Customer reviews from Char-Broil, LLC
Char-Broil - Performance Series Gas Grill - Stainless Steel_Black
Average customer rating
2.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
4
38%of customers recommend this product.
(
3 out of
8)
Customer Reviews for Char-Broil - Performance Series Gas Grill - Stainless Steel_Black
Customer Rating
1
starter and fire
on June 15, 2025
Posted by: David P
This is the second grill that I have had that the start quit after a year and my neighbors starter quit too. We have tried everything and nothing works. Also, when grilling only the front of the grill has adequate flames. the back of the grill does not have flames. You can only cook on the front of the grill.
Response from Char-Broil, LLCBy Alex, Customer Care, August 13, 2025
"We're very sorry to hear that you had a poor experience. Our goal is to provide excellent service, and we clearly fell short. Please contact us at 1-866-239-6777 and we will work towards a resolution."
Written by a customer while visiting Char-Broil, LLC
