Customer reviews from traegergrills.com
Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Average customer rating
3.9
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
67
4 Stars
10
3 Stars
5
2 Stars
13
1 Star
16
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Traeger Grills - Tailgater 20 Wood Pellet Grill - Black
Posted by: TGWOAN
from Oklahoma
Verified Purchase:Yes
I like the new controls on the tailgater better than the knob on my bronson model. I can better fine tune the temp and it holds a more consistent temp. Zero complaints.
I would recommend this to a friend!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Cannot recommend the Tailgater 20
on June 9, 2025
Posted by: PBoss
Does not maintain set temperature. It has always run about 35 degrees hotter than what was set and now no matter what you set, it jumps to 245 degrees and stays there. I cannot recommend a product that cost this much and fails this miserably.
Response from traegergrills.comBy Traeger Grills, Traeger, June 10, 2025
Hello, and thank you for your constructive feedback on the temperature regulation situation you’ve encountered with your grill. We want to make it right for you immediately.
To resolve this, we recommend first checking on factors like the pellet quality, grill maintenance, weather conditions, and internal components like the RTD. If this persists after checking this, our support team will explore other solutions to address this for you. Please contact us directly at 1-800-TRAEGER or by visiting our Support page.
To resolve this, we recommend first checking on factors like the pellet quality, grill maintenance, weather conditions, and internal components like the RTD. If this persists after checking this, our support team will explore other solutions to address this for you. Please contact us directly at 1-800-TRAEGER or by visiting our Support page.
Written by a customer while visiting traegergrills.com
Posted by: Roger F
Verified Purchase:Yes
Great grill, enjoy taking it camping. Just the right size.
Written by a customer while visiting traegergrills.com
Posted by: ChrismanCreek
from Crestview FL
Verified Purchase:Yes
The legs could be stronger. But a great compact grill for loading into a camper.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Lovin it.
on June 16, 2022
Posted by: Grumpy
from Tuscaloosa Al
Well I have watched my son-in-law cook on his and he has always made great food. Well I was surprised when a big box came to my house. My son-in-law and daughter bought me one. They even sent burgers and fixing with it. Amazing what you can do these days. Anyway I love it. Everything I cook on it turns out great. So easy to get to the temperature you need and it stay there it takes the work out and puts the fun in. Thanks kids. Love y’all and Traeger. It’s going to be a great summer.
Written by a customer while visiting traegergrills.com
Posted by: Scott Dickenson
from Corydon Indiana
Verified Purchase:Yes
I like a lot about how easy it is to use. But there are big holes that allow way too much smoke and heat to vent out with no option to cover them and allow it to hold heat or smoke better temps are all over the place. Alittle bummed about it cause if it held the heat and smoke better it would be the coolest pellet grill I’ve ever worked with as I am a professional chef. Seems like yall added an affordable option but made it alittle to cheaply.
Response from traegergrills.comBy Traeger Grills, Traeger, April 30, 2024
Hi, and thank you for reviewing the Tailgater 20. All Traeger smokers are designed to allow a specific amount of smoke out for proper airflow. Even the chimneys that are present on some models aren’t intended to be adjustable, with the screwed on caps simply being removable for cleaning inside the pipe. Otherwise, there should be a ¾” gap between the bottom of the cap and the top of the chimney whenever the grill is in use. As for the Tailgater, the non-adjustable back vent eliminates the possibility of temperature issues caused by airflow, so if the grill is not holding heat properly (i.e., running cool), definitely reach out to Traeger Customer Service so an agent can look over everything with you and make whatever adjustments that are needed.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Great City Solution
on June 27, 2023
Posted by: Anonymous
from Los Angeles, CA
Bought for use on balcony in apartment near the beach in LA. The wind outside picks up all the smoke, even when there’s a burst of smoke just starting up, so not scary to neighbors. Amazing pulled pork within hours of opening box.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Don’t recommend buying.
on July 19, 2025
Posted by: Anonymous
from Reidsville NC
I’ve had mine 1 year. It’s been used less than a dozen times and the control panel doesn’t work. The temperature knob does whatever it wants ehen I turn it. If I turn it down the set point might go down, but it’s more likely to actually go up. Only way I can set a temperature is on the app. The grill is a piece of junk snd I’d never buy it again. Oh if you’re looking to get a smoke taste from the grill, forget about it. You’ll definitely need to buy a flavor bar if you want any smoke flavor.
No, I would not recommend this to a friend.
Response from traegergrills.comBy Traeger Grills, Traeger, July 19, 2025
Thank you for sharing your feedback, Randy. It sounds like your grill's control panel may have a calibration or component malfunction, especially with the inconsistent behavior from the temperature knob. If the panel isn't responding accurately, we recommend performing a factory reset on the controller and checking for any available firmware updates via the app. Regarding the smoke flavor, it's possible the grill is operating at higher temps or not utilizing the Super Smoke feature effectively, using pellets with higher bark content and cooking at lower temperatures may enhance the smoke profile. If you’d like help getting the most out of your grill or need support with the control panel, please reach out to us at 1-800-TRAEGER, where our team is available to assist you.
Written by a customer while visiting traegergrills.com