill to anyone
Written by a customer while visiting traegergrills.com
Customer Rating
3
The drip trays are made very cheap. Made
on November 5, 2023
Posted by: Anonymous
from White bluff Tennessee
[This review was collected as part of a promotion.] I have bought three drip trays in the last 3 years he drip tray a year and clean every two cookings these things are expensive and I'm thinking about getting rid of this one and just going back to church over something cuz I can't keep affording this I'm buying one from heard this Tim
Response from traegergrills.comBy Traeger Grills, Traeger, November 6, 2023
Hi, and thank you for your feedback on the Tailgater 20. Depending on what is happening with your tray, you may not have to worry about it as much as you think. If the concern is regarding some light surface rust, while this will usually take quite a while to occur, it is not necessary to replace the tray since it never comes into contact with food. If the issue is more related to warping, which can eventually happen over a good bit of time, as long as the grease flows out to the bucket and doesn’t pool on the tray, or end up dripping off to the side, then it shouldn’t be a problem. There is a quick test that you can do to confirm the proper channeling of liquids/grease, which is simply to slowly pour a little water on the highest side of the tray (left side for Tailgater) and verifying that it drains into the bucket. If you prefer, you can even call Traeger support and have an agent help with this test and answer any other questions that you may have.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Junk
on June 14, 2025
Posted by: ShawnFW
from Ohio
[This review was collected as part of a promotion.] Broke out of the box. No power to unit. Not impressed with this supposed great product of a traeger. Glad I did not buy a large one
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, June 17, 2025
Thanks for sharing this with us. It’s definitely uncommon for a grill to have no power right out of the box. We recommend checking if the outlet used is a GFCI and whether it may have tripped. You can also take a look at this article for a few steps that might help: https://support.traeger.com/hc/en-us/articles/4407219868187-Power-Issues-on-Non-Connected-Pellet-Grills.
If you're still seeing the same behavior, we’d be glad to assist further. Feel free to reach out at +1-800-TRAEGER or through https://support.traeger.com/hc/en-us.
If you're still seeing the same behavior, we’d be glad to assist further. Feel free to reach out at +1-800-TRAEGER or through https://support.traeger.com/hc/en-us.
Written by a customer while visiting traegergrills.com
Posted by: Dinah
Verified Purchase:Yes
Haven’t fired it up yet. It’s all together and ready
Written by a customer while visiting traegergrills.com
Customer Rating
3
It's ok
on February 26, 2024
Posted by: Anonymous
I have had this grill for a number of years and I can only say it's ok.
Temperature control is spotty, at best and uneven. And the metal hinges on the lids broke within 18 months. A hot lid came off in my hands suddenly when I opened it and almost burned me.
I was able to patch it back together but it's loose now and a little scary.
Temperature control is spotty, at best and uneven. And the metal hinges on the lids broke within 18 months. A hot lid came off in my hands suddenly when I opened it and almost burned me.
I was able to patch it back together but it's loose now and a little scary.
Response from traegergrills.comBy Traeger Grills, Traeger, February 28, 2024
Hi, and thanks for your review of the Tailgater 20. Regardless of how long you’ve had the grill, you can still call Traeger support for assistance. Even on older models, we should be able to determine the cause of temperature issues and provide a way to correct them. Depending on the extent of the uneven fluctuations, it could simply be related to the startup procedure or perhaps something a little more involved, like an airflow issue. However, if the swings are less than 25 degrees from the set temperature, it might not actually be a problem at all. As with all pellet grills, Traegers cook by an average temperature, and the median of the high and low will be very close to what the grill is set to. When you have a little time, why not try calling Traeger Customer Service. An agent can go over any questions you have and possibly even make some recommendations that will improve your Tailgater’s performance.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Great Smoker
on June 7, 2022
Posted by: Jim Beidler
from Tampa, FL
I read the manual first. I learned cleaning out burner chamber as well. I must say ever time we have smoked some meat, it has come out perfect! I also enjoy the various flavors of pellets.
Written by a customer while visiting traegergrills.com
Posted by: Tony O
from Buffalo, NY
Verified Purchase:Yes
Great smoker/ grill. Fits in truck bed with tonneau cover down. Light weight easy to move.
Written by a customer while visiting traegergrills.com