Customer reviews from Sun Beam
Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Average customer rating
4 out of 5
4
(643 Reviews)
Open Ratings Snapshot
Rating breakdown 643 reviews
5 Stars
417
4 Stars
60
3 Stars
29
2 Stars
29
1 Star
108
79%of customers recommend this product. 
(
456 out of 580
)
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Customer Reviews for Sunbeam - Heating Pad with XpressHeat Standard Size - Red
Customer Rating
1 out of 5
1
Disappointed
on September 15, 2025
Posted by: Dee2025
Bought two in last year and did exact same thing. “F” tried everything and still won’t work.
Response from Sun BeamBy Sunbeam Consumer CareSeptember 16, 2025
Hello! We’re very sorry to hear about the issues you’ve experienced with your Sunbeam Premium Heating Pad with XpressHeat®. We understand how frustrating it is when a product doesn’t function as expected despite troubleshooting. Please contact our Consumer Care team directly so we can assist with warranty support to resolve this problem. You can reach us at:https://www.sunbeam.com/warranty.html
https://www.sunbeam.com/support/contact-us

Thanks, Sunbeam Consumer Care Team
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
on October 27, 2025
Posted by: Ivan Cheung
Your Sunbeam heating pad is displaying an "F" error code, which typically indicates a fault or error condition.
Written by a customer while visiting Sun Beam
Customer Rating
5 out of 5
5
Relief every night
on October 28, 2025
Posted by: CCeeee
I use this heating pad every night for back pain relief. I’ve found it to be easy to use,; quick to heat up and really a necessity for me to be able to sleep
Written by a customer while visiting Sun Beam
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