Customer reviews from traegergrills.com
Traeger Grills - Timberline 1300
Average customer rating
4.4
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
138
4 Stars
17
3 Stars
8
2 Stars
3
1 Star
17
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Traeger Grills - Timberline 1300
Customer Rating
5
Converted gas
on May 21, 2019
Posted by: ChuckBurton old guy
from Basehor Kansas
67 yr old that cooks outside 200 days a year always gas or charcoal grill kinda guy. We entertain often (20 to 20 guests) purchased a 1300 three weeks ago or 18 meals ago...while I am far from competition ready, not one bad meal has come off of that baby!!! NEVER SMOKED MEAT OF ANY TYPE prior to this journey. Now I’ll never grill again! I am now a smoker! Heck that 1300 while it could be a competition smoker could easily be dubbed “smoking for dummies” put brisket on went played golf, came home wrapped it in foil put it back on the grill, wen inside showered cleaned up guest arrived and eat a dang good brisket that I claimed to have slaved over for hours...till my wife ratted me out and talked about how easy it was! Simply stated outstanding
Written by a customer while visiting traegergrills.com
Customer Rating
1
Avoid this series
on May 6, 2022
Posted by: TJ Dixon
from Austin Texas
We've had this for a couple of years and have to say that it never fails to disappoint our family. First it was the fan turning off in the middle of a cook. That was a great thing to have happen during family bbqs. The customer service sent a new fan and that did not solve the issue. The next part sent was the controller. This seems to have fixed the issue with the fan. Now all there is to contend with is frequent over temps (gets over 500 degrees and has to be shut down) slow ignition warnings and a hopper that doesn't seem to read the pellet level correctly even after calibration. This is our third Traeger and most likely our last. Stay away from them they are not the same as they were even 10 years ago.
Response from traegergrills.comBy Louis, Traeger Grills, May 8, 2022
Hey there. Thank you for reviewing our Timberline 1300 model grill. We really appreciate your feedback.
If the grill is getting too hot by going into the 500's, it may need to be tested to determine the accuracy of the thermocouple. The best way to find out is with a completely cooled off grill. You'd want to take note of the outside temperature, then when you select your temperature and hit ignite, the grill's controller displayed temperature should be no more than 20 degrees away from the outside temperature, if it's beyond that, you would need a new thermocouple. This would also help your grills temperatures in general, if you had any issues.
With Slow Ignition warnings, for this, we would want to look at how the pellets are being fed by the auger. We would remove all parts from the grill (drip tray, heat baffle, grates) then run the grill to watch the pellet feeding process to make sure it's working right.
The Pellet Sensor we can definitely take a look at with you. We can attempt to calibrate it, and depending on when it was purchased, we could replace it under warranty if it's malfunctioning.
All newly purchased Traeger grills come with a 3-year warranty, and accessories come with a 1-year warranty.
If you have any questions and/or concerns, please do not hesitate to reach out to us at 1-800-TRAEGER, and we'd be stoked to assist.
If the grill is getting too hot by going into the 500's, it may need to be tested to determine the accuracy of the thermocouple. The best way to find out is with a completely cooled off grill. You'd want to take note of the outside temperature, then when you select your temperature and hit ignite, the grill's controller displayed temperature should be no more than 20 degrees away from the outside temperature, if it's beyond that, you would need a new thermocouple. This would also help your grills temperatures in general, if you had any issues.
With Slow Ignition warnings, for this, we would want to look at how the pellets are being fed by the auger. We would remove all parts from the grill (drip tray, heat baffle, grates) then run the grill to watch the pellet feeding process to make sure it's working right.
The Pellet Sensor we can definitely take a look at with you. We can attempt to calibrate it, and depending on when it was purchased, we could replace it under warranty if it's malfunctioning.
All newly purchased Traeger grills come with a 3-year warranty, and accessories come with a 1-year warranty.
If you have any questions and/or concerns, please do not hesitate to reach out to us at 1-800-TRAEGER, and we'd be stoked to assist.
Written by a customer while visiting traegergrills.com
Customer Rating
5
biggest, baddest, BEST!!!!!
on June 7, 2019
Posted by: freddyjbbq
from Boston, MA
this is the very best grill i have ever owned in terms of capacity, features and build quality!! if you are looking for the very best value in a pellet grill, look no further than the Traeger Timberline 1300!!
Written by a customer while visiting traegergrills.com
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice grill the 1300 but have owned a Lil Tex with a blanket for over 8 years the 1300 takes forever to light and does not get as hot or hold the temp as well as my old grill with a blanket. Need to design a blanket for the 1300!
Written by a customer while visiting traegergrills.com
Posted by: Sean
Verified Purchase:Yes
Every thing has generally been good with my Timberline 1300. Im overall very happy. But a few things i want to mention:
- bamboo cutting board was warped from day one. I have made sure to bring it in when i am not using the grill
- i am still waiting on one of the items I ordered over a month ago, i have had to make all attempts to see when it will be fulfilled. At no point was i given and idea that it was backordered until i called two weeks in. Also no timetable for fulfillment given
- bamboo cutting board was warped from day one. I have made sure to bring it in when i am not using the grill
- i am still waiting on one of the items I ordered over a month ago, i have had to make all attempts to see when it will be fulfilled. At no point was i given and idea that it was backordered until i called two weeks in. Also no timetable for fulfillment given
There need to be much better communication when i comes to items sold and what is actually in stock in the warehouse..... im no logistician but im sure that with in a day or two of placing an order your fulfillment center knows if its in stock and can simply send an email if its out of stock and an estimate when it will be back in stock to the customer
Written by a customer while visiting traegergrills.com
Customer Rating
1
totally unreliable ....
on September 26, 2020
Posted by: Anonymous
from Fairhope , Alabama
We have owned this grill for a couple of years, initially it worked well .....has always been kept under an enclosed porch with vented hood over it. All pellet containers and bags have been stored inside our house. For over a year, almost every time we have attempted to cook on the grill, the pellet auger plugs up and we have to take our food off of it and finish is up in our oven inside. We just got our power back on after Hurricane Sally and were really hoping for some grilled burgers !!! About 10 minutes into the grilling ......the grill shut down and my wife had to finish the grilling inside on our stove..............I'm sorry , but, this grill is not reliable to cook anything....................my wife ordered me to pull the grill out and get rid of it !!!! Please, anyone, let me know if you want it ....... you can have it !!!
Response from traegergrills.comBy TRAEGER, October 2, 2020
Hi Alan, we're sorry that you've had these problems with your Timberline, we can help. Please give us a call at 1-800-TRAEGER, one of our team members will get you taken care of.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Paint on Timberline 1300 is peeling off
on August 25, 2021
Posted by: Anonymous
from Fort Collins, CO
I bought the most expensive Traeger grill only to have the paint start peeling off of it and customer service says I need to go buy sand paper and Hi-temp paint and fix it myself. What happened to Quality Control? Why make a grill that will go to 500 degrees when the paint is not rated at least the same? Very upsetting that a company like Traeger uses an inferior paint to save money. You have been warned.
Response from traegergrills.comBy Traeger, September 2, 2021
Hey thanks for reaching out here we do appreciate the feedback regarding the grill. We do use a high quality high temperature paint that is made to withstand the 500 degree's that the grill is optimized for. We recommend making sure to upkeep on the maintenance and clean up of the grill as if theres too much grease it can end up causing a fire and the temperature`will exceed what the paint can handle. If you have any further questions dont hesitate to reach out to us at 1-800-872-3437
Written by a customer while visiting traegergrills.com
Customer Rating
2
good smoke
on November 14, 2020
Posted by: Anonymous
from Killeen TX
Hello I have a Pro 34 and the auger weld snapped off from the stainless steel rod attached to the motor and a LEr error happened. This grill is still new, used 5-6 times.Due to work this grill sat in the box new for some time and I am sure the warranty is expired. I will not drop any more money into this grill.I think I will look into getting a higher end grill . The pro 34 must be a budget style.
Response from traegergrills.comBy Traeger, November 17, 2020
Hey Bryan,
Thank you for taking the time to give us your feedback. Our quality team make sure that every grill has been tested before they are delivered. To cover damages in these unfortunate events, we have a 3-year grill warranty, where we can replace parts after proper diagnosing the issue.
We care about our valued customers, and we are always ready to offer our assistance in any situation. Our technical team can be reached at 1-800 -TRAEGER to help order replacement parts today.
Thank you for taking the time to give us your feedback. Our quality team make sure that every grill has been tested before they are delivered. To cover damages in these unfortunate events, we have a 3-year grill warranty, where we can replace parts after proper diagnosing the issue.
We care about our valued customers, and we are always ready to offer our assistance in any situation. Our technical team can be reached at 1-800 -TRAEGER to help order replacement parts today.
Written by a customer while visiting traegergrills.com