Customer Reviews for Levoit - Ultrasonic Top-Fill Cool Mist 2-in-1 0.5 Gal Humidifier & Diffuser - White
Customer Rating
4
Pretty good, except for leakage
on January 8, 2023
Posted by: MissusDoy
Frequency of use:Daily
I have had this humidifier for three months. It does what it is supposed to do. However, it leaks! Every morning there is some water under the unit (which I have had to place on a rimmed plate to keep it from ruining the dresser it sits on). Not a lot of water, no more than a tablespoon, but still a problem. I have checked the manual and the troubleshooting suggestions for this, but no success in solving the problem. Another comment...I have not had any mold problem so far, but it is high maintenance--every day emptying and wiping it down.
I bought two and love them! Most important is how easy it is to clean, no filters or tiny parts to scrub. I like the ability to adjust the power and to use sleep mode and essential oils can be added to the bottom chamber before filling the top. One fill tank lasts a long time.
Living in Palm Springs desert area is amazingly dry!!! This unit is perfect for the bedroom to sleep comfortably through the night. I will be buying one for each room !!!!
So far, so good. Generates more mist than I can use for most situations, which is a good thing. Have not used the automatic humidification feature yet. I empty/refill the unit with fresh distilled water every night so the unit dries out thoroughly between uses. So, no cleaning has been required yet. But, with the top-fill design, it looks like cleaning will be easy when needed.
Does not work. Steam does not come out of the tube.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, August 7, 2023
Thank you for sharing your feedback. Would you be able to try carefully dumping out any water from the base (not the tank, just the base)? Please set the base on a hard, flat, level surface and plug it in. Then place the tank back on the base, and turn it on. This will ensure the base is not too full, which could prevent the humidifier from misting. If the issue persists, please reach out to us directly. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday thru Friday. We hope to hear from you soon.
This is the 2nd one that I purchased and this one leaks too.
Response from etekcity.comBy Customer Service, August 16, 2023
We would like to hear more about your experience and help. Please contact our support team at your earliest convenience and mention this review; you can email us at support@levoit.com or call us at (888) 726-8520. Our hours of operation are from Monday thru Friday, 9:00 AM to 5:00 PM PST. We hope to hear from you soon!