Customer reviews from traegergrills.com
Traeger Grills - Timberline 1300
Average customer rating
4.4
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
139
4 Stars
17
3 Stars
8
2 Stars
3
1 Star
18
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Traeger Grills - Timberline 1300
Customer Rating
1
Paint on Timberline 1300 is peeling off
on August 25, 2021
Posted by: Anonymous
from Fort Collins, CO
I bought the most expensive Traeger grill only to have the paint start peeling off of it and customer service says I need to go buy sand paper and Hi-temp paint and fix it myself. What happened to Quality Control? Why make a grill that will go to 500 degrees when the paint is not rated at least the same? Very upsetting that a company like Traeger uses an inferior paint to save money. You have been warned.
Response from traegergrills.comBy Traeger, September 2, 2021
Hey thanks for reaching out here we do appreciate the feedback regarding the grill. We do use a high quality high temperature paint that is made to withstand the 500 degree's that the grill is optimized for. We recommend making sure to upkeep on the maintenance and clean up of the grill as if theres too much grease it can end up causing a fire and the temperature`will exceed what the paint can handle. If you have any further questions dont hesitate to reach out to us at 1-800-872-3437
Written by a customer while visiting traegergrills.com
Customer Rating
2
good smoke
on November 14, 2020
Posted by: Anonymous
from Killeen TX
Hello I have a Pro 34 and the auger weld snapped off from the stainless steel rod attached to the motor and a LEr error happened. This grill is still new, used 5-6 times.Due to work this grill sat in the box new for some time and I am sure the warranty is expired. I will not drop any more money into this grill.I think I will look into getting a higher end grill . The pro 34 must be a budget style.
Response from traegergrills.comBy Traeger, November 17, 2020
Hey Bryan,
Thank you for taking the time to give us your feedback. Our quality team make sure that every grill has been tested before they are delivered. To cover damages in these unfortunate events, we have a 3-year grill warranty, where we can replace parts after proper diagnosing the issue.
We care about our valued customers, and we are always ready to offer our assistance in any situation. Our technical team can be reached at 1-800 -TRAEGER to help order replacement parts today.
Thank you for taking the time to give us your feedback. Our quality team make sure that every grill has been tested before they are delivered. To cover damages in these unfortunate events, we have a 3-year grill warranty, where we can replace parts after proper diagnosing the issue.
We care about our valued customers, and we are always ready to offer our assistance in any situation. Our technical team can be reached at 1-800 -TRAEGER to help order replacement parts today.
Written by a customer while visiting traegergrills.com
Customer Rating
1
Last Traeger Ever
on October 23, 2022
Posted by: Ki Fanning
from Nebraska
I have two Traegers and one Green Mountain. The 1300 is the worst i have ever had. It constantly has problems and if it lights has flame-ups. Customers service is good about sending part but for the cost i should not have to call them so much. It is my last Traeger. PS my old Traeger still works great.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Best product out there.
on August 18, 2019
Posted by: Anonymous
from Indiana
We have had our trigger pull behind smoker for almost seven years now there has been thousands and thousands of pounds of product cooked in it and it still runs beautifully.
Written by a customer while visiting traegergrills.com
Customer Rating
5
Traeger
on January 5, 2021
Posted by: Anonymous
from Alford Florida
I always check reviews before making a purchase on anything. So to my much surprise when checking the reviews. I found that any complaint that was made on this product was answered by support. Due to this simple fact I will be purchasing one of these grill. Never have I seen a company answer hardly any reviews. To see the company answer and be so willing to help real good keep up the good work.
Written by a customer while visiting traegergrills.com
Customer Rating
1
1300 T.Horrible grill! Catches fire all the time!
on February 17, 2022
Posted by: Anonymous
from Firebaugh, Ca
I have less than a year with the grill, it seems to catch fire every other smoke I do. Yes, I have cleaned and vacuumed the grill prior to any start up to prevent that issue from happening. I also scrap any grease and replace the liner but nothing seems to work! It has ruined multiple cooks, it’s disappointing since it cost so much money! Such a waste!
Written by a customer while visiting traegergrills.com
Customer Rating
1
Timberline 1300 is Fire, Literally
on November 10, 2022
Posted by: Joseph T
from NC
The Timberline 1300 has ruined my Traeger experience. I purchased a Pro 22 originally and absolutely loved it. I cooked everything on that grill. I hosted, neighborhood cookouts with 50 plus people, having to cook items ahead to manage with the smaller grill. It was awesome, I was your typical Traeger fanatic always talking about my grill and probably have sold 10 to family and friends.
Traeger released the new D2 models and I eventually went all in on the 1300. It has been nothing but problems from day one with grease fires. I keep the grill clean and have never had issues like this with the much cheaper Pro 22. The issue is the Timberline series has a very poor grease management system. They have little slope on this model's drip tray. Then there is a 34" wide grease trough along the front of the grill to catch all the grease from that tray. Whenever you cook above 300 with this model, you run the risk of a grease fire.
It's really unfortunate because I never had any issues with the Pro 22. I bought a Pro 575 more recently, and have had no issues with that one either.
Sort these reviews and read all the fire complaints. It's a major issue and essentially keeps me from using the grill for anything but smoking. It's a real shame to have bought the top of the line model at the time and not be able to rely on it and use it. I highly recommend if you want a Traeger, to get the Pro series or Ironwood series. They are more reliable in my experience.
Written by a customer while visiting traegergrills.com
Customer Rating
1
goes down hill after a year
on December 12, 2022
Posted by: A Reali
1 year old machine
the probe does not work pellet reader does not work any more. keeps igniting itself. Only used 4 times wow not work the money. I asked them to take it back and send me a new one nope
the probe does not work pellet reader does not work any more. keeps igniting itself. Only used 4 times wow not work the money. I asked them to take it back and send me a new one nope
Written by a customer while visiting traegergrills.com