This thing wets the air up pleasantly, moistly. Fixed the electrostatic shock issue that has been plaguing my apartment. I would recommend purchasing this item if you are suffering from dry and electrified air. I am a medical doctor, physicst, and climate scientist. Gray is actually spelled "grey" in my country.
this humidifier is so easy to use and clean. however, within the first month of using it, it started turning off on its own when the water tank is loaded. really annoying when i wake up with it off and a mostly full tank.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, May 26, 2022
We are glad to hear such good things about the Dual 100. Let's see how we can help so you can continue using your humidifier. Can you contact our support team? You can reach us at support@levoit.com or (888)726-8520; our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST, just mention the review.
We've been using this humidifier for a week. We cleaned it carefully following the instructions in the manual. When we put it back together, pressed the button, the power button blinks but it won't go on. Then the light stops blinking. In the manual there is nothing in the troubleshooting guide to solve the problem. We've followed the manual, taking water out, putting it back in, making sure that nothing is set up wrong--nothing. Even if we solve the problem, this humidifier is far too expensive to be so delicate. I've never owned one that was so fussy. We will be returning it.
Response from etekcity.comBy Customer Service, May 11, 2022
We appreciate you sharing your experience with us. Levoit products purchased brand-new from verified sellers are covered by our 2-year warranty. Feel free to contact our support team at your earliest convenience; we ask that you mention this review. You can reach us at support@levoit.com or (888)726-8520. Our phones are open Monday thru Friday, 9:00 AM to 5:00 PM PST.
I bought 1 of these this winter snd quite honestly for the price, and it was 1 of a very few models in store. Used it right away and found it easy to clean, humidity level and smaller tank are perfect for a single bedroom. Diffuser feature is a plus. Overall very happy with it. So much so i ordered another for another room.
I don't love this humidifier. While it actually functions well, the cool mist and the mist speeds are nice, the difficulty of upkeep outweighs the benefits. I find it hard to clean, especially the base. I take it apart and rinse everyday to allow the pieces to dry between nightly uses, and fully clean it the recommended every three days. The mist tube has nooks and crannies that are prone to pink mold, but that are very hard to get to even with a Q-tip. The lid has two small holes in it that allow water to fill its hollow belly when it's being rinsed; it is very hard to shake the water back out and I don't think they even serve a purpose in the machine's function. The base is the worst. The float in it is hard to get under to clean and the attached plug makes rinsing more difficult than it needs to be. This would be well served by one of those detachable plugs, like the kind most electric percolators have. I find myself using this less and less because I don't want to have to deal with cleaning. I would not buy this again.
No, I would not recommend this to a friend.
Response from etekcity.comBy Customer Service, May 19, 2022
We appreciate you sharing your experience with us. The unit is designed to make cleaning a little easier, and we would like to get more insight into your observations. Are you able to contact us directly? Just mention this review, and we'll be able to help you right away. Our email address is support@levoit.com, and our phone number is (888) 726-8520. Our hours of operation are from 9:00 AM to 5:00 PM PST Monday through Friday. We hope to hear from you soon!
You have to refill this humidifier many more times than I had originally thought. The tank is quite small and so far it's needed 2-3 refills per day. My other humidifier has a tank that is 3/4 larger and runs for days. It isn't even dry in the apartment yet, so this product isn't going to work if I have to keep filling it. And really, who has time to empty and clean before each use? And spend money on distilled water? I am returning the second one I bought.